FAQs - Travel Bubble Flights - Book Flights & Check In Online

[Pages:25]FAQs - Travel Bubble Flights

Q. To which destinations does Vistara operate on travel bubble flights from India?

A. To know about the destinations we operate to, please refer to the Flight Schedule page on our website or through the GDS platform.

Q. Can I book my ticket for onward travel from the point of destination?

A. Vistara is offering only point to point travel.

Q. How and where can I book my ticket for traveling from India on the travel bubble flights?

A. New tickets can be booked via our website , through the travel agent or by calling our Customer Service Center on +91 9289228888.

Q. I already have a Vistara ticket for the sector I wish to travel on. Can I use the same?

A. For passengers with valid Vistara tickets (i.e ticket number starting with 228) for the sector of travel, an additional charge would be applicable. Please contact Vistara ticketing offices or the Customer Service Center +91 9289228888 for further details.

Q. I am already holding a Visa for the destination country. Am I eligible to travel?

A. For Vistara operated flights to Dubai from India, please note the following eligibility guidelines as on date:

Only the following categories of passengers will be allowed entry to Dubai: Holders of all types of visas i.e., Newly issued Employment visa, Newly issued residency visa, Newly issued Short/Long stay visa, visit visa are permitted to travel to Dubai whether vaccinated or not vaccinated & do not require GDRFA or ICA Approval Valid UAE resident visa holder

 An exemption is also extended to following categories of passengers from the requirement of mandatory PCR test or GDRFA pre-approval prior traveling to Dubai, from all destinations: 1) The inbound passengers escorting a 1st degree UAE nationals' relative. 2) Domestic labor escorting a UAE national sponsor during travel, given that they are traveling on the same flight with the relative or sponsor.

UAE residents with golden or silver residency permits.

"Return Permit for Resident outside UAE form" which is issued to the passenger(s) from the General Directorate of Residency and Foreigners Affairs (GDRFA).

All UAE residents who have a Dubai issued residence visa must obtain GDRFA approval before travelling. Please click here.

Passengers holding other emirates issued residents visa are permitted to enter Dubai after obtaining approval from the Federal Authority for Identity and Citizenship (ICA). Please click here.

Members of the medical force/staff including doctors, nurses, and medical technicians whether vaccinated or not vaccinated.

Staff/employees of the educational sector, including professors and teachers, those who teach at universities, colleges, schools, and institutions in the UAE whether vaccinated or not vaccinated.

Students who are currently studying in the UAE whether vaccinated or not vaccinated.

Those holding a valid approval, on humanitarian grounds and/or i.e., cases of family reunion whether vaccinated or not vaccinated.

Diplomatic personnel between UAE and applicable countries, employees/staff of Local and Federal Government Entities whether vaccinated or not vaccinated.

Those who are undergoing medical treatments in UAE whether vaccinated or not vaccinated.

Expo 2020 international participants, Expo 2020 exhibitors and personnel sponsored by Expo 2020 organizers whether vaccinated or not vaccinated.

Visit visa holders, return ticket, and travel insurance is mandatory.

Indian Nationals can obtain a visa on arrival (VOA) to enter Dubai, provided they comply with the following:

Passenger must have a visitor visa, or a green card issued by the Unites States or passenger is holding a Residence Permit issued by the United Kingdom or European Union.

The holders of a valid visa issued by the United States, United Kingdom or European Union with a minimum validity period of six (6) months.

Passengers must carry a negative PCR certificate in printed form, from a government-approved laboratory in India (ICMR) or a certified designated laboratory which is available on , issued no more than 48 hours before departure. The certificate issued shall be duly signed and stamped by relevant authorities and must only be in English or Arabic.

Handwritten certificates shall not be permitted. 48 hours is calculated from the time of sample collection.

The negative PCR certificate held by the passengers must have a QR code on it linking it to their original test report and must have the date and time of sample collection and the test result mentioned accurately. Passengers holding a negative PCR certificate without a QR code shall be denied boarded at the origin station.

Note: Children under 12 years are exempted from pre-COVID test.

Passengers are also mandatorily required to undergo a Rapid PCR test report that should be based on molecular diagnostic testing intended for the qualitative detection of nucleic acid for SARS-COV-2 viral RNA; conducted at the departure airport prior to six (6) hours of departure, and a second PCR test will also be conducted upon arrival in Dubai.

UAE nationals are not required to conduct PCR test before arriving at DXB/DWC, PCR test on arrival only.

All customers must download the COVID-19 Dubai Smart App and generate a QR code on their device before entering Dubai. Click to download ? Android and iOS versions of the app.

When Transiting Dubai, please note the below requirement:

Any Indian national or national of Nepal or Bhutan destined to any country in South America or Africa only and holding a valid visa of the destination country.

All passengers transiting Dubai, must carry a negative PCR certificate in printed form, from a government-approved laboratory in India (ICMR) or a certified designated laboratory which is available on , issued no more than 72 hours before departure of the last direct flight to Dubai or less as per the requirements of the final destination. The certificate issued shall be duly signed and stamped by relevant authorities and must only be in English or Arabic. Handwritten certificates shall not be permitted. 72 hours is calculated from the time of sample collection.

When travelling to UAE, please note the below requirement:

"OK To Board" message is not required for the following categories of passengers for travel to UAE:

o Passengers holding valid resident permit or passport stamped with Resident Visa.

o Passengers eligible for "Visa on Arrival" irrespective of nationality.

o Passengers travelling with a print-out of Business and Tourist e-Visa.

"Ok To Board" message is mandatory for the below categories:

o All passengers holding ECR (Immigration Check Required) passport.

o All passengers travelling with a print-out of labour and work e-visa.

Protector of Emigrants (POE)

o Employment visa is valid for 90 days from the date of issue. Indian Citizen travelling on this visa with ECR (Emigration Check Required) stamp on the Passport must carry a valid Protector of Emigrants (POE) letter.

For Vistara operated flights to London from India, please note the following guidelines as on date:

For Vistara operated flights to London from India, please note the following guidelines as on date:

Passengers are requested to check this link for all travel related information. Travelers from India who do not have a travel history that are red listed during

the 10 days prior to their arrival are allowed to enter the United Kingdom.

Applicable for: Stranded UK nationals/residents, foreign nationals transiting through UK or spouses of these persons, whether accompanying or otherwise. Seamen holding Indian passports would be allowed subject to clearance from the Ministry of Shipping. Any Indian national holding any type of valid UK visa and destined for UK only. For more details, please click here.

Before you travel to UK you must: Travelers must have a valid negative COVID-19 (NAAT: PCR or LAMP, or antigen) test result in English, French, or Spanish. The test must be taken a maximum of 3 days before departure of the last direct flight to the United Kingdom. This requirement applies to all travelers taking a COVID-19 test. Exemption COVID19 test does not apply to passengers younger than 11 years old. Selected countries are on the United Kingdom's amber list. Travelers must book and pay for a COVID-19 testing package prior to travel. Travelers need to Fill the passenger locator form. Different rules apply for vaccinated and unvaccinated travelers. Please click here to know more details. Travelers including residents are required to complete a public health passenger locator form online before departure to the UK. The form must be submitted a maximum of 48 hours before arrival in the UK. Travelers must show either a printed copy or an online copy of the form on their phone at the UK border.

On arrival in the UK, you must: Different rules apply for vaccinated and unvaccinated travelers. Please click here to know more details. Travelers are recommended to wear masks on public transportation.

For Vistara operated flights to and from Doha, please note the below guidelines as on date:

Qatar has classified countries into different zones. For more details, click here.

Travelers coming from the six South East Asian countries (Bangladesh, India, Nepal, Pakistan, Philippines, Sri Lanka):

General policy:

1. Citizens and residents can travel abroad at any time provided that the travel and return policy is adhered to when returning to Qatar.

2. Travelers are responsible for keeping up to date with changes to the travel and return policy through official sources before planning to travel to Qatar.

3. The Ministry of Public Health continuously checks and monitors travelers returning from abroad to maintain public health. Note that, travelers may be subject to random testing upon arrival in Qatar.

4. Non-residents of Qatar must register via the pre-registration platform on .qa website and upload all relevant documents such as PCR test result, vaccine certificate and other relevant documents at least 3 days before arrival. Although pre-registration is optional for citizens and residents of Qatar, the Ministry of Public Health recommends that all individuals entering Qatar pre-register to ensure the best experience upon arrival in Qatar.

5. Travelers should download the Ehteraz mobile application and activate it on their mobile phones using a local or international SIM card.

6. All passengers must sign an undertaking and an acknowledgement form before arriving in Qatar. The form is available on the Ministry of Public Health website, pre-registration platform website (.qa)

7. Travelers must take a PCR test result at a medical center accredited by the health authorities in the country of departure. The test result must be negative and must be done 72 hours before arrival in Qatar.

8. Travelers should check the quarantine policy for detailed guidance according to the country of arrival classification, please click here.

9. Travelers must book the hotel quarantine package through Discover Qatar's website before travelling to Qatar.

10. Passengers must present an official vaccination certificate that includes the following information:

A. Name of the recipient as mentioned in their passport. B. Vaccination date clearly written as 1st and/or 2nd dose. C. Type/Name of vaccine. D. Vaccine Lot Number (if available) E. Official logo or stamp of the vaccination authority

Travelers who have recovered from COVID-19: 1. For citizens and residents of Qatar who have recovered from COVID-19 infection, or those from any GCC country who have recovered from the virus who have subsequently received at least one dose of a vaccine approved by the Ministry of Public Health, the immunity period for a person recovered from COVID-19 is 12 months starting from the 14th day of the date of recovery, or 14 days after receiving the vaccine dose in case of recovery.

2. Travelers recovered from COVID-19 in any GCC country must provide an official certificate confirming the previous COVID-19 infection and vaccination status.

Group A: Qatari Citizens, Residents and GCC Citizens Before Traveling to Qatar:

One negative PCR test carried out maximum 72 hours before time of arrival is required; It must be done in a medical center approved by the local health authority of the issuing country to perform COVID-19 PCR tests.

Register through the Ehteraz website (.qa) at least 3 days before arrival and upload the required official documents. They will be issued a travel authorization, which is required to present at the time of check-in.

Travelers who are fully vaccinated by a vaccine approved by the Ministry of Public Health: please click here.

The following categories will be subject to hotel quarantine for two days: 1. Travelers aged 12 years and above. 2. Children aged 11 years and accompanied by one or both of their parents/family members who are fully vaccinated.

After arrival:

Conduct a PCR test within 36 hours of arriving in Qatar as follows:

o Have a PCR test at the quarantine hotel. o Serology Antibody test at the quarantine hotel for vaccinated persons outside

Qatar with one of the vaccines approved by the Ministry of Public Health.

B. Passengers who are not vaccinated or who have not completed the necessary vaccination doses:

o This category will be subject to hotel quarantine for 7 days. After arrival:

o A PCR test is required on the sixth day of quarantine and the individual will be released on the seventh day if the result of the COVID-19 test is negative.

Group B: Visitors to Qatar: Visa holders (of all kinds):

Before Traveling to Qatar: One negative PCR test carried out maximum 72 hours before time of arrival is required; It must be done in a medical center approved by the local health authority of the issuing country to perform COVID-19 PCR tests. Register through the Ehteraz website (.qa) at least 3 Days before arrival and upload the required official documents. They will be issued a travel authorization, which is required to present at the time of check-in.

A. Travelers who are fully vaccinated by a vaccine approved by the Ministry of Public Health: please click here. The following categories will be subject to hotel quarantine for two days:

o People aged 12 years and above who are fully vaccinated. o Children aged 11 years and below (non-vaccinated) accompanied by one or

both of their parents/family members who are fully vaccinated.

After arrival:

Conduct a PCR test within 36 hours of arriving in Qatar as follows:

o Have a PCR test at the quarantine hotel. o Serology Antibody test at the quarantine hotel for vaccinated persons outside

Qatar with one of the vaccines approved by the Ministry of Public Health. o Passengers who are not vaccinated or who have not completed the necessary

vaccination doses are not allowed to travel.

When Transiting Doha, please note the below requirement: o Any Indian national or national of Nepal or Bhutan destined to any country in South America or Africa only and holding a valid visa of the destination country. o All passengers transiting through Qatar must have the mandatory pre-travel PCR test certificate valid for 72 hours of arrival to Qatar, and in case they require another PCR test for their onward destination, they can do so at Hamad International Airport.

When travelling to Doha, please note the below requirement: "OK To Board" message is not required for the following categories of passengers for travel to Doha:

o Passengers holding valid resident permit or passport stamped with Resident Visa.

o Passengers eligible for "Visa on Arrival" irrespective of nationality. o Passengers travelling with a print-out of Business and Tourist e-Visa.

"Ok To Board" message is mandatory for the below categories: o All passengers holding ECR (Immigration Check Required) passport. o All passengers travelling with a print-out of labour and work e-visa.

Protector of Emigrants (POE) o Employment visa is valid for 6 months from the date of issue. Indian Citizen travelling on this visa with ECR (Emigration Check Required) stamp on the passport must carry a valid Protector of Emigrants (POE) Letter.

For Vistara operated flights to and from Frankfurt, please note the following guidelines as on date:

Entry regulations into and via Germany depend on the risk classifications for all countries as defined by the Robert-Koch-Institute (RKI). Please find the risk classification overview click here.

For current entry and travel restrictions, please click here.

TOURISM IS NOW PERMITTED TO GERMANY

Entering Germany from High Incidence Areas and Risk Areas:

Residents of Non-EU countries are only permitted to enter Germany if they serve in an important role or if they have an urgent need to travel or if they are fully vaccinated.

No restrictions for travel to Germany for the below mentioned categories:

a) German citizens or members of their immediate family (spouses, children under 18, parents of children under 18).

b) EU citizens and citizens of Liechtenstein, Switzerland, Norway and Iceland and the members of their immediate family (spouses, children under 18, parents of children under 18).

c) Citizens of non-EU countries who have a current long-term residence permit from an EU or Schengen country and their immediate family members, as long as they comply with the passport and visa regulations.

d) First-time entry by citizens of non-EU countries, however, is only permitted if they prove that one of the above-mentioned exceptions to the entry restrictions applies to them, that is, if they are residents of a country who are allowed unrestricted entry into Germany, or if they are fully vaccinated, or if there is an urgent need for entry.

What constitutes an urgent need for travel?

Please click here to know more.

Which skilled and highly qualified foreign workers are permitted to enter Germany from a Non-European foreign country?

Please click here to know more.

Are apprentices, students, school pupils, au pairs, volunteers, trainees and participants in language courses and vocational training measures from outside of the European union allowed to enter Germany?

Please click here to know more.

Do people entering Germany have to go into quarantine?

Please click here to know more.

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