DevOps For Dummies
23
Making the Grade in Desktop
Virtualization
DevOps
School District 27J provides educational services to
approximately 16,000 students in Colorado. The staff
and educators work to ensure that all students have
the knowledge, skills, and attitudes needed for present
and future competence and success. As part of this
commitment, the district sought to create an online
computing environment that leveraged a virtual desk2ndensuring
IBM Limited
Editionhad access
top infrastructure,
that teachers
to their district resources at all times, which allowed
them to fully support students both inside and outside
the classroom.
The district launched its virtual desktop infrastructure
(VDI) environment with a 100-desktop pilot program
with the expectation that it would later scale to 800
desktops. As the system went live on the first day of the
school year, the resulting boot storm from teachers logby Sanjeev Sharma and
ging in crashed the backend of the infrastructure ¡ª the
Coyne
SAN was undersizedBernie
and basically
wasn¡¯t going to work.
The CIO of the school district scurried for other storage options that could quickly overcome the hardware
failure. After looking at other solutions that could take
up to 30 days to deliver, the district needed help
sooner and decided on Tegile Systems.
Tegile assessed the needs of the district quickly and
implemented a solution in the middle of the outage.
Tegile delivered the hybrid solution within days of
placing the order.
These materials are ? 2015 John Wiley & Sons, Inc. Any dissemination, distribution, or unauthorized use is strictly prohibited.
23
Making the Grade in Desktop
Virtualization
DevOps For Dummies?, 2nd IBM Limited Edition
Published by
John Wiley & Sons, Inc.
111 River St.
Hoboken, NJ 07030-5774
School District 27J provides educational services to
approximately 16,000 students in Colorado. The staff
Copyright ? 2015 by John Wiley & Sons, Inc.
and educators
work to ensure that all students have
No part of this publication may be reproduced, stored in a retrieval system or transmitted in any
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and attitudes
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prior written permission of the Publisher. Requests to the Publisher for permission should be
addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ
commitment,
the
district
sought
to create an online.
07030, (201) 748-6011,
fax (201)
748-6008, or online
at
computing
environment
that
a ,
virtual Making
deskTrademarks: Wiley,
For Dummies, the Dummies
Man leveraged
logo, The Dummies Way,
Everything Easier, and related trade dress are trademarks or registered trademarks of John Wiley &
top infrastructure,
that
teachers
had
access
Sons, Inc. and/or its affiliates inensuring
the United States and
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and may not
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written permission. IBM and the IBM logo are registered trademarks of International Business
to their
district
resources
at
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which
allowed
Machines Corporation. All other trademarks are the property of their respective owners. John Wiley
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them& Sons,
to Inc.,
fully
support students both inside and outside
LIMIT OF LIABILITY/DISCLAIMER OF WARRANTY: THE PUBLISHER AND THE AUTHOR MAKE
the classroom.
NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO THE ACCURACY OR COMPLETENESS OF THE CONTENTS OF THIS WORK AND SPECIFICALLY DISCLAIM ALL WARRANTIES,
INCLUDING WITHOUT LIMITATION WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE.
The district
launched
virtualBY desktop
infrastructure
NO WARRANTY
MAY BE CREATEDits
OR EXTENDED
SALES OR PROMOTIONAL
MATERIALS.
THE ADVICE AND STRATEGIES CONTAINED HEREIN MAY NOT BE SUITABLE FOR EVERY SITU(VDI)ATION.
environment
with
a 100-desktop
pilot
program
THIS WORK IS SOLD
WITH THE
UNDERSTANDING THAT
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IS NOT
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the expectation
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scalePROFESSIONAL
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ASSISTANCE IS REQUIRED,
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desktops.
As ARISING
the system
went
on
the firstORday
ofIS the
FOR DAMAGES
HEREFROM. THE
FACT live
THAT AN
ORGANIZATION
WEBSITE
REFERRED TO IN THIS WORK AS A CITATION AND/OR A POTENTIAL SOURCE OF FURTHER
INFORMATION
DOES NOT
MEAN THAT THE
AUTHOR
OR THE from
PUBLISHER
ENDORSES THElogschool
year, the
resulting
boot
storm
teachers
INFORMATION THE ORGANIZATION OR WEBSITE MAY PROVIDE OR RECOMMENDATIONS IT
MAY
MAKE.
FURTHER,
READERS
SHOULD
BE
AWARE
THAT
INTERNET
WEBSITES
LISTED
ging in
crashed the backend of the infrastructure
¡ªINthe
THIS WORK MAY HAVE CHANGED OR DISAPPEARED BETWEEN WHEN THIS WORK WAS WRITTEN ANDundersized
WHEN IT IS READ.
SAN was
and basically wasn¡¯t going to work.
The book
CIO
of business
the school
district
for other
for your
or organization,
please contact scurried
our Business Development
Departmentstorin the
U.S. at 877-409-4177, contact info@, or visit go/custompub. For
age options
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overcome
the hardware
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licensingcould
the For Dummies
brand for products
or services, contact
BrandedRights&Licenses@.
failure.
After looking at other solutions that could take
ISBN: 978-1-119-04705-6 (pbk); ISBN: 978-1-119-04729-2 (ebk)
up toManufactured
30 days
to deliver, the district needed help
in the United States of America
sooner
on Tegile Systems.
10 9 and
8 7 6 5decided
4 3 2 1
For general information on our other products and services, or how to create a custom For Dummies
Tegile assessed the needs of the district quickly and
Publisher¡¯saAcknowledgments
implemented
solution in the middle of the outage.
Some
of the people who
helped
bring this book
to market include
the following:
Tegile
delivered
the
hybrid
solution
within
days of
placing
the
order.
Project
Editor:
Carrie A. Johnson
Business Development Representative:
Acquisitions Editor: Katie Mohr
Editorial Manager: Rev Mengle
Sue Blessing
Production Coordinator: Melissa Cossell
These materials are ? 2015 John Wiley & Sons, Inc. Any dissemination, distribution, or unauthorized use is strictly prohibited.
23
Making the Grade in Desktop
Virtualization
Table of Contents
School District 27J provides educational services to
approximately 16,000 students in Colorado. The staff
and educators
work to
Introduction
. . . .ensure
. . . . . . . . .that
. . . . . .all
. . . students
. . . . . . . . . . . .have
. . . .1
the knowledge,About
skills,
and
attitudes
needed
for
present
This Book ........................................................................ 1
and future competence
and
success.
As part of this2
Icons Used in This
Book
............................................................
Beyond
the Book ........................................................................
commitment, the
district
sought to create an online2
computing Chapter
environment
leveraged
1: What Is that
DevOps?
. . . . . . . . . .a
. . virtual
. . . . . . . . . desk. . .3
top infrastructure,
ensuring
thatNeed
teachers
access
Understanding
the Business
for DevOpshad
......................
3
to their districtRecognizing
resources
at allValue
times,
which
allowed
the Business
of DevOps
...........................
4
Enhanced
customer experience
....................................
5
them to fully support
students
both inside
and outside
Increased capacity to innovate ...................................... 5
the classroom.
Faster time to value ......................................................... 6
Seeing How DevOps Works ....................................................... 6
The district launched
itsand
virtual
desktop
infrastructure
Develop
test against
production-like
systems ..... 6
(VDI) environmentDeploy
withwith
a 100-desktop
program
repeatable, reliablepilot
processes
................. 7
Monitor
and
validate
operational
quality
.....................
with the expectation that it would later scale to 800 8
Amplify feedback loops................................................... 8
desktops. As the system went live on the first day of the
2: Looking at
DevOps
Capabilities
. . . . . . . . . . .9logschool year,Chapter
the resulting
boot
storm
from teachers
DevOps Adoption
.......................................................
ging in crashedPaths
thetobackend
of the
infrastructure ¡ª 9the
Plan ............................................................................................ 10
SAN was undersized
and basically wasn¡¯t going to work.
Develop/Test ............................................................................ 11
Collaborative
development
..........................................
12
The CIO of the school
district
scurried
for other storContinuous testing ........................................................ 13
age options that
could
quickly overcome the hardware
Deploy
.......................................................................................
13
Operate......................................................................................
14
failure. After looking
at other solutions that could take
Continuous monitoring ................................................. 14
up to 30 days to deliver,
the district needed help
Continuous customer feedback and optimization .... 14
sooner and decided on Tegile Systems.
Chapter 3: Adopting DevOps . . . . . . . . . . . . . . . . . . . . . . .15
Tegile assessedKnowing
the needs
of the district quickly and
Where to Begin ......................................................... 15
implemented a solution
inbusiness
the middle
of the outage.
Identifying
objectives....................................
16
Identifying
bottlenecks
in the within
delivery pipeline
Tegile delivered the
hybrid
solution
days........
of16
People in DevOps ..................................................................... 17
placing the order.
DevOps culture .............................................................. 17
DevOps team .................................................................. 19
Process in DevOps ................................................................... 19
DevOps as a business process ..................................... 19
Change management process ...................................... 20
DevOps techniques ....................................................... 21
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