Amadeus Reissue and Ticketing Manual

[Pages:60]- 1 -

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CONTENTS

COMMISSION

2

GENERAL SALES TABLES

5

REISSUING TICKETS

8

VOLUNTARY REROUTING

9

TICKET EXCHANGE OPTION

14

ORIGINAL FORM OF PAYMENT

17

EXCHANGING DOCUMENTS

17

INVOLUNTARY REROUTING

19

NAME CHANGE REISSUE

21

VOLUNTARY REISSUE OF TOTALLY UNUSED TICKETS

23

VOLUNTARY REISSUE OF PARTIALLY USED TICKETS

36

PTA ? PREPAID TICKET ADVICE

37

PRINTING A PAPER TICKET

39

TEMPORARY TICKETING

44

ELECTRONIC TICKETING

45

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COMMISSION

The commission element (FM) is used to record the commission earned from the sale of a ticket.

The commission is entered (manually or automatically by the system) either as a percentage or as a fixed amount :

- a percentage . You can enter this with or without decimals. If you enter decimals, enter 2 decimal points to avoid having incorrect data created in your ticketing system. Example: FM7.50

- a fixed amount. If the commission is a fixed amount, the letter 'A' is specified after the amount. Decimal placement is optional.

The maximum length of the entry is 23 characters excluding the transaction code and passenger/segment association.

COMMISSION, PERCENTAGE

----------------------

Enter: FM 7.50

FM

transaction code

7.50

percentage

COMMISSION, AMOUNT -----------------When you enter an amount as a commission, the number of decimals must correspond to the currency indicated in your office profile. If you enter decimals with a currency that does not allow decimals, an error message is displayed.

Enter: FM 200 A

or FM 200.00 A

FM

transaction code

200

amount (with or without decimals)*

A

amount indicator

The system appends a commission indicator to the FM element to indicate how the

commission was calculated.

COMMISSION INFORMATION ---------------------Once you have created the TST, but before you print the ticket, you can request a breakdown of the resulting commission.

This is can either be determined automatically from the Amadeus commission table or by a percentage that you entered manually.

NOTE: in order for the correct airline to be selected in the commission table, you must enter the FV element before requesting the commission breakdown.

When you request a commission breakdown, the following information is displayed:

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- the commissio percentage, broken down per segment when sector payment is - the commission total - the net fare including taxes - the gross fare including taxes and commission

applicable

To display commssion information from Amadeus commission table, enter:

TQT/FM

TQT

transaction code

/FM

commission indicator

System responce:

Commission for TST 1 Percentage Commission TTL LTL Net incl TAX LTL TST total LTL

7 45.69 636.40 682.09

The percentage amount is taken automatically from the Amadeus commission table and the relevant commission amount then applied.

Note: the information provided by the Amadeus commission table is only applicable if the ticket is issued on the same day. To display commission information from a percentage entered manually, enter:

TQT/FM9

TQT /FM9

transaction code commission indicator, followed by the required commission amount

System response: Commission for TST 1 Percentage Commission TTL LTL Net incl. TAX LTL TST total LTL

9 58.75 623.34 682.09

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VALIDATING CARRIER

Validating Carrier pasirinkimo atvejai

1.Jeigu js turite rezervacij, kurioje visi skrydziai yra su SAS kompanija:

SK 743 M 10JUN 4 VNOCPH HK1

1300 1340

SK1742 M 17JUN 4 CPHVNO HK1 1445 1725

toki rezervacij galesite atspausdinti tik ant SK biliet blank. Agentas gali nor?ti tok

biliet spausdinti ant KLM blank, nes si kompanija moka 7% komisini, tuo tarpu SAS -

0%, taciau negal?s to padaryti, nes sistema reikalauja spausdinti biliet ant to pervez?jo,

kuris yra rezervacijoje.

2. Jeigu turite rezervacij, kurioje yra keletas aviakompanij:

SK 743 H 10JUN 4 VNOCPH HK1

1300 1340

LH3073 B 10JUN 4 CPHFRA HK1

1910 2040

LH3070 H 17JUN 4 FRACPH HK1

0810 0935

SK1742 H 17JUN 4 CPHVNO HK1 1445 1725

ir jei esate iskvotav bendr kain visam marsrutui, biliet gal?site atspausdinti tiek ant SK

blank, tiek ant LH, nes abi aviakompanijos priklauso Lietuvos BSP ( ir SK, ir LH yra

aviakompanij srase, kur matome komanda TGBD-LT) ir js turite galimyb rinktis.

3. Jeigu turite rezervacij, kurioje yra keletas aviakompanij:

TE 452 M 10JUN 4 VNOLGW HK1 1415 1515 TP 357 M 10JUN 4 LHRLIS HK1 1810 2040 TP 342 M 17JUN 4 LISLGW HK1 1210 1440 TE 453 M 17JUN 4 LGWVNO HK1 1615 2105 ir jei esate iskvotav bendr kain visam marsrutui, biliet gal?site atspausdinti tik ant TE blank, nes TP nepriklauso Lietuvos BSP ( TP n?ra aviakompanij srase, kur matome TGBD-LT). Taip pat negal?site bilieto atspausdinti ant aviakompanijos nesancios rezervacijoje (pvz. KL, LH, BA ....), nors ir turincios 'interline' sutart tiek su TE, tiek su TP. Sistema reikalauja spausdinti ant to pervez?jo, kuris yra rezervacijoje.

4. Jeigu turite rezervacij su aviakompanija, kuri nepriklauso Lietuvos BSP:

PG 357 M 10JUN 4 LHRLIS HK1 1810 2040

PG 342 M 17JUN 4 LISLGW HK1 1210 1440 biliet gal?site atspausdinti ant bet kurios aviakompanijos, turincios 'Interline' sutart su PG ir priklausancios Lietuvos BSP, pvz. TE, BA, KL, LH...

Jei, surinkus komand TTP gavote atsakym VALIDATING CARIER =HR, reiskia HR yra

GSA tos aviakompanijos, kuri yra reservacijoje.

5.(!!!) Jeigu turite rezervacij:

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