Cultural Awareness Learner Guide
Cultural Awareness Learner Guide
LGBT MODULE
In this module you will:
• Define and understand key terms
• Describe the demographics of the LGBT populations in WI and the United States
• Better understand how current discrimination affects the health and well-being of LGBT populations
• Describe health needs of LGBT populations
• Highlight skills necessary to work effectively at addressing health issues in LGBT populations
1. What is the difference between gender identity and gender?
2. Do you think gender identity and sexual orientation are fluid and can change throughout one’s life?
3. Given the diversity of Wisconsin’s LGBT population, and the varying scores for five Wisconsin cities from the Human Rights Campaign Municipal Equality Index, what are some ways to improve how Wisconsin supports its LGBT people?
4. In addition to the economic, social and health challenges highlighted in this module, what are some other ones that LGBT populations face?
5. What was most surprising about the information presented in the following sections:
a) Economic Challenges
b) Social Challenges
c) Health Challenges
6. After reviewing these challenges, which experiences and issues have been most commonly identified by LGBT people in your service area? How have you and/or your organization addressed these challenges?
7. Working with LGBT people in your community, reflect on situations where culture and/or the lived LGBT experience (discrimination, violence) may have impacted your interactions. What did you notice? What did you learn?
8. In addition to the protective factors listed in the module, can you think of other factors that help?
9. From your professional perspective, list other ways public health professionals can help close the gap of disparities that LGBT people experience? Are there current initiatives in place in your community?
10. Which agencies, organizations and other resources are readily available to assist LGBT people in your community?
11. In addition to the information presented within the capacity building section of this module, what other skills can you and your organization adopt and implement to improve communicating and working effectively with LGBT communities? Are there skills that weren’t listed in which you or your organization have had positive experiences and outcomes?
LGBT Module Case Study #1
Mary, a 33 year-old Native American male to female transgender person, wants to look into services that your department provides. She has not legally changed her name so her documents display her given male name Mark. She looks to be very nervous, shy and does not look anyone in the eyes. Mary has been diagnosed HIV positive for three years and has just begun a relationship with Robert who is HIV negative.
Case Study: Discussion Questions
• What would be the most appropriate way to start the encounter with Mary?
• How can you establish a sense of trust with Mary?
• What can you do to gain a sense of Mary’s knowledge about HIV, how it is contracted, and how it is treated?
• What social support should Mary be offered? Does her family support her? If not how does this affect her? Where does she get social support?
• How can you find out more information about day-to-day hardships and challenges that Mary may be experiencing?
• Discuss other cultural competence and awareness issues that may impact retention into care and treatment services
LGBT Module Case Study #2
A female staff member in your department is upset that a transgender woman who also works in the department is using the women’s restroom at work. She complains to you as head of the department about being made uncomfortable by “that man in the bathroom.” How do you address this conflict?
Case Study: Discussion Questions
• What are the current, if any, restroom policies at your department?
• What kinds of in-staff trainings are in place to educate staff about LGBT?
• Is it feasible to create gender-neutral restrooms? What would that entail?
• Discuss other cultural competence and awareness issues that may impact transgender individuals who work and/or visit your department.
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