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Virtual Gem Party Phone Script (After client has received their invitation)Remember, Say it with PASSION!! The tone with which you speak will communicate vastly more than the words that you use. Also feel free to improvise and adjust the script to suit you. Hi this is ______________ with ____________Jewelers. I’m looking for _____________ is (he/she) in by chance? Hi ____________ I am calling to follow up on an invitation that we (emailed/texted) to you, is this a bad time? If they say that they saw the invite then carry on with the script, if they did not receive it say this… I am so sorry that you did not get it. That is why we call, we want to invite you in person. But first let me make sure you get it. I will email it to you…and let me text it to you as well. (Once you have cleared with them that they either received it or will be receiving it shortly continue with the conversation).This is super exciting, because on (Date)_____________, we are having a virtual gem party! Sound fun?!! ____________ We’ve invited an international gem hunter who travels the world for rare and beautiful colored gems. They buy the rough, cut them to perfection in Thailand and then bring them directly to us, cutting out the middlemen. This is his private collection. What’s your favorite gem? (Listen and engage with them)What’s your favorite color?He will be sharing with us sparkling gems, taking us on virtual mine tours and telling us stories of his travels! You are going to love it! Then if you find a gem that calls your name you can purchase it and we can help you find the perfect mounting.We are only allowing a few people to join us, how would you like to be one of them?Great, I will send you the link to join in through ‘zoom’. Have you ever used zoom to connect with friend, family or for work? If they say that they have used it then skip the next part and go on to the end.Since you have never logged onto zoom, do you have a moment to do a quick dry run? I would be happy to help you. (send them the link and show them how to log on)Perfect, watch for the link and the instructions that I will send you next, then I’ll give you a reminder call the day of the show, what’s the best way to reach you? Would a phone call and a text work? I am so excited! I love gems.Thank you ____________ see you soon. Bye. ................
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