Senstone - Portable Voice Assistant | Lapel Microphone for ...



Questions and AnswersWould Senstone be able to record and transcribe the speech from further distance? (e.g. 1 or few meters) As Senstone was initially designed for a speech-to-text transcription device and allows you to record audio memos, transfer them to your mobile device, automatically transcribe them to text, playback audio records in mobile app, find them and organize them with tags.It has a short-range sensitivity microphone and uses the algorithms for noise reduction in short range and has optimal speech distance usage up to 20cmTherefore, Senstone would be able to record the speech from further distance in audio format, but in this case would not be able to perform the transcription to text.Could I receive the quality transcription just using Senstone App?The concept of Senstone App is to use it in conjunction with Senstone device as it was tested properly by our developers. So in this case, we can’t guarantee the same quality functioning compared to what you get while using Senstone device together with App as recommended.What languages does Senstone use for voice commands?The operational language of Senstone for voice commands is English.What is the list of Senstone voice commands?Please find all the list of voice commands attached in the file.Can I switch off Senstone in order to save and extend battery life while traveling or etc.?Although there is no such button or option for that, from the very beginning one of our basic purpose was to create low energy usage device and extend battery life as long as it could be possible. In effort to do this, we implemented Bluetooth Low Energy (BLE) or Bluetooth Smart to our device. Compared to?Classic Bluetooth, Bluetooth Low Energy is intended to provide reduced power consumption and cost while maintaining a?similar communication range. In addition to that, Senstone uses built-in technology, which allows it to switch to hibernate mode (standby) after you do not use the device for 2 minutes.All the above made possible to use the Senstone up to one week without charging.My Senstone is beeping all the time. How can I stop this?There are two options in this case: whether Senstone needs to be charged properly or Senstone does not function well and needs to be rebooted. For more information please refer to Instruction Manual.What is the Senstone charging time from 0-100%?Senstone fully charges from 0-100% in 180 minutes or 3 hoursHow long does it take to deliver Senstone, that I ordered?As we currently are on the stage of taking business off the ground it takes from 2 weeks to 2 months to deliver the ordered item to you. This is why if the person has ordered Senstone from our website, the confirmation email says the delivery is up to 2 months – this is the maximum time we need to guarantee delivery. In case we have the exact type of Senstone you ordered there is an option to squeeze the delivery time to 3-5 business days by writing us at support@senstone.io and requesting Courier delivery. This will incur additional expense on your side depending on the country of the delivery.The process of manufacturing takes about 1.5 months and even we have the unit you ordered in stock it will take usually around 2 – 2.5 weeks for our logistics company to consolidate your shipment in sortation centre before it reaches the final destination. Anyway each order needs individual approach and very often we deliver sooner than in two months.Please consider, that we produce units in China and ship from Hong Kong sometimes logistics takes more time than expected.Who covers the shipping cost?We always pay for standard delivery for our backers, but in case you need to get it faster by ordering express courier delivery this cost will be paid by customer.Who pays for customs fee?The customs fee always is paid by customers, it’s common practice as we ship to 70 countries and not even able to acknowledge all the customs regulations in each country. In order to reduce the customs fee for our customers we try not to add any additional value for the products. HYPERLINK "" \l "project_faq_197911" How many notes can I store in cloud?You can store as many text notes as you want, but there is a limit to their original audio recordings, as they take much more space. Basic version will allow you to store 50 hours of notes, which should be enough for 1 year of average use, but you’ll be able to use premium version of the app for extended audio storage. HYPERLINK "" \l "project_faq_197908" Why can’t I use my phone for this?You can, and it will help in some situations, but Senstone is fighting a bigger beast. One of the most surprising insights we found is that we lose our trail of thought because of tiniest distractions, which are everywhere: phone call, notification, random sign on a street, previous todo item in your notepad etc. They all trigger new associations and new trail of thought, simply overriding the ones we had before. Senstone minimizes the time between idea popped up in your head and saved in your notepad, therefore reduces any possible distractions. HYPERLINK "" \l "project_faq_197909" What mobile devices does Senstone work with?Senstone works with iPhone 5s and higher on iOS 9+ and with Android 5.0 or higher. Tablets and other devices are on limited support. Please reach out to us if you'd like to use Senstone without iOS or Android smartphone. HYPERLINK "" \l "project_faq_197910" Can Senstone speak back to me?No, Senstone only records your voice, and processes it on your mobile device. It’s designed to listen to you with no distractions, and we intentionally chose to leave off the speaker to keep it as small as it is. HYPERLINK "" \l "project_faq_197912" How long can I record with Senstone?There are three parts to this answer. First, Senstone can store up to 2.5 hours of recording when disconnected from phone, but it uses your phone’s and cloud storage when connected, which allow many more hours. Second, the battery allows recording for about 3 hours in single charge. Third, the speech-to-text functionality has limitations on how many text it can transcribe in basic version of the app. Please read below for details HYPERLINK "" \l "project_faq_197913" How many recordings can I make?You can make as many recordings as you want, but there is limitation to the number of speech-to-text transactions per month. The reason is that we’re using third party API and have to pay for each transaction. The limit we accounted for so far is 150 transactions per month for free. Our goal is for you to not notice any limitations with average use, and provide premium subscription for heavy usage. HYPERLINK "" \l "project_faq_197914" What’s premium app subscription?Premium app subscription provides 100 enhanced notes. It’s made for those who use Senstone intensely and need unique features like automatic punctuation, error free notes, spell check and personalized quality enhancements. HYPERLINK "" \l "project_faq_197915" Can I use Senstone to transcribe speech of people around me?Senstone is a personal device and is optimised for use by a single person. Optimal distance from mouth to Senstone is 8 inches(20 cm). We can record on larger distances, but we can’t yet perform speech-to-text analysis when speakers are located further away from the device. This often includes recording lectures, meetings, or interviews. In those cases you will have to bring Senstone close to the person speaking. HYPERLINK "" \l "project_faq_197916" Is speech-to-text recognition quality better than Siri?Short answer: it’s quite similar. Long answer: we tested numerous engines and found best results with Nuance, which we are using currently. This is the engine behind Siri’s technology, and it delivers results at 95% accuracy and higher, and adapting to speaker’s style over time. We are improving these results with noise reduction and additional audio processing. HYPERLINK "" \l "project_faq_197917" How’s recognition quality on noisy streets or busy places?It’s almost the same as in quiet room. We used Senstone extensively during CES conference where there’s a lot of noise and got same good results as before. The reason is that we use special sort-range microphone to capture sounds on short distances and filter the surrounding noise by noise reduction algorithms. HYPERLINK "" \l "project_faq_197918" Do I have to use Senstone app to read my notes?Yes, and no. Senstone is designed to give you great end-to-end note-taking experience, from capture to organisation to working with notes, and therefore we provide both hardware and software tailored for this purpose. But we realise that many of you are used to your current note-taking apps. For this reason we provide 3rd party integration with apps like Evernote and others(the list will grow as you’ll vote for new apps). For this to work you still have to download Senstone app, but it can automatically integrate with your favourite apps without revisiting our app each time. HYPERLINK "" \l "project_faq_197919" Can I playback my audio?Yes! While text is faster to read, audio recording can give you better understanding of your original trail of thought. We also use the audio to analyze your intonation, mood and surroundings and extract new insights about yourself. HYPERLINK "" \l "project_faq_197920" Can I record secretly so no one notices?You can try, but this isn’t polite (and in some cases illegal), so we try to prevent it. Each time you record, Senstone’s LED screen will flash, telling both yourself and people around you that you’re making a recording. HYPERLINK "" \l "project_faq_197921" Will anyone be able to read my notes?No, unless you allow them yourself. We apply encryption to each layer of storage and communication(Senstone, mobile app, cloud) and prevent unauthorized access, even if you lose your Senstone. HYPERLINK "" \l "project_faq_198961" Is there a warranty?Yes, there's warranty for 1 year for manufacturing defects. If Senstone isn't functioning well, we'll exchange the device for a new one.Is it possible to connect two or more Senstones to one phone?Currently it's only possible to connect each device to certain each phone. To join devices in one account - it's possible. ................
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