Instruction Manual for Windows 10 Recovery Image Download ...

Instruction Manual for Windows 10 Recovery Image

Download Service

IT Products Business Division AVC networks Company Panasonic Corporation

First edition : Dec 1, 2016 Revised edition : Feb 16, 2017

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Contents

1. Introduction ..................................................................................................... 4 1.1 Windows 10 Recovery Image Download Service ................................................... 4 1.2 Target Models.............................................................................................. 4 1.3 Important Matters and Restrictions .................................................................... 5 1.4 Workflow .................................................................................................... 6

2. Create Windows 10 Installation Media .................................................................... 7 2.1 Step 1: Preparations for Installation ................................................................... 7 2.1.1 Prepare Unused Media.............................................................................. 7 2.1.2 Check free space..................................................................................... 7 2.2 Step2: Download Tool ................................................................................. 8 2.3 Step 3: Download Recovery Data...................................................................... 9 2.3.1 Cautions................................................................................................ 9 2.3.2 Model and Serial Number......................................................................... 10 2.3.3 Operation ............................................................................................ 11 2.3.4 Abort Download..................................................................................... 16 2.3.5 Restart Download .................................................................................. 17 2.4 Step 4: Create Recovery Media ...................................................................... 18

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2.4.1 Cautions.............................................................................................. 18 2.4.2 Operation ............................................................................................ 18 2.4.3 Abort Creation....................................................................................... 23 2.4.4 Restart Creation .................................................................................... 23 3. Install Windows 10 .......................................................................................... 24 3.1 Step 5: Backup Data .................................................................................... 24 3.2 Step 6: Create Windows 7 Recovery Media ....................................................... 24 3.3 Step 7: Install Windows 10 ............................................................................ 25 3.3.1 Cautions.............................................................................................. 25 3.3.2 Operation ............................................................................................ 26 4. Appendix ...................................................................................................... 28 4.1 Installation ".NET Framework" ........................................................................ 28 4.2 File Path of Recovery Data ............................................................................ 28 4.3 Download Plural Recovery Data ..................................................................... 29 4.4 Failure of OS re-installation ........................................................................... 30

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1. Introduction

1.1 Windows 10 Recovery Image Download Service

This service allows downloading the recovery data of "Windows 10 Pro" over the network and creates the recovery media (DVD or USB Memory). By using this media, you can install "Windows 10" on the Panasonic's product which is "Windows 7 Professional" preinstalled model. The version of Windows 10 is the same as "Windows 10 Anniversary Update". This manual provides the step by step instructions of this service.

1.2 Target Models

The target models for Windows 10 installing are listed below. These are "Windows 7" preinstall model.

Table 1 : Target Models (released Dec 1, 2016)

TOUGHBOOK Series

CF-20 [A/B/C/D] (mk1), CF-31 [1/2/3/4] (mk5),

CF-MX4E (mk1), CF-SX4E (mk1 Asia model)

TOUGHPAD Series

FZ-Y1 [C/D] (mk2)

- eg. please read "CF-31 [1/2/3/4]" as the "CF-311, CF-312, CF-313 and CF-314 series".

Table 2 : Target Models (released Jan 10, 2017)

TOUGHBOOK Series TOUGHPAD Series

CF-53 [2/3/4/5/7] (mk4), CF-54 [A/B/C] (mk1), CF-54 [D/E/F] (mk2), CF-D1 [N/Q] (mk3) FZ-G1 [J/K/L/M/N] (mk3), FZ-G1 [P/Q/R] (mk4), FZ-M1F (mk2)

TOUGHPAD Series

Table 3 : Target Models (released Feb 16, 2017) FZ-Q2 [F/G] (mk1)

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1.3 Important Matters and Restrictions Important Matters and Restrictions for Windows 10 installing are listed below.

Table 4 : Important Matters

No. Target

Target

Compatibility

Models

Operation

1

All Models Use Intel? WiDi Intel? WiDi is not supported with

(Use Intel?

Windows 10 Anniversary Update.

WiDi

machine)

Please refer the site *1.

Except

Before using miracast, please confirm that the miracast

FZ-M1D

adapter supports Windows 10.

*1

Table 5 : Restrictions

No. Target

Target

Models

Operation

1

CF-20

Wireless LAN

[A/B/C/D]

Compatibility

Wireless LAN connection to Wi-Fi router (11gn) sometimes gets disconnected unexpectedly. 1. Go to Advanced of " Intel Dual Band Wireless AC 8260" in

device manager, then change "802.11n channel width for 2.4GHz" setting from "Auto" to "20 MHz Only" 2. Go to BIOS Setup menu, then change "SuperSpeed USB" =>> "Keyboard Base and Port Replicator" to "Disable"

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1.4 Workflow

The following table shows the workflow of this service. Here "Tool" means "Recovery Disc Creation Utility (Recovery Image Downloading Edition)" which is a support tool that is used for download and install when installing Windows 10.

Check cautions described in each section before operation.

Table 6 : Workflow

Create media for installation Windows 10 (Sec.2)

Install Windows 10 (Sec.3)

Step Step 1 (Sec.2.1)

Step 2 (Sec.2.2) Step 3 (Sec.2.3) Step 4 (Sec.2.4) Step 5 (Sec.3.1) Step 6 (Sec.3.2) Step 7 (Sec.3.3)

Contents Preparations for installation Prepare unused media Check free space Download the "Tool"

Download the recovery data (for installation Windows 10) using the "Tool" Create the recovery media (for installation Windows 10) using the "Tool" Backup data

Create the recovery media (for installation Windows 7) Unnecessary in the case of already created

Install Windows 10 using the recovery media

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2. Create Windows 10 Installation Media

2.1 Step 1: Preparations for Installation

2.1.1 Prepare Unused Media

This tool supports DVD-R /+R/DVD-R DL (dual layer) /+R DL (dual layer). Blu-ray isn't supported. This tool also supports USB memory.

If the size of the recovery data is more than 26 GB, this tool doesn't support USB memory. In that case, you can use only DVD for creating the recovery media.

Estimated number or capacity of the media is as follows.

Table 7 : Estimated number or capacity of the media

Media type

Localized model

MUI model

DVD-R, DVD+R

Up to 3 discs

Up to 4 discs

DVD-R DL (dual layer)

Up to 2 discs

Up to 2 discs

DVD+R DL (dual layer)

USB Memory

16GB or more

32GB or more

is recommended

is recommended

Blu-ray

Blu-ray isn't supported.

Please make sure that all data will be erased

2.1.2 Check free space In advance, check free space of on your computer (free space of the drive Windows System is installed). It needs at least the size of the recovery data which is shown in the screen (Figure 4).

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2.2 Step2: Download Tool "Recovery Disc Creation Utility (Recovery Image Downloading Edition)" is a support tool that is used for downloading the recovery data and creating the recovery media of Windows 10. Install the tool according to the following procedures. The tool requires ".NET Framework 4.5 (or later)" to be installed. For more Information how to install ".NET Framework", refer to "4.1 Installation ".NET Framework"". The tool can be operable in the following OS.

Windows 10, Windows 8.1, Windows 8, Windows 7 1) Download the program (recvdiscdl_v101l10.exe) and save it to the hard drive or external media (e.g.

External hard drive, memory card, rewritable DVD and so on). 2) Double-click the downloaded file. 3) At [User Account Control] screen, click [Yes]. 4) When the license agreement appears, read it carefully, and then click [Yes(Y)]. 5) The [Destination Location] screen appears. Usually you don't need to change it. The default destination

is [C:\util2\recvdiscdl_v101l10]. Click [OK]. 6) The folder appears when extracting finishes. Close the folder.

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