THE QUALITY MANAGEMENT PROFESSIONAL’S STUDY GUIDE
1.8 The Joint Commission Standards for Performance Improvement . 1.9 The NCQA Quality Management/Improvement Process. 1.10 The Baldrige Award Criteria for Process Management and Results. 1.11 The ISO 9001:2000 Standards for Quality Management. 1.12 Prioritizing for Performance Improvement. IV - 2. U.S. Federal Quality Improvement Programs ................
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