DevOps For Dummies

 23

Making the Grade in Desktop

Virtualization

DevOps

School District 27J provides educational services to

approximately 16,000 students in Colorado. The staff

and educators work to ensure that all students have

the knowledge, skills, and attitudes needed for present

and future competence and success. As part of this

commitment, the district sought to create an online

computing environment that leveraged a virtual desk2ndensuring

IBM Limited

Editionhad access

top infrastructure,

that teachers

to their district resources at all times, which allowed

them to fully support students both inside and outside

the classroom.

The district launched its virtual desktop infrastructure

(VDI) environment with a 100-desktop pilot program

with the expectation that it would later scale to 800

desktops. As the system went live on the first day of the

school year, the resulting boot storm from teachers logby Sanjeev Sharma and

ging in crashed the backend of the infrastructure ¡ª the

Coyne

SAN was undersizedBernie

and basically

wasn¡¯t going to work.

The CIO of the school district scurried for other storage options that could quickly overcome the hardware

failure. After looking at other solutions that could take

up to 30 days to deliver, the district needed help

sooner and decided on Tegile Systems.

Tegile assessed the needs of the district quickly and

implemented a solution in the middle of the outage.

Tegile delivered the hybrid solution within days of

placing the order.

These materials are ? 2015 John Wiley & Sons, Inc. Any dissemination, distribution, or unauthorized use is strictly prohibited.

23

Making the Grade in Desktop

Virtualization

DevOps For Dummies?, 2nd IBM Limited Edition

Published by

John Wiley & Sons, Inc.

111 River St.

Hoboken, NJ 07030-5774



School District 27J provides educational services to

approximately 16,000 students in Colorado. The staff

Copyright ? 2015 by John Wiley & Sons, Inc.

and educators

work to ensure that all students have

No part of this publication may be reproduced, stored in a retrieval system or transmitted in any

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skills,mechanical,

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prior written permission of the Publisher. Requests to the Publisher for permission should be

addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ

commitment,

the

district

sought

to create an online.

07030, (201) 748-6011,

fax (201)

748-6008, or online

at

computing

environment

that

a ,

virtual Making

deskTrademarks: Wiley,

For Dummies, the Dummies

Man leveraged

logo, The Dummies Way,

Everything Easier, and related trade dress are trademarks or registered trademarks of John Wiley &

top infrastructure,

that

teachers

had

access

Sons, Inc. and/or its affiliates inensuring

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and may not

be used

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written permission. IBM and the IBM logo are registered trademarks of International Business

to their

district

resources

at

all

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which

allowed

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is not associated with any product or vendor mentioned in this book.

them& Sons,

to Inc.,

fully

support students both inside and outside

LIMIT OF LIABILITY/DISCLAIMER OF WARRANTY: THE PUBLISHER AND THE AUTHOR MAKE

the classroom.

NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO THE ACCURACY OR COMPLETENESS OF THE CONTENTS OF THIS WORK AND SPECIFICALLY DISCLAIM ALL WARRANTIES,

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The district

launched

virtualBY desktop

infrastructure

NO WARRANTY

MAY BE CREATEDits

OR EXTENDED

SALES OR PROMOTIONAL

MATERIALS.

THE ADVICE AND STRATEGIES CONTAINED HEREIN MAY NOT BE SUITABLE FOR EVERY SITU(VDI)ATION.

environment

with

a 100-desktop

pilot

program

THIS WORK IS SOLD

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UNDERSTANDING THAT

THE PUBLISHER

IS NOT

ENGAGED IN RENDERING LEGAL, ACCOUNTING, OR OTHER PROFESSIONAL SERVICES. IF PROwith FESSIONAL

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scalePROFESSIONAL

to 800

ASSISTANCE IS REQUIRED,

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PERSON SHOULD BE SOUGHT. NEITHER THE PUBLISHER NOR THE AUTHOR SHALL BE LIABLE

desktops.

As ARISING

the system

went

on

the firstORday

ofIS the

FOR DAMAGES

HEREFROM. THE

FACT live

THAT AN

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WEBSITE

REFERRED TO IN THIS WORK AS A CITATION AND/OR A POTENTIAL SOURCE OF FURTHER

INFORMATION

DOES NOT

MEAN THAT THE

AUTHOR

OR THE from

PUBLISHER

ENDORSES THElogschool

year, the

resulting

boot

storm

teachers

INFORMATION THE ORGANIZATION OR WEBSITE MAY PROVIDE OR RECOMMENDATIONS IT

MAY

MAKE.

FURTHER,

READERS

SHOULD

BE

AWARE

THAT

INTERNET

WEBSITES

LISTED

ging in

crashed the backend of the infrastructure

¡ªINthe

THIS WORK MAY HAVE CHANGED OR DISAPPEARED BETWEEN WHEN THIS WORK WAS WRITTEN ANDundersized

WHEN IT IS READ.

SAN was

and basically wasn¡¯t going to work.

The book

CIO

of business

the school

district

for other

for your

or organization,

please contact scurried

our Business Development

Departmentstorin the

U.S. at 877-409-4177, contact info@, or visit go/custompub. For

age options

that

quickly

overcome

the hardware

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licensingcould

the For Dummies

brand for products

or services, contact

BrandedRights&Licenses@.

failure.

After looking at other solutions that could take

ISBN: 978-1-119-04705-6 (pbk); ISBN: 978-1-119-04729-2 (ebk)

up toManufactured

30 days

to deliver, the district needed help

in the United States of America

sooner

on Tegile Systems.

10 9 and

8 7 6 5decided

4 3 2 1

For general information on our other products and services, or how to create a custom For Dummies

Tegile assessed the needs of the district quickly and

Publisher¡¯saAcknowledgments

implemented

solution in the middle of the outage.

Some

of the people who

helped

bring this book

to market include

the following:

Tegile

delivered

the

hybrid

solution

within

days of

placing

the

order.

Project

Editor:

Carrie A. Johnson

Business Development Representative:

Acquisitions Editor: Katie Mohr

Editorial Manager: Rev Mengle

Sue Blessing

Production Coordinator: Melissa Cossell

These materials are ? 2015 John Wiley & Sons, Inc. Any dissemination, distribution, or unauthorized use is strictly prohibited.

23

Making the Grade in Desktop

Virtualization

Table of Contents

School District 27J provides educational services to

approximately 16,000 students in Colorado. The staff

and educators

work to

Introduction

. . . .ensure

. . . . . . . . .that

. . . . . .all

. . . students

. . . . . . . . . . . .have

. . . .1

the knowledge,About

skills,

and

attitudes

needed

for

present

This Book ........................................................................ 1

and future competence

and

success.

As part of this2

Icons Used in This

Book

............................................................

Beyond

the Book ........................................................................

commitment, the

district

sought to create an online2

computing Chapter

environment

leveraged

1: What Is that

DevOps?

. . . . . . . . . .a

. . virtual

. . . . . . . . . desk. . .3

top infrastructure,

ensuring

thatNeed

teachers

access

Understanding

the Business

for DevOpshad

......................

3

to their districtRecognizing

resources

at allValue

times,

which

allowed

the Business

of DevOps

...........................

4

Enhanced

customer experience

....................................

5

them to fully support

students

both inside

and outside

Increased capacity to innovate ...................................... 5

the classroom.

Faster time to value ......................................................... 6

Seeing How DevOps Works ....................................................... 6

The district launched

itsand

virtual

desktop

infrastructure

Develop

test against

production-like

systems ..... 6

(VDI) environmentDeploy

withwith

a 100-desktop

program

repeatable, reliablepilot

processes

................. 7

Monitor

and

validate

operational

quality

.....................

with the expectation that it would later scale to 800 8

Amplify feedback loops................................................... 8

desktops. As the system went live on the first day of the

2: Looking at

DevOps

Capabilities

. . . . . . . . . . .9logschool year,Chapter

the resulting

boot

storm

from teachers

DevOps Adoption

.......................................................

ging in crashedPaths

thetobackend

of the

infrastructure ¡ª 9the

Plan ............................................................................................ 10

SAN was undersized

and basically wasn¡¯t going to work.

Develop/Test ............................................................................ 11

Collaborative

development

..........................................

12

The CIO of the school

district

scurried

for other storContinuous testing ........................................................ 13

age options that

could

quickly overcome the hardware

Deploy

.......................................................................................

13

Operate......................................................................................

14

failure. After looking

at other solutions that could take

Continuous monitoring ................................................. 14

up to 30 days to deliver,

the district needed help

Continuous customer feedback and optimization .... 14

sooner and decided on Tegile Systems.

Chapter 3: Adopting DevOps . . . . . . . . . . . . . . . . . . . . . . .15

Tegile assessedKnowing

the needs

of the district quickly and

Where to Begin ......................................................... 15

implemented a solution

inbusiness

the middle

of the outage.

Identifying

objectives....................................

16

Identifying

bottlenecks

in the within

delivery pipeline

Tegile delivered the

hybrid

solution

days........

of16

People in DevOps ..................................................................... 17

placing the order.

DevOps culture .............................................................. 17

DevOps team .................................................................. 19

Process in DevOps ................................................................... 19

DevOps as a business process ..................................... 19

Change management process ...................................... 20

DevOps techniques ....................................................... 21

These materials are ? 2015 John Wiley & Sons, Inc. Any dissemination, distribution, or unauthorized use is strictly prohibited.

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