Development of a Training Program for Frontline Service ...

[Pages:7]Development of a Training Program for Frontline Service Employees' Improvement of Student Services by Debbie S. Persaud

ISBN: 1-58112- 296-9

Boca Raton, Florida USA ? 2005

Development of a Training Program for Frontline Service Employees' Improvement of Student Services

Copyright ? 2005 Debbie S. Persaud All rights reserved.

Boca Raton, Florida

USA ? 2005

ISBN: 1-58112- 296-9

!! !

! " ! #$

%

!

&

'(()

!

*

!

!

**

!!!

"

!$

!

%

!

&

++++++++++++++++++++++++++++++++++++

, !-

.

!

++++++++++++++++++++++++++++

++++++++++++++++++++++++++++++++++++ /0 .

1

+++++++++++++++++++++++++++++

++++++++++++++++++++++++++++++++++++

1

1! . !

2

#!

+++++++++++++++++++++++++++++

3*

*

3

3!

! 3!

*! *

!

.

.! .

! !!

*!

!$

!

.

!.

.

. !* .

!

!3

* !1

!

*3

.* !

0

! 2 !* !

.

.

!!

!3 4

% 2.

!5

, !-

*!

-6 !

.

.! .

.

!!!

!3

!

6*

! ! *!

*

.

./ 0 .

1

1 ! . *!

2

3!

.

!3

................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download