Move Your Website Files to AT&T Website Solutions

[Pages:12]September 2012

Move Your Website Files to AT&T Website Solutions

How to Change your current Hosting Provider to AT&T Website Solutions in Nine Steps

We have created 9 steps to ensure a smooth transition from your current hosting provider to AT&T Website Solutions.

? 2012 AT&T Intellectual Property. All rights reserved. AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc. AT&T, AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other trademarks are the property of their owners. This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. Your Web Hosting service is subject to the Terms and Conditions (T&Cs), which may be found at . Service terms and Fees are subject to change without notice. Please read the T&Cs for additional information.

Contents

Step 1. Planning.................................................................................................................................................. 3 Step 2. Back up your website! ............................................................................................................................ 3

Using FileZilla................................................................................................................................................ 4 Step 3. Sign up for your new AT&T Website Solutions hosting account.......................................................... 5 Step 4. Uploading your website content ............................................................................................................. 6

Publishing your website with Microsoft FrontPageTM ............................................................................... 9 Step 5. Testing and previewing your website..................................................................................................... 9 Step 6. Create your Email accounts.................................................................................................................... 9 Step 7. Change your Nameservers.................................................................................................................... 10 Step 8. Test your live website........................................................................................................................... 11 Step 9. Configure your Email client. ................................................................................................................ 11 Where to find Help/Instructions ....................................................................................................................... 12

How to Contact Support ............................................................................................................................... 12 Submit a ticket by email: sales@att-........................................................................... 12 Contact us by phone: .................................................................................................................................... 12

Step 1: Planning

Create a "website move" timeline to ensure that a successful move of your website files over to AT&T Website Solutions. You may want to let your customers know that you are making some changes in the event they are trying to contact you during your move process.

Here is an example timeline:

Day 1: ? Back-up your current site to your computer. You will find how-to's beginning in step 2 of this

document

? Signup for your new Website Solutions plan. ? Review the setup instructions that we will email you upon signing up for your Website Solutions

Plan.

Day 2: ? Upload your website content to Website Solutions. ? Setup your email accounts. ? Preview and test uploaded content. ? Change DNS to Website Solutions nameservers.

Day 3: ? Once DNS propagation is complete, test live site. ? Configure email client settings. (Outlook, Mac Mail, Thunderbird) ? Once everything is complete you can cancel your old service.

Step 2: Back up your website!

Create a folder on your Desktop called "Website Backup". Simply right-click anywhere on your desktop and choose New -> Folder. Once you have created your Website backup folder, now you can use an FTP Program such as the free FileZilla to download your current site from your previous hosting provider to your "Website Backup" file on your computer's hard drive.

Using FileZilla

To connect to an FTP server, enter the address of your previous hosting provider's server into the host field of the Quickconnect bar (e.g. - see image below).

Once you have successfully connected, a list of your website files and directories/folders appear on the right side of the main window. The name of the current remote directory is listed in the Remote Site field on the top. The left side shows all the files/folders on your computer.

Transferring files

To download your site to your "Website Backup" file on your computer, simply select all the files and folders on the right side inside your public or public_html directory and drag them to the left side to your Website Backup folder on your Desktop as displayed in the image below.

Step 3: Sign up for your AT&T Website Solutions hosting account

If you have not already done so, purchase your new hosting account with Website Solutions. DO NOT cancel your hosting account at your current host until you have tested and made sure that everything is moved to your AT&T Website Solutions account. If you have your new hosting account with Website Solutions, DO NOT cancel your hosting account at your current host until you have tested and made sure that everything is moved to your AT&T Website Solutions account.

In both cases, you will have two hosting accounts working concurrently for a short time and this ensures the least amount of downtime.

Once you have created your new hosting account, make sure to get all of the relevant information you need to setup your website. Upon signing up, you will receive detailed setup instructions via email with all the pertinent information.

The following are the most important pieces of information you need:

? Logins for FTP and control panel. You receive this information in your Welcome Email that we send

to you after your order is complete. It says "Welcome" in the Subject line. If you do not have this information or receive your email, then contact our customer support team at 1.888.932.4678 or by emailing support@websites.att- and we can have the information resent.

? Instructions on how to create/setup email accounts. Please click here for help in setting up your email or

refer to the Managing Email guide.

? The name of your homepage. Additional information is below on how to name your homepage. ? Nameserver/DNS information. Keep this information on-hand. AT&T Website Solutions

nameservers are as follows: o 1st nameserver: ns1.att- o 2nd nameserver: ns2.att-

Step 4: Uploading your website content

Once your new hosting account is created and you have the necessary uploading instructions, you can now upload your website content to your AT&T Website Solutions account and make sure that all relevant files are uploaded into the Public directory and that home page is named "index".

We suggest using FTP to upload your files. To configure your FTP client, please use the following information:

Host Name / Address: User Name: Password: your password

Using 216.55.149.9 as the Host Name will ensure that you can upload your website before your domain name's DNS propagates to our name servers. This allows you to preview your website's content before changing your nameservers.

***Please note that once DNS propagation is completed, your domain name will have to be used as the Host Name.

You can upload your website by using the File Manager Pro application found in your control panel. With File Manager Pro you can select each file to upload them. Simply click on Upload then Browse. You'll then be able to select the files from your computer to upload.

You can also repeat step 2 of transferring your files in reverse order with an FTP client such as FileZilla, once you have connected to AT&T Website Solutions servers, simply select all your website files in the left window and drag them to the public directory in the right window.

Once connected, you will see the following directories:

cgi-bin logs private public

Any files (other than CGI scripts) that are to be viewed by the public should be placed in the "public" directory (or a subdirectory of "public"). CGI scripts must be placed in the "cgi-bin" directory. The first page, (your homepage), should be named either "index.htm", "index.html", "index.shtml", "index.phtml", "index.php", "index.wml", or "index.php3". The server will return the first index file it finds, regardless of any other files you have. Therefore, it is best to keep only one index file in your public directory to avoid confusion. Subsequent pages may be named whatever you wish, but the homepage must be named this way.

If you want your home page to be titled differently from the above names, we recommend that you use the DirectoryIndex command in an .htaccess file. Alternatively, you can use a redirection script.

htaccess Redirect: DirectoryIndex filename.html

JavaScript Redirection script: //redirect to default.htm function goNow() { location.href="default.htm" }

Meta tag Redirection script:

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