Knowledge Base No. 3177
Knowledge Base No. 3177
[How To] Install Drivers with .inf Files
Drivers for the following devices can only be installed with .inf files due to Microsoft's new policies. To understand how to install drivers for these devices, please follow the instructions below.
I. Get the latest device driver on MSI website
Search the product and click "Download" under the product name.
II. Install a Device Driver
Touchpad (Synaptics) FingerPrinter (Synaptics) Touchpad (Elantech) FingerPrinter (Elantech)
MSI NB FAE TeamRevision: 1.2Date: 2019/5/20
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Knowledge Base No. 3177
Touchpad (Synaptics)
1. Extract the file downloaded from the website to the designated location. 2. Open the extracted folder. 3. Locate the file named "SynPD.inf" (to see the file extension, go to "View" and
enable the "File name extension" option).
4. Right-click the .inf file and click "Install".
5. When the operaion is complete, click "OK" to close the window.
MSI NB FAE TeamRevision: 1.2Date: 2019/5/20
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Knowledge Base No. 3177
6. After the file is installed, the installation is complete. 7. Verify if the driver is successfully installed.
a. Right-click on the "Start button" on the task bar. b. Go to "Device Manager".
MSI NB FAE TeamRevision: 1.2Date: 2019/5/20
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Knowledge Base No. 3177
c. Click "Mice and other pointing devices". d. Double-click "Synaptics SMBus TouchPad" e. On the pop-up window, click "Driver". f. Check if the"Driver Version" is the same as the version shown on the folder.
(The version shown below may vary due to the future updates.)
FingerPrinter (Synaptics)
1. Extract the file downloaded from the website to the designated location. 2. Open the extracted folder. 3. Locate the file named "synaWudfBioUsbMSISecurePadProd.inf" (to see the file
extension, go to "View" and enable the "File name extension" option).
MSI NB FAE TeamRevision: 1.2Date: 2019/5/20
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Knowledge Base No. 3177
4. Right-click the file and click "Install".
5. When the operaion is complete, click "OK" to close the window.
6. After the file is installed, the installation is complete.
7. Verify if the driver is successfully installed. a. Right-click on the "Start button" on the task bar. b. Go to "Device Manager".
MSI NB FAE TeamRevision: 1.2Date: 2019/5/20
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