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of Top Mobile Apps in Apple and Google App Stores (such as by Fu et al., 5 Galvis Carreño and Winbladh,6 and Google Analytics7) and commercial efforts (such as Applause Analytics3) have proposed solutions to help developers cope with large num-bers of reviews. A 2013 study of reviews of iOS apps by Pagano and Maalej20 found that on average a free app receives 37 reviews per day, while paid apps … ................
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