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GENERAL SERVICES ADMINISTRATIONFederal Acquisition ServiceAuthorized Federal Supply Schedule Price ListOn-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!?, a menu-driven database system. The INTERNET address for GSA Advantage!? is: more information on ordering from Federal Supply Schedulesclick on the FSS Schedules button at Supply Service Authorized Federal Supply ScheduleProfessional Service Schedule (PSS)Federal Supply Group: 00CORP Class: R499Contract Number: GS-10F-0038LContract Period: November 1, 2015 through October 31, 2020??43 Thorndike Street, Suite S-2-4Cambridge, MA? 02141Ph: 617.577.0041 Fax: 617.577.0042George Harris, Contract Administratorgharris@ Business Size: SmallPrice list current as of Modification PA-0030 effective September 24, 2019Customer Information:SINRecoverySIN Descriptions874-1874-1RCIntegrated Consulting Services1a. Table of Awarded Special Item Numbers: ???????874-4874-4RCTraining Services: Instructor Led Training, Web Based Training and Education Courses, Course Development and Test Administration874-600CORP-500874-6RC00CORP-500RCAcquisition Management SupportOrder-Level Materials1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price.Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply.N/A1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who?will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item.Labor category descriptions on page 4.2. Maximum Order:$1,000,0003. Minimum Order:$1004. Geographic Coverage:Domestic and Overseas5. Point(s) of Production:Consulting services performed at the Government site with support services provided from Cambridge headquarters and other offices locations.6. Discount from list prices or statement of net price:Government net prices (discounts already deducted).7. Quantity Discounts:None Offered.8. Prompt Payment Terms:Net 30. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.9a. Notification that Government purchase cards are accepted at or below the micro-purchase threshold:Yes9b. Notification that Government purchase cards are accepted or not accepted above the micro-purchase thresholdWill Accept10. Foreign Items:None11a. Time of Delivery:As specified on Individual/Task Order11b. Expedited Delivery: Contact Contractor11c. Overnight and 2-Day Delivery: Contact Contractor11d. Urgent Requirements: Contact Contractor12. FOB Point(s):Destination13a. Ordering Address? Calyptus Consulting Group, Inc.43 Thorndike Street, Suite S-2-4Cambridge, MA 0214113b. Ordering Procedures:For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.14. Payment Address:Calyptus Consulting Group, Inc.43 Thorndike Street, Suit S-2-4Cambridge, MA 0214115. Warranty Provisions:None16. Export Packing Charges:N/A17. Terms and Conditions of Government Purchase Card Acceptance (Any thresholds above the Micro-Purchase level)Contact Contractor18. Terms and Conditions of Rental, Maintenance, and Repair (If Applicable)N/A19. Terms and Conditions of Installation (If Applicable)N/A20. Terms and Conditions of Repair Parts Indicating Date of Parts Price Lists And Any Discounts From List Prices (If Applicable)N/A20 . Terms and Conditions for Any Other Services (If Applicable)N/A21. List of Service and Distribution Points (If Applicable)N/A22. List of Participating Dealers (If Applicable)N/A23. Preventive Maintenance (If Applicable)N/A24. Special attributes such as environmental attributes, (e.g., recycled content, energy efficiency, and/or reduced pollutants)N/A24b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show were full details can be found (e.g., contractor’s website or other location.) The EIT standards can be found at: N/A25. Data Universal Numbering System (DUNS) Number86-917970526. Notification regarding registration System for Award Management (SAM) databaseRegistered with SAMFollowing is the hourly labor category pricing (years 2015-20) under SINs 874-1, 874-4, 874-6: GSA Awarded RatesLABOR CATEGORY OFFEREDHOURLY RATEDAILY RATE?11/1/15-10/31/202011/1/15-10/31/2020Partner/Project Manager$174.56$1,396.48Senior Consultant$129.67$1,037.36Consultant$109.72$877.76Support$39.90$319.20CALYPTUS CONSULTING GROUP, INC.WHO WE ARECalyptus Consulting Group, Inc. (CCG) is a professional services company based in Cambridge, Massachusetts specializing in the purchasing, acquisition, organizational design, and supply management areas. We offer consulting, assessment and training services designed to help organizations improve their transit systems, quality, supply chains, acquisition and procurement core competencies and financial performance. We offer short term acquisition and purchasing staff.WHAT WE DOIn the private sector, we serve Fortune 500 as well as smaller companies, locally, regionally and globally, with development of client-specific strategies and procurement solutions that focus on and improve capabilities, performance and goals.?We guide clients through supply chain assessments, contract compliance, and cost evaluation, and assist with the ever-changing dynamics of managing supply value chains. We train client staff and assist in implementation of improvement initiatives, including lean management and strategic sourcing. Solutions may include e-business, re-engineering, usage control, training, policy and procedure development, lean management and organization restructuring activities.Our government focus is in Federal Acquisition, Subcontracting, Transit management. Purchasing under Government Contracts, and Purchasing Improvement. We have conducted over 80 full-scale procurement system reviews and?organizational assessments.SERVICES WE PROVIDEWe offer consulting, assessment and training services designed to support Federal agencies’ management, organizational, and business improvement efforts in the areas of quality, contracting, procurement, operations, manufacturing and customer service. Our services include:Strategy DevelopmentProject ManagementValue EngineeringProcess ManagementFacilitation ServicesLean ManagementChange Management ProcessesCore Competency AnalysisOutsourcingQuality ManagementSupply Chain Management?Six SigmaAn overview of our services under the Federal Supply Schedule follows. ??SIN 874-1: Consulting Services? Calyptus Consulting Group, Inc. (CCG) provides expertise to support a wide range of management, organization, and business improvement efforts. Our consulting services encompass all supply management best-in-class practices and approaches. Consulting activities have included strategic sourcing; planning and implementation support for key process areas; lean management and organizational assessments; systems alignment; cycle time; performance measures and indicators; leadership training; and process improvement. ?SIN 874-4 Training Services: Instructor-Led training, Web Based Training and Education Courses, Course Development and Test AdministrationCalyptus Consulting Group, Inc. is a small business qualified for Educational and Support Services, Management Development, Professional Development, and Quality Assurance Training.In addition to our government course development and test administration experience, Calyptus has developed courses and trained personnel at all levels across many industries including manufacturing, defense/aerospace, software, financial services, consumer goods, personal services, chemicals and oil industries, and health care. We specialize in the areas of purchasing and procurement and offer both off-the-shelf and customized programs. Our solutions include instructor-led training, web-based training, CD-ROMS, video conferencing and Webex.Our programs are highly interactive and hands-on. They are designed to solicit viewpoints from people in different lifestyles and stages of development. Experience has taught us that adult learners like to focus on a single-concept; integrate new ideas with current knowledge; and participate in learning-based projects. Therefore, we apply the 'learning by doing' principle, thereby improving training effectiveness. Creative and innovative approaches are used to ensure participant involvement, including?presentations, self-assessments, team/group exercises, simulations and role playing. Generally, we use multimodal training methods that incorporate LCD projection, overhead projection, flipcharts, case studies and exercises to ensure "active student participation." Participants will not only gain knowledge -- they will learn how to implement best practices immediately.We use a variety of tools and strategies for gathering data, decision-making, and managing group behavior. We focus on content, process, and results.We specialize in the design, development, and conduct of training in the following areas:? Contracting Conflict Resolution Procurement Quality Systems Team-Building Interpersonal Skills Negotiations Grant ManagementSupervisory Skills Triennial Review Process?SIN 874-6 Acquisition Management Support? We can assist you with management analysis, position classification, HR benefits, work measurement, value engineering, industrial engineering, cost analysis, procurement, and the technology aspects of the activity under study. These outsourcing studies, and the resulting cost comparison, will determine whether it is more economical to award a contract to the most advantageous proposal or to perform the work in-house.?Labor Category Descriptions? ?CategoryDescriptionPartner/Project ManagerThis individual possesses over 20 years of industry and contract area experience, holds an MBA (or equivalent), and is responsible for project management success. The staff member will develop and approve project plans, evaluate the quality or research and data analysis, develop strategies for benchmarking, and interact with the COR/COTR on contract status.Senior ConsultantThis individual possesses over 15 years of industry and contract area experience, holds an MBA (or equivalent), and is responsible for performing detailed and complex analytical work. The staff member will perform market research, interview client personnel, assess regulatory and statutory requirements, assess organizational structure, and develop acquisition plans.ConsultantThis individual possesses over 10 years of industry and contract area experience, holds at least a bachelor’s degree, and is responsible for project data creation and writing reports. This individual will evaluate client submittals such as requisitions, statements of work, performance information, and spend information. This staff member will also validate market information, create presentations, and draft training documents.SupportThis individual possesses an undergraduate degree with 3 years of administrative experience. Performing computer data entry; processes final reports and ensures final report accuracy. The staff member also will create databases and spreadsheets, schedule meetings and training events, and ensure that all checklists and templates are updated.?The Service Contract Labor Standards, formerly the Service Contract Act (SCA) is applicable to this contract and as it applies to the entire 00CORP Professional Services Schedule and all services provided.? While no specific labor categories have been identified as being subject to SCLS due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29CRF 5413.300), this contract still maintains the provisions and protections for SCLS eligible labor categories.? If and/or when the Contractor adds SCLS labor categories / employees to the contract through the modification process, the Contractor must inform the Contracting Officer and establish a SCLS matrix identifying the GSA labor category titles, the occupational code, SCLS labor category titles and applicable wage determination (WD) number.? Failure to do so may result in cancellation of the contract.? ??Pricing for Instructor-Led Training plus travel and training materials, and negotiated customization (SIN 874-4):PROGRAM LENGTHGSA AWARDED RATE One-Day$3,750Two-Day$4,661Three-Day$5,600Four-Day$8,000Five-Day$9,4087. For a course-by-course breakdown of costs, with the above discounts applied, please see below. This is representative list. Other programs may be added as they become available:Training ProgramLengthMin-Max ParticipationGSA Awarded RateInventory Management Programs:Inventory Management2 days10-25$4,661Just-In-Time (JIT) for Purchasing1 day10-25$3,750Warehousing and Materials / Inventory Management3 days10-25$5,600Contracts Programs:Contract Administration3 days10-25$5,600Contracts, Claims and Litigation2 days10-25$4,661Contract Modification Process2 days10-25$4,661Creating Performance-Based Statements of Work2 days10-25$4,661Essentials of Contracts2 days10-25$4,661Incentive Contracting2 days10-25$4,661Performance-Based Contracting2 days10-25$4,661Statements of Objectives5 days10-25$9,408Writing Effective Statements of Work and Specifications1 day10-25$3,750Strategic Sourcing Programs:Business Case Development1 day10-25$3,750Commodity Management2 days10-25$4,661Cost and Price Analysis2 days10-25$4,661E-Business1 day10-25$3,750Global Sourcing1 day10-25$3,750Market Research and Competitive Intelligence? day10-25$3,750Outsourcing for Competitive Advantage1 day10-25$3,750Performing Technical Evaluations1 day10-25$3,750Price Analysis and Negotiation Strategies2 days10-25$4,661Six Sigma Sourcing1 or 2 days10-25$3,750 or $4,661Strategic Sourcing Process: 9-Step Tools1 or 2 days10-25$3,750 or $4,661Supplier Evaluation and Selection2 days10-25$4,661Supplier Identification1 day10-25$3,750Supply Chain Management2 days10-25$4,661Supply Management Implementation1 day10-25$3,750Total Cost Management2 days10-25$4,661Negotiations Programs:Basic Negotiations1 day10-25$3,750Intermediate Negotiations1 day10-25$3,750Advanced Negotiations2 days10-25$4,661Supplier Development and Quality Programs:Involving Suppliers in Quality and Cost Objectives1 day10-25$3,750Managing Supplier Performance1 day10-25$3,750Supplier Assessment1 day10-25$3,750Supplier Development1 ? days10-25$4,661Supplier Diversity1 day10-25$3,750Supplier Implementation1 day10-25$3,750Project Management Programs:Engineering Financial Practices1 day10-25$3,750Essentials of Project Management Workshop3 days10-25$5,600Subcontract Administration / Management3 days10-25$5,600Trade-Off Analysis and Comparison of Alternatives1 day10-25$3,750 Domestic and International Law Programs:Advanced Procurement Law1 day10-25$3,750Legal Aspects of Purchasing1 day10-25$3,750Purchasing Law1 day10-25$3,750Productivity Courses:Business Communications and Process Review1 day10-25$3,750Cycle Time Improvement2 days10-25$4,661Effective Team Leadership1 day10-25$3,750Value Analysis1 day10-25$3,750Purchasing Programs:Advanced Cost and Price Analysis1 day10-25$3,750Applying Benchmarking Principles to Purchasing1 day10-25$3,750Continuous Cost Management 1 day10-25$3,750Continuous Improvement in Purchasing2 days 10-25$4,661Customer Needs Assessment and Relationship Management1 day10-25$3,750Demand Management1 day10-25$3,750Environmental Purchasing? day10-25$3,750Financial Analysis2 days10-25$4,661Fundamentals of Purchasing2 days10-25$4,661Managing Vendor Performance with KPIs and Balanced Scorecards1 day10-25$3,750Improving Communication in Procurement1 day10-25$3,750New Product Purchasing1 day10-25$3,750Procurement Team Training1 day10-25$3,750Purchasing Assessment Seminar1 day10-25$3,750Supplier Innovation1 day10-25$3,750World-Class Procurement2 days10-25$4,661Written Communications in Purchasing1 day10-25$3,750Federal Procurement Programs:**Contract Administration / Contracting Officer Technical Representative (COTR) Program4 days10-25$8,000Federal Appropriations1 day10-25$3,750Fundamentals of Overhead1 day$3,750Independent Government Cost Estimating2 days$4,661Managing Contracts with the Government2 days$4,661Marketing to the Federal Government1 day$3,750Price Analysis and Negotiation Strategies2 days$4,661General Management Programs:Budgeting 2 days$4,661Communication and Interpersonal Skills2 days$4,661Conflict Management1 day$3,750Corporate Management Systems2 days$4,661Creating Value for the Organization1 day$3,750Customer Service Skills2 days10-25$4,661Train-the-Trainer2 days10-25$4,661Training ProgramLengthCourse DescriptionINVENTORY MANAGEMENT PROGRAMS:Inventory Management2 daysIn this 2‐day program, inventory management strategies will be considered, given the complex nature of supply chain. Different methodologies in working with suppliers will be addressed. ABC analysis, consignment inventory, use of independent warehouses, and the use of MRP systems for future requirements will be evaluated. Participants will develop individual plans to reduce inventory in their divisions.As a result of attending this course, participants will:Gain knowledge and understanding in the following areas:he value and liability of inventoryInventory management techniquesHow to develop an inventory management plan that meets company goalsDevelop and demonstrate skills or behaviors in the following areas:Assessing the need for and the consequences of inventory positioningNegotiating the specific requirements for JIT and Kanban‐based inventory programsMaking total cost decisions when managing inventory issuesJust‐In‐Time (JIT) for Purchasing1 dayWhile companies attempt to improve their cycle times, quality, cost performance, and supply chain, many are embracing the Just‐In‐Time (JIT) purchasing method to accomplish improvements in these key areas. JIT is not about suppliers holding inventory or only Kanban, it is the embodiment of the philosophy of reducing non‐value activities. A complex area, JIT involves the assessment of complex computer systems, the order release process, total costs, and establishing real, close working relationships with suppliers and sub‐suppliers. A self‐test will be administered which measures their division's performance in establishing or implementing JIT.The objectives of this 1‐day program are to:Learn the application of JIT to PurchasingUnderstand how to work with suppliers to implement JIT solutionsDevelop internal processes to interact with supplier JIT programsWarehousing and Materials / Inventory Management3 daysThe base objective of this module is to learn the physical operation of the warehouse including procedures and processes. Specifically, the following objectives are:To maximize space utilization and productivity with consideration to customer service, safety, and inventory control.Review of materials handling and storage equipment with consideration to size, weight, quantity, fragility, and hazardous characteristics of products to be handled and stored.To properly handle all transactions in a safe and orderly fashion.To properly document all inventory transactions in a timely and accurate fashion and in compliance with all requirements.To review methods and techniques to streamline flow.CONTRACTS PROGRAMS:Contract Administration3 daysAs a result of attending this 3‐day program, participants will be able to prepare a delivery order; write a Contract Administration Plan; execute roles and responsibilities as the Contracting Officer’s representative; effectively manage contractor’s performance; review and approve appropriate contract changes; assess and approve contractor invoices; develop closeout files for task orders or contracts; and adequately complete and compile contract files. Topics include preparing a delivery order against and IDIQ contract; developing a contract administration plan; roles and responsibilities of the Contracting Officer’s representative; conducting a pre‐performance conference; managing contractor performance; managing contract changes; managing contract property; remedies accountable to the government; processing contractor invoices; contract appeals and disputes; ensuring effective contract closeout; ensuring proper contract files; and helpful hints for successful contract administration.As a result of attending this program, participants will be able to:Prepare a delivery orderWrite a Contract Administration PlanExecute roles and responsibilities as the Contracting Officer’s RepresentativeEffectively manage contractor’s performanceReview and approve appropriate contract changesAssess and approve contractor invoicesDevelop closeout files for Task Orders or ContractsAdequately complete and compile contract filesContracts, Claims and Litigation2 daysAs a result of attending this program participants will be able to:Develop a project plan to manage vendor projectsFollow a six step project management processManage vendor contracts more effectivelyIdentify and manage project schedules and risksImplement the goals of a contract or SOW and ensure effective corrective actionUnderstanding contract terms and conditionsContract Modification Process2 daysThe purpose of this 2‐day course is to define an effective contract change order and modification process for construction and services. Checklists and documentation requirement are provided to comply with FTA Circular 4220.1F.As a result of attending this course, participants will:To define the requirements for the contract modification process pursuant to FTA Circular 4220.1F and the Master AgreementTo describe the role and responsibilities required to ensure an effective modification processTo indicate the methods to analyze and evaluate types of contract changesTo provide tools for the analysis and documentation of modificationsCreating Performance‐Based Statements of Work2 daysThis 2‐day course focuses on how to create service type Statements of Work, Service Level Agreements (SLAs) and performance metrics. Participants will learn how to outline the SOW and will write key components of the SOW during the program.As a result of taking this training, participants will be able to:Plan for upcoming performance‐based contractingOvercome service contract performance problemsDraft and complete PBC Statements of WorkFacilitate the creation of key PBC SOW measurementsEffectively measure contractor performance under performance based service contractsEssentials of Contracts2 daysThis 2‐day course provides the working supply management professional with an overview of legal principles and contract management. The UCC will be highlighted along with various alternatives in contract language.As a result of participating in this seminar, participants will:Be able to accurately document the results of their agreements with their suppliersLearn the key aspects of the Uniform Commercial Code and critical terms of the buyer‐supplier relationshipUnderstand the different types of purchase agreements used by The company and the roles and responsibilities of the buyer, legal staff, and purchasing management in developing and approving the terms agreed uponBe able to create and revise the most regularly used purchase termsIncentive Contracting2 daysThis 2‐day program provides an orientation to incentive contracting; describes the structure and aspects of incentive type contracts; indicates how to evaluate incentive contract costs and performance elements; specifies the regulatory baseline; and defines the overall process of managing an incentive contract. Topics covered include choosing the right type of contract; regulatory basics; cost plus incentive fee contracts; constructing share ratios; fixed price incentive contracts; cost‐plus‐award‐fee and fixed‐price‐award‐fee contracts; award term incentive contracts; and administering the incentive contracting process.The objectives of this course are to:Provide an orientation to incentive contracting;Describe the structure and aspects of Incentive Type Contracts,Indicate how to evaluate incentive contract costs and performance elements,Specify the regulatory baselineDefine the overall process of managing an incentive contractPerformance‐Based Contracting2 daysDuring this 2‐day program participants will understand the concept and use of Performance‐Based Contracting (PBC). Participants will learn to plan for and develop PBC statements of work, and design measurement criteria for work performed under such contracts. Contractor selection, performance incentives, outputs and outcomes and best practices will also be covered.As a result of attending this course, participants will:Understand the concept and use of Performance‐Based Contracting (PBC)Enhance participants’ capability to develop PBC statements of workDesign measurement criteria for work performed under such contractsKnow when to use PBC as a procurement toolStatements of Objectives5 daysThis 5‐day program describes how to write Performance Based Contracting and Statement of Objectives under Government Acquisitions.As a result of attending this course, participants will:Provide an overview of how the Statement of Objectives (SOO) fits within the context of a Statement of WorkDefine the critical elements of the SOOIndicate how each element of the SOO is properly developedIntroduce best practice for SOOs for use and evaluation by participantsDevelop core competency of writing and reviewing Statements of ObjectivesWriting Effective Statements of Work and Specifications1 dayThe 1‐day course will define when specifications and statements of work should be utilized. It will describe the formats to be used and the process through which these documents are produced. Specific examples of poor and excellent documents will be examined. Using generally recognized standards, the subject of how to develop a description of the product or service will be covered.As a result of attending this course, participants will:Understand the importance of well‐written contract specifications and statements if workLearn the secrets of writing clear and complete specifications and statements of workUnderstand how the construction of the statement of work affects contract complianceHave a guideline for avoiding common pitfalls in specifications and statements if workSTRATEGIC SOURCING PROGRAMS:Business Case Development1 dayThis 1‐day program provides guidance on how to build and sell a business case to peers, management, and third parties.As a result of attending this course, participants will:Identify and communicate performance issues to key stakeholdersUse business case compilation as an audit for project assumptions, data, and conclusionObtain conceptual buy‐in and support from the organizationCalculate and prioritize project costs and benefitsFulfill information needs to obtain project approvalCommodity Management2 daysThis 2‐day program covers the ABCs of commodity management: its structure, the roles and responsibilities of the function, the key interfaces, and the organizational implications. The need to evaluate new suppliers and technology will be covered. The establishment of long‐term contracts will be emphasized and explained. The requirements for supplier reviews will be specified and the key measures and initiatives will be highlighted.As a result of attending this course, participants will:Describe the commodity strategy processDefine the steps required to develop a world‐class commodity strategyAdequately define the strategy so that follow‐up sourcing projects can be specifiedShow how the Commodity Management and Strategic Developmentprocesses relate to sourcing activitiesCost and Price Analysis2 daysThis 2‐day, hands‐on program will define the concepts of price analysis, cost analysis, and best value. Specific techniques will be considered in the analysis of direct labor, materials, overhead, G&A costs, profit and profit margins. Learning curves and the sources of data to accomplish these types of analyses will be demonstrated. The importance of documenting the completed analyses and the formats for conducting this work will be emphasized.As a result of participating in this seminar, participants will:To set forth the reasons to accomplish effective cost and price analysis;To train participants in recognizing, evaluating, and negotiating elements of suppliers’ costs and prices,To provide information on how to further investigate price trends and the impact of industry/market developments.To allow participants the opportunity to apply knowledge through a series of company‐specific cases and exercises.To describe and apply total cost methodologiesE‐Business1 dayThis program focuses on the e‐business landscape and the use of reverse auctions for procurement and supply management staff. Current trends, concepts, and applications are provided to participants. The outcome will be more informed decision‐making in this area.As a result of attending this course, participants will:Understand the basic concepts of E‐BusinessKnow how to assess different E‐Business offeringsBe able to apply E‐Business initiatives to improve supply chain managementUnderstand how to prepare an E‐Business strategyGlobal Sourcing1 dayThe 1‐day course completely describes the aspects of purchasing internationally. Differences between domestic sourcing will be analyzed. The major steps and risks will be identified and the process to arrive at a reasonable sourcing strategy will be developed. Supplier management techniques will be covered as will the development of the proper organization and competencies to source effectively.As a result of taking this course, participants will:Gain an overview of global sourcing issuesUnderstand the requirements for effective global sourcingBe able to identify tradeoffs and decisions to be madeBe able to determine how to administer the international contractMarket Research and Competitive Intelligence? dayIn this half‐day course the participants will learn effective methods for gathering market data and analyzing information about vendors in order to create winning business strategies.As a result of attending this course, participants will:Understand the role of market research in businessLearn ways to gather competitive intelligence, ethically and legallyLearn to analyze and evaluate information gathered from public and internal sourcesApply the information to the decision making process in procurementOutsourcing for Competitive Advantage1 dayIn this one‐day course the participants will learn to differentiate between various outsourcing models, recognize outsourcing opportunities, and effectively manage outsourcing implementation to generate competitive advantage.As a result of attending this course, participants will:Understand outsourcing in terms of choices, objectives, and challengesLearn to identify product and service candidates for outsourcing (e.g., differentiate between important functions and strategic core competencies)Understand unique requirements of outsourcing in vendor selection processLearn to manage internal change and vendor performance issuesApply the information to the outsourcing decision making processPerforming Technical Evaluations1 dayThis 1‐day course, which can be presented to both purchasing and user communities, will focus on the process that should be employed in evaluating supplier proposals. The development of effective evaluation criteria will be discussed, and various types of procedures will be considered. Specific examples of poorly conducted and documented evaluations will be covered.As a result of participating in this seminar, participants we will:Provide the basis for the selection of the best technical proposals;Indicate shortfalls of unsuccessful proposals;Establish starting point for negotiations based upon proposed labor, material, and other costs.Price Analysis and Negotiation Strategies2 daysThis 2 – day program provides direction on the requirements for price analysis/evaluation, and for best value acquisition. It establishes methods of price analysis and documentation requirements; defines circumstances for negotiations and creates documentation requirements; and helps to ensure that staff are following the requirements of the FAR and its published operating procedures. Topics include best value acquisition; developing the procurement for best value; requirements for price analysis; adequate price competition; evaluating price proposals; components of price analysis; choosing the right task order contract type; and negotiations.As a result of attending this course, participants will:Provide direction on the requirements for price analysis / evaluation and for best value acquisitionEstablish methods of price analysis and documentation requirementsDefine circumstances for negotiations and create documentation requirementsEnsure that staff are following the requirements of the FAR and its published operating proceduresSix Sigma Sourcing1 or 2 daysAs a result of attending this four hour course the participants will:Understand the steps of Six SigmaLearn how to apply Six Sigma concepts to the sourcing processDevelop ways to integrate DMAIC tools to vendor managementApply the Six Sigma methods to various types of projectsStrategic Sourcing Process: 9‐Step Tools1 or 2 daysThis 2‐day program provides an overview of managing a sourcing project. A nine‐step process will be covered in details to guide your organization in gaining strategic supply management and sourcing strategies.As a result of attending this course, participants will:Provide information on how to manage a sourcing projectExplain the tie between the commodity strategy and supply management activitiesProvide an overall perspective of your Supply Management objectivesApply the 9‐step process to specific your sourcing projectsSupplier Evaluation and Selection2 daysThis 1 ? workshop addresses the process of setting effective evaluation criteria to select the best suppliers and the methods of selecting suppliers using a cross‐functional approach.As a result of participating in this seminar, participants will:Evaluate the total costs of the technologies/products proposed by suppliersUnderstand world‐class manufacturing and service capabilitiesEvaluate supplier assessment results and perform a risk assessmentPerform a complex cost/price analysisMake a team‐based supplier selection decision based on bona‐fide evaluation criteriaParticipate and manage a team‐based supplier evaluation and selection processSupplier Identification1 dayIn this 1‐day program participants will learn to determine when supplier identification activities are required, define customer requirements and be able to take advantage of supplier capabilities to achieve the organization’s objectives. They will also gain an understanding of research methods and learn various sources to use to find and evaluate potential suppliers. Participants will learn to develop criteria to evaluate potential suppliers to be included on solicitation short list. Lastly, participants will learn to work in a team environment to establish the best suppliers for consideration.As a result of participating in this seminar, participants will be able to:Determine when supplier identification activities are requiredDefine customer requirements and be able to take advantage of supplier capabilities to achieve objectivesUnderstand research methods and learn various sources to use to find and evaluate potential suppliers that satisfy company’s needsDevelop criteria to evaluate potential suppliers to be included on solicitation short listWork in a team environment to establish the best suppliers for considerationSupply Chain Management2 daysIn this 2‐day program, participants will review their individual supply chains and identify the costs, lead‐times, and risks associated with them. Demand management, managing suppliers, the transformation and distribution processes and costs will also be assessed. Action plans will be developed to improve the efficiency and effectiveness of each supply chain.As a result of attending this program, participants will be able to:Understand the structure and costs of specific supply chains,Be able to anticipate and establish programs/projects to counteract future problem/issues in specific supply chains,More effectively deal with demand and schedule fluctuations,Develop action plans to restructure supply chains to lower overall costs and to improve market responsiveness.Supply Management Implementation1 dayTo provide understanding of supply chain theory and the impact on business results and customer expectationsLearning ObjectivesKnowledge about supply chain diagnosis and evaluationLearning of best practices of supply chain managementUnderstanding of how to better manage the supply chain inputs, outputs, and measuresBehavioral ObjectivesParticipants will gain skills that will enable them to:Assess the cross‐functional and cross‐organizational aspects of supply chainAble to discern the cause and effect of supply chain behaviorThink and make decisions based on supply chain implicationsTotal Cost Management2 daysThis 2 ‐day program provides the essential aspects of managing the total cost of purchases. Background information for the total cost management initiative, tools to apply, and examples of results are provided.As a result of attending this course, participants will:Conduct price, cost, margin, target cost, and should cost analysesAnalyze learning curve and experience curve factorsConsider various cost considerations for New Product IntroductionsReduce total cost of ownershipUse templates to make business decisions based on Total CostUse Value Analysis and its benefitsParticipants will gain skills that will enable them to:Make total cost business decisionsMeasure suppliers on a total cost basisDevelop cost reduction strategiesUnderstand product life cycle costsUnderstand their role and impact on company profitabilityNEGOTIATIONS PROGRAMS:Basic Negotiations1 dayThis 1‐day program provides the basic approaches to negotiations by buyers and sellers of goods and services. We will cover proven negotiation processes and techniques to ensure that the organization and its suppliers reach mutually acceptable terms. A six‐step negotiation process will be described. The value of negotiation planning and preparation will be covered, and participants will plan for both one‐on‐one and team negotiations. Feedback on negotiating styles and tactics will also be provided.As a result of attending this course, participants will:Learn elements of effective planning in negotiationsUnderstand the strategic and tactical roles and responsibilities of negotiatorsGain knowledge of various tools and techniques to be employed in negotiationsUnderstand the critical components of the negotiations processExamine cross functional and cross cultural aspects of negotiationsLearn and apply cost/price analysis techniquesAvoid the key pitfalls people face in buyer‐seller relationshipsIntermediate Negotiations1 dayThis 1‐day program focuses on providing participants with a formal structure for completing the negotiation process. Negotiating techniques such as planning, choosing styles, deciding tactics, and using agendas and other control mechanisms will be covered.As a result of attending this course, participants will:Provide a better understanding of negotiation processEnsure knowledge of negotiating tactics and stylesApply knowledge of negotiation process to internal and external negotiationsDevelop basic negotiating skills in one‐on‐one and team negotiations; andApply the negotiation process to the company environmentAdvanced Negotiations2 daysThe purpose of this 2‐day program is to enable increased productivity and effectiveness of procurement professionals through the sharing of best practice procurement methodologies, processes and tools, to create a stronger procurement community and network, and to provide consistent tools and processes for increased synergy of procurement efforts.As a result of participating in this seminar, participants will be able to:Recalibrate on the key elements of the negotiation processUnderstand proven tactics and techniques and tactics used to achieve negotiating successAssess negotiations skills and develop plans for improvementLearn how to deal with objections made by the other party(ies)SUPPLIER DEVELOPMENT AND QUALITY PROGRAMS:Involving Suppliers in Quality and Cost Objectives1 dayIn this 1‐day program, participants will learn how to involve suppliers in continuously monitoring and evaluating cost performance. Using concepts such as value analysis, best value, make vs. buy, out sourcing, and lead‐time reduction, participants will learn how to develop plans to measure, evaluate, and improve cost management on the commodities they purchase. This program will highlight a process improvement model that can be used to improve purchasing processes and supplier quality. Specific examples of early supplier involvement will be demonstrated in typical purchasing situations. Participants will be able to develop individualized plans to improve results.As a result of attending this program, participants will:Learn how to involve suppliers in continuously monitoring and evaluating cost performanceLearn how to develop plans to measure, evaluate, and improve cost management on the commodities they purchase using concepts such as value analysis, best value, make vs. buy, outsourcing and lead time reductionLearn how to improve purchasing processes and supplier quality using a process improvement modelBe able to develop individualized plans to improve purchasing resultsManaging Supplier Performance1 dayThis 1‐day program addresses how a company manages performance of external providers of goods and services. Participants will learn how to establish and communicate a company's principal requirements (quality, responsiveness, dependability, cost of ownership, technology and environmental impact), and determine whether or not the requirements are being met. We will also discuss how a company assures that materials, components, and services furnished by suppliers and other business units meet the company's performance requirements. As a result of attending this course, participants will understand how supplier performance management is built around longer‐term partnering relationships, particularly with key suppliers. Participants will learn how to establish the expected performance criteria and measures used to assess performance, with suppliers as well as internal providers of goods, materials and service. Participants will have an opportunity to apply learning by establishing corrective actions to improve supplier relationships and performance.As a result of attending this course, participants will:Address how a company manages performance of eternal providers of goods and servicesUnderstand how supplier performance management is built around longer‐term partnering relationships, particularly with key suppliersLearn how to establish and communicate a company’s principal requirements (quality, responsiveness, dependability, cost of ownership, technology and environmental impact) with its key suppliersLearn how a company assures that materials, components, and services furnished by suppliers and other business units meet the company’s performance requirementsEstablish the expected performance criteria and the measures used to assess performance, with suppliers as well as internal providers of goods, materials and servicesDetermine whether or not a company’s requirements are being met, and how performance information is fed back to suppliersImprove your company’s supplier management program, including a supplier’s abilities to meet requirements, your company’s own supplier management processes, and reduce the cost of verification of supplier performanceEstablish ways that suppliers can participate in meeting the strategic objectives of the company, i.e. provide unique design, integration, and marketing capabilities through customer‐supplier teamsDescribe the actions and plans to improve supplier relationships and performanceSupplier Assessment1 dayThis 1‐day program will help participants understand the key aspects of supplier capability. They will learn how to participate in or lead a supplier audit. Once developed, they will be able to apply the organization's assessment tool, and provide adequate feedback to suppliers on capability and areas for improvement.As a result of attending this course, participants will:Understand the key aspects of supplier capabilityParticipate in or lead a supplier auditApply the assessment tool, once developedProvide adequate feedback to suppliers on capability and areas for improvementSupplier Development1 ? daysThis 1 ? ‐day workshop provides direction on world‐class ways of working with suppliers to improve supply chain performance in all areas that will benefit the cross‐functional interests of the organization. Resources, setting goals, performance review methods, and communication issues are covered.As a result of attending this course, participants will be able to:Manage the performance of external suppliers to meet corporate objectivesBuild long‐term relationships with key suppliersAssess supplier’s changing needs and capabilitiesCreate continuous improvement plans for supplier developmentWork with suppliers to improve supply chain efficiencySupplier Diversity1 dayThe 1‐day Supplier Diversity workshop describes how to develop a supplier diversity program, and how to integrate diverse suppliers into the organization's work. Examples of best practices will be provided for analysis. Participants will learn how to establish goals and action plans for supplier diversity programs.As a result of this training, participants will be able to:Understand why Supplier Diversity is importantDefine Supplier Diversity program goals and expectationsArticulate how to integrate supplier diversity into strategic sourcing processWork through the analysis for a specific commodity to determine:A realistic supplier diversity goal for the commodityWhere and how to position minority/women owned businesses in the supply chainIdentify available corporate resourcesSupplier Implementation1 dayThis 1 ‐ day program will provide details how to implement new supplier contracts, creating communication plans, and ensuring supplier and user commitment.As a result of attending this course, participants will be able to:Plan and execute transition of products to a newly selected supplierLead and manage change required when implementing new parts or suppliersDeploy a set of tools to facilitate faster, more effective transition of productsDevelop a focused action plan for use by the transition team inimplementing the new supplier relationshipPROJECT MANAGEMENT PROGRAMS:Engineering Financial Practices1 dayThe 1‐day program focuses on financial decision making in engineering. Participants will learn how to make choices among a multitude of potentially rewarding projects, considering risks, return, and customer satisfaction.As a result of attending this course, participants will:Learn the financial impact of engineering decisionsDefine and apply the financial terms in evaluating optionsUnderstand various engineering financial modelsLearn how to plan for uncertainty and risksDefine real options analysis and its applicability to engineering projectsEssentials of Project Management Workshop3 daysThe purpose of this workshop is to provide knowledge and skills in the steps of the project management process. Each step of the process is covered in detail, and participants are asked to use current or future projects as classroom applications.As a result of attending this course, participants will:Follow a definitive and logical project management process;Organize for and manage a Project Management Team;Write definitive work scope for services;Lead project teams through project definition through project evaluation and analysis;Develop and communicate status reports to all interested parties and;Develop, manage, and problem‐solve project schedule and cost problems.Subcontract Administration / Management3 daysThis 3‐day program discusses the essential aspects of subcontract administration and supplier management. Participants will learn to identify risks and work with suppliers to reduce and retire project risks, be able to better manage the change order process, and understand and apply various techniques to track and manage supplier cost, quality, and schedule performance. We will describe the steps in the effective management of subcontracts, from generating the statement of work to managing subcontractor performance. Subcontracts are large dollar value procurements that are related to Government Prime Contracts. Outsourcing, and System Contracting efforts. The aspects of make versus buy, roles and responsibilities, total costs, supply chain management, and process improvement will be covered. Participants will be able to develop a step‐by‐ step plan for managing large scale subcontracts within their organization.As a result of attending this course, participants will:Learn the essential aspects of subcontract administration and supplier managementBe able to identify risks and work with suppliers to reduce and retire project risksBetter manage the change order processUnderstand and apply various techniques to track and manage supplier cost, quality, and schedule performanceTrade‐Off Analysis and Comparison of Alternatives1 dayAs a result of attending this 1‐day program, participants will be able to understand various methods to evaluate options or solutions from contractors; use tools such as Quality Function Deployment, trade‐off analysis, economic analysis and decision matrices to evaluate proposals; employ the methods an tools for future solicitations; and apply methods in a simulated environment and case studies. Topics include use of trade‐offs in proposal evaluation; decision models for trade‐off analysis; economic analysis technique; quality function deployment; using evaluation criteria to develop trade‐off analysis process; and functional maps and mapping.As a result of attending this course, participants will:Understand various methods to evaluate options or solutions from contractorsUse tools such as Quality Function Deployment, trade‐off analysis, economic analysis and decision matrices to evaluate proposalsEmploy the methods and tools for future solicitationsApply methods in a simulated environment and case studiesDOMESTIC AND INTERNATIONAL LAW PROGRAMS:Advanced Procurement Law1 dayThis 1‐day program focuses on legal rights, liabilities and responsibilities. As a result of attending this program, participants will understand the key aspects of the Uniform Commercial Code, and other laws and regulations governing purchases. This course will enable participants to evaluate the standard terms and conditions of contracts and purchase orders; identify the critical aspects that ensure validity, completeness and legal sufficiency; identify actions that should be taken in order to protect the interests of the company in the event a supplier encounters financial and performance difficulties; and assess proposals and counter‐proposals from suppliers on company terms and conditions.As a result of attending this seminar, participants will be able to:Be aware of their legal rights, liabilities and responsibilities.Understand the key aspects of the Uniform Commercial Code, as well as indicate the other various laws and regulations governing purchases.Evaluate the standard terms and conditions of contracts and purchase orders, to identify the critical aspects that ensure validity, completeness, and legal sufficiency.Identify actions that should be taken in order to protect the interests of the company in the event a supplier encounters financial and performance difficulties.Assess proposals and counter‐proposals from suppliers on terms andconditionsLegal Aspects of Purchasing1 dayThis 1‐day program will cover the gamut of legal aspects of purchasing faced by the buying community. The Uniform Commercial Code, and the differences between buying products and services will be highlighted. The principles of agency, contracts, authority, warranties, inspection and acceptance, termination, applicable laws, remedies, claims, and offer and acceptance willbe covered.Purchasing Law1 dayThis 1‐day program will teach participants processes and techniques to ensure that their company and its suppliers reach mutually acceptable terms. They will learn to understand the aspects and application of the UCC to organization purchases; and the legal responsibilities of the organization and its suppliers. The dynamics of contract administration and the legal aspects of problems encountered will be covered. They will leave with an understanding of the legal implications of actions taken by the organization and its suppliers; and when to involve legal counsel, and the options available for dispute resolution.As a result of attending this course, participants will:Understand the aspects and application of the UCC to purchases;Learn the legal responsibilities of company and its suppliers;Understand the legal implications of actions or non‐action taken by company and suppliers;Learn the dynamics of contract administration and legal aspects of problems encountered; andUnderstand when to involve legal counsel and the options available for dispute resolution.PRODUCTIVITY COURSES:Business Communications and Process Review3 dayThis 3‐day course combines the concepts of communicating effectively in business and process management. The participants will learn how to write more effective communications on process improvement projects, audits, and other internal studies.As a result of attending this course, participants will:Communicate data effectively in a qualitative and quantitative mannerPresent information to a wide variety of audiencesWrite summaries of analysis and appropriate conclusionsManage the process improvement cycleDevelop improvement plans for organizational successCycle Time Improvement2 daysIn this 2‐day workshop, we will discuss the methods used to evaluate cycle time; and the impact of the supply chain on cycle time. Participants will learn to assess the quality and performance of cycle time and develop strategies for cycle time improvement. Topics include the elements of cycle time and why cycle time improvement is important to the organization; how to specify the elements of total cycle time; concepts of cycle time reduction and working with suppliers; best practices for cycle time reduction and inventory management; developing projects for cycle time reduction and quality management; creating efficient supply chains and action plans.As a result of attending this course, participants will be able to:Understand the methods used to evaluate cycle timeDetermine impact of the supply chain on cycle timeAssess the quality and performance of cycle timeDevelop strategies for cycle time improvementEffective Team Leadership1 dayThis 1‐day program will focus on how to establish and manage acquisition teams and commodity management teams. Participants will learn how to set‐ up, manage, and participate in teams. Team governance and outcomes will be covered.As a result of attending this course, participants will:Build an effective teamManage a commodity team's effortsEstablish achievable team goalsDevelop communication and implementation plansValue Analysis1 dayThis 1‐day program provides an overview of the opportunities found when using value analysis techniques. These opportunities pertain to both products and services and require cross‐functional company involvement and supplier cooperation. The techniques can also be applied to improve supply chain processes and internal processes. Participants will use a proven tool and apply the tool to a case study provided by CCG and then to their own commodities.As a result of attending this course, participants will:To describe the use of value analysis in streamlining supply chain operations and reducing costsTo train participants in the fundamentals of value analysis and value managementTo provide an overview of the steps of the value analysis processTo allow participants an opportunity to develop plans on applying the tool to their respective commodity categoriesPURCHASING PROGRAMS:Advanced Cost and Price Analysis1 dayThis 1/2‐day program provides coverage of advanced CAPA topics such as total cost, total cost of ownership, target costs, fully loaded labor rates, and profit analysis.As a result of attending this course, participants will:Understand the elements of Cost and Price AnalysisLearn to apply CAPA techniques to both products and servicesBetter understand when to apply the various potential techniques in more complex procurementsGrasp the impact of target costs, cost curves, and other leading edge conceptsDevelop a plan to implement CAPA in their activitiesApplying Benchmarking Principles to Purchasing1 dayThis 1‐day course applies the process of benchmarking to purchasing. It includes purchasing‐oriented case studies and exercises. This program will trace the process of benchmarking using a purchasing example, and includes a section on purchasing data research and analysis. A major portion of the program is devoted to creation and implementation of a supply management strategy.As a result of attending this course, participants will:Learn the basic steps in the benchmarking processUnderstand how to apply the process to PurchasingBe able to employ benchmarking in their normal course of workApply the benchmarking process to commodities purchased by their companyDevelop a plan for personal use of benchmarkingContinuous Cost Management1 dayIn this 1‐day program, participants will learn how to continuously monitor and evaluate cost performance. Using concepts such as value analysis, best value, make vs. buy, out sourcing, and lead‐time reduction, participants will learn how to develop plans to measure, evaluate, and improve cost management on the commodities they purchase.As a result of attending this course, participants will:Increase awareness of costsLearn various methods of cost management and controlApply relevant methods to your own businessDevelop plans to manage supply chain costs for your commodities andcompanyContinuous Improvement in Purchasing2 daysThis 2 ‐day program will focus on a 7‐Step continuous process improvement model that can be used to improve purchasing processes and supplier relationships. Participants will learn to create process flowcharts and develop implementation plans to improve results. As a result of attending this course participants will be able to assist their company in creating world‐class processes. Specific examples of various tools will be demonstrated in well‐ known purchasing situations. Reengineering high‐performance teams will be discussed. The continuous improvement philosophy will be applied to suppliers and sub‐suppliers.As a result of attending this course, participants will:Analyze processes and the time it takes to accomplish the workSelect a process and identify waste and non‐value‐added tasksFlowchart processes and identify key decision pointsPrepare worksheets that lists process steps; records time it takes to complete each step; and identifies time wastersIdentify activities for improvement and implement changesCustomer Needs Assessment and Relationship Management1 dayThis one‐day course covers the basics of customer service and the key aspects of having a customer service orientation. Customer service is defined, roles are established, and important ways to monitoring service levels are covered. The effective use of time and conflict management techniques will be analyzed and role‐plays applying the concepts will be introduced.As a result of attending this course, participants will:Better manage customer expectations with a focus on first understanding customer needsImprove time management by building prioritization and consolidation skillsEnhance interpersonal communication, learning to avoid common barriers and improve active listening skillsResolve conflicts more effectively through recognition of potential conflict situationsMore effectively implement customer service improvements in a team environmentDemand Management1 dayThis 1‐day program covers the concept of demand management and how to reduce costs by controlling usage and demand.As a result of attending this course, participants will:Distinguish between price and non‐price cost reductionDevelop plans to reduce usage of goods and services in your Business GroupReduce the company’s costs through product and service differentiationImprove internal processes and procurement procedures to streamline and consolidate costsEnvironmental Purchasing? dayThis ? ‐day program provides information on key concepts and initiatives for environmental or green purchasing. Specific benchmarks will be discussed and applied.As a result of attending this course, participants will:To describe how environmental issues can affect procurement and how changes in procurement decisions can help affect productionExplain how to incorporate environmental principles in your procurement activitiesProvide critical questions to consider when evaluating suppliers, goods, and servicesDefine a framework for addressing environmental issues in procurementFinancial Analysis2 daysThe 1‐day program focuses on financial decision making in engineering. Participants will learn how to make choices among a multitude of potentially rewarding projects, considering risks, return, and customer satisfaction.As a result of taking this course, participants will gain an understanding of:To set forth the reasons to accomplish effective cost and price analysis.To train participants in recognizing, evaluating, and negotiating elements of suppliers’ costs and prices.To provide information on how to further investigate price trends and the impact of industry/market developments.To allow participants the opportunity to apply knowledge through aseries of your organization’s‐specific cases and exercises.Fundamentals of Purchasing2 daysThis two‐day program introduces participants to the purchasing process and the role of the buyer in the organization. The course discusses the business and ethical sides of the procurement function and reviews the principles that define professionalism in purchasing. Attendees will be guided through key supply management activities such as sourcing, quote solicitation, supplier selection, supplier management and negotiation. The course also covers the legal aspects of purchasing and contracts that every buyer must understand to properly represent their organization. This course is for newly appointed buyers or purchasing agents who need to understand the fundamentals. It is also helpful to personnel in other functions who interact with purchasing or assume some purchasing duties as part of their job, such as design teams, facility managers, line of business managers, or small business owners.As a result of attending this course, participants will:Understand the roles and responsibilities of a corporate buyer or purchasing agentLearn the legal and ethical principles governing the purchasing functionUnderstand the basic purchasing process from supplier identification to acceptance of goodsBe able to conduct negotiations with suppliersComprehend the techniques of effective supplier managementManaging Vendor Performance with KPIs and Balanced Scorecards1 dayThis 1‐day program describes how to develop KPIs and applicable scorecards. The supplier review cycle will be described, along with how to ensure which targets provide incentives to suppliers.As a result of participating in this seminar, participants will be able to:Manage vendor performance to meet company objectivesStrengthen relationships with key vendorsDevelop KPIs to measure indirect commodities and servicesWrite effective KPIs for vendor performanceGather data for KPI scoringEvaluate vendor continuous improvement plansWork with vendors to improve performanceImproving Communication in Procurement1 dayThis 1‐day program provides the necessary skills and knowledge for supply management staff to improve written communications. Examples from standard supply management communications are provided and evaluated.As a result of attending this course, participants will be able to:Organize more effectively for written communicationsReceive feedback on their communications skills and develop an improvement action planDevelop more succinct and accurate written communications and reduceambiguityNew Product Purchasing1 dayBuying new products is substantially different from buying purchase parts. In this 1‐day course, participants will be trained in how to support the engineering and manufacturing functions. The program will define the key roles and responsibilities of the New Product buyer and will demonstrate the work of the buyer in light of the new product introduction cycle.As a result of attending this course, participants will:Have an overview of the New Product Development ProcessEvaluate ways for purchasing and suppliers to become involved in new product introductionIdentify and analyze the key decisions that need to be made regarding process and the product design and launchDiscuss and evaluate the tradeoffs in managing the development processProcurement Team Training1 dayIn this 1‐day program, participants will learn how teams are managed in Subcontracting and Purchasing. Team skills, team planning, and team conflict management are covered from a supply chain perspective.As a result of attending this course, participants will:Participants will understand how effective team work will help achieve strategic acquisition objectivesParticipants will learn roles and responsibilities of team membersParticipants will assess their own team and conflict management stylesParticipants will develop plans to improve team participation and managementPurchasing Assessment Seminar1 dayThis program focuses on the way buyers manage their purchases. You will use your own policies and procedures to receive what will amount to a purchasing assessment and improvement study. You will walk away with an action plan containing both short and long‐term activities for improvement. A self‐ assessment tool will be administered.As a result of attending this course, participants will learn to:Fully assess their purchasing process, documentation, and performanceIdentify gaps in performanceDevelop action plans for improvementParticipants will review:Their own Policies and ProceduresAnswers to Questions about Certified Purchasing PracticesAnswers to ISO‐based Purchasing Audit QuestionnaireParticipants will develop:List of areas that you do wellList of areas that need improvementAn action plan for improvementWorld‐Class Procurement2 daysThis 2‐day program will focus on creating effective cross‐functional procurement teams within your organization. Topics covered include benchmarking against most successful companies; leveraging the organization’s purchasing power using effective purchasing strategies; improving performance to reduce costs; strategic development; improving supplier relationships; negotiating with suppliers; value analysis; establishing best practices; and implementation. To ensure learning and enhance participation, interactive exercises on procurement strategy will be integrated.Written Communications in Purchasing1 dayThis 1‐day program will focus on improving written communication skills. The principles behind clear and dynamic writing will be covered. Participants will learn how to organize writing projects; assess the audience for communications; apply various tools for writing projects; and evaluate written materials to improve results. Exercises, together with a self‐ assessment tool, will be used to provide feedback to participants on their communication skills. Specific communications in industry, government and non‐profit sectors will be highlighted and used as examples.As a result of attending this course, participants will be able to:Organize more effectively for written communicationsReceive feedback on their communications skills and develop an improvement action planDevelop more succinct and accurate written communications and reduce ambiguityFEDERAL PROCUREMENT PROGRAMS:**Contract Administration / Contracting Officer Technical Representative (COTR) Program4 daysDuring this 3‐day program participants will gain an understanding of the government acquisition process, and an awareness of the customer organization and the roles and responsibilities for managing the acquisition process. Topics covered include current factors influencing the acquisition process; the federal acquisition environment; government acquisition; contracting methods; elements of a government solicitation and contract; setting evaluation criteria and performing technical evaluations; managing the schedule; key contract terms and conditions; contract interpretation; inspection and acceptance; reporting/ statusing; delays in supplier performance; contract changes; managing changes and claims; pricing adjustments; and bankruptcy.As a result of attending this course, participants will:Understand the government acquisition processGain an awareness of the customer organization and the roles and responsibilities for managing the acquisition processDiscuss current factors influencing the acquisition processFederal Appropriations1 dayThis 1‐day program provides participants with an understanding of the federal appropriations process. Key elements of appropriations law and the impact of appropriations law on contracting offices will be discussed. The budget, authorization, and appropriations processes will be covered, as well as availability of appropriations, obligations, and how appropriations affect contracting.As a result of taking this course, participants will gain an understanding of:the federal appropriations’ processthe key elements of appropriations lawthe impact of appropriations law on contracting officesFundamentals of Overhead2 dayIn this 2‐day program, participants will learn the types of overhead, regulatory requirements for managing overhead, roles and responsibilities, ways to calculate overhead and methodologies for effectively managing overhead. We will cover what overhead is and why it is important; types of indirect rates; selected elements of costs; establishing indirect cost rates; performing an analysis of indirect cost and indirect rates; applicability of cost accounting standards to indirect costs; and managing indirect costs. Participants will apply learning through a self‐assessment questionnaire and receive feedback.As a result of attending this course, participants will:Describe types of overheadIndicate regulatory requirements for managing overheadDefine roles and responsibilitiesEstablish ways to calculate overheadProscribe methodologies for effectively managing overheadIndependent Government Cost Estimating2 daysThis 2‐day program provides the knowledge and skills for creating a detailed and fully compliant IGCE.As a result of attending this course, participants will:Be able to list the elements of an Independent Government Cost Estimating (IGCE)Be able to create a comprehensive IGCE and to constructively review all cost componentsHave skills to estimate prospective product and service costs, as well aschanges on Government contractsManaging Contracts with the Government2 daysThe purpose of this 2‐day program is to provide information about how companies align resources and manage projects after obtaining a government contract. As a result of attending this program, participants will be able to describe how organizations develop and manage project plans; understand the power of aligning resources to projects; understand the elements of an effective project plan; be able to discuss status of contactor's project/program plans. Areas to be covered include transitioning from the marketing phase; project or program management; assigning resources and budgets; developing a contract control or implementation plan; performance measures; managing progress and communications; problem resolution; and making changes and completing the envisioned work.As a result of attending this course, participants will be able to:Describe how organizations develop and manage project plansUnderstand the power of assigning resources to projectsKnow the elements of an effective project planBe able to discuss status of contractor’s project/program plansMarketing to the Federal Government1 dayThis 1‐day program focuses on how companies organize for marketing and sales; how sales opportunities are evaluated; and the various bidding and proposal strategies. Areas covered include defining the market, product or service; the marketing plan; marketing to the government and developing the marketing plan for a specific government opportunity; keys to effective government marketing; optimizing financial performance; elements of a successful proposal; pricing methods; costs under government contracts; and post proposal submission. Participants will have an opportunity to assess how they develop their costs and proposals.As a result of attending this course, participants will:Learn how companies organize for marketing and sales;Understand how sales opportunities are evaluated, andBe able to discern how various contractor bidding and proposal strategies, including cost proposals are developedPrice Analysis and Negotiation Strategies2 daysThis 2 – day program provides direction on the requirements for price analysis/evaluation, and for best value acquisition. It establishes methods of price analysis and documentation requirements; defines circumstances for negotiations and creates documentation requirements; and helps to ensure that staff are following the requirements of the FAR and its published operating procedures. Topics include best value acquisition; developing the procurement for best value; requirements for price analysis; adequate price competition; evaluating price proposals; components of price analysis; choosing the right task order contract type; and negotiations.As a result of attending this course, participants will:Provide direction on the requirements for price analysis / evaluation and for best value acquisitionEstablish methods of price analysis and documentation requirementsDefine circumstances for negotiations and create documentation requirementsEnsure that staff are following the requirements of the FAR and its published operating proceduresGENERAL MANAGEMENT PROGRAMS:Budgeting2 daysThis 2‐day elementary course will cover the key areas of developing a budget and evaluating variances. Participants will learn to fulfill the key budget management and administrative tasks necessary for an effective budget process. Topics include understanding the purpose value of establishing budgets; types of budgeting; roles and responsibilities in the budget process; budget planning and development; importance of evaluating budgets; understanding variances and completing a variance analysis; and developing a zero‐based budget. Participants will have an opportunity to apply learning.As a result of attending this course, participants will:Gain skills to develop and evaluate budgets;Be able to define tasks required to monitor and administer budgets;Ensure that staff can provide accurate and complete information; andImprove the way budgets are developed and munication and Interpersonal Skills2 daysThis 2‐day Communication and Interpersonal skills is highly interactive and participants will learn to improve their communication skills and change behaviors to create a people‐oriented environment. The need to be receptive to new ideas and selling ideas to others will be highlighted. Participants will learn how to motivate others and build a successful team; give and receive constructive criticism and use positive reinforcement. Learning how to recognize conflicts and conflict resolution styles will also be covered.Participants in the Communication and Interpersonal Skills Program will be able to:Learn how to manage themselves better, especially when facing work challenges which cause them stressBe more aware of the impact their behaviors and attitudes have on co‐ workersGive and receive constructive criticism and use positive reinforcementLearn how to express themselves more effectively in order to cultivateand maintain productive relationshipsConflict Management1 dayThis highly interactive 1‐day workshop focuses on improving conflict resolution skills. Participants will learn how to recognize conflict situations, and apply classic conflict‐resolution strategies. We will explore how conflicts arise and discuss ways to maximize individual differences to build collaborative teams and productive relationships. Emphasis will be placed on how to recognize the conflict styles of others, individual behaviors and conflict styles; how to work out differences without making enemies; and ways to prevent conflicts from escalating. Ways to develop a collaborative, team‐oriented, and productive workplace will be covered. Specific examples of highly effective team leaders and high performance teams will be given. To ensure active participation, students will have numerous opportunities to apply learning in simulated situations.As a result of attending this course, participants will:Learn how to identify conflict situationsUnderstand alternate ways to deal with conflictReceive feedback on styleApply learningsCorporate Management Systems2 daysThe purpose of this 2‐day program is to provide thorough coverage of how companies are structured, how they develop short and long term plans, and how they make key management decisions. Topics include the corporate planning process, developing the organization structure roles and responsibilities, financial planning, marketing and customer service, product life cycle, making investment decisions, corporate measures and metrics, andcontract management activities.Creating Value for the Organization1 dayThis program provides guidance on how Supply Management activities can ensure greater value to organizations. Strategies, staff capability, and maturity models are used to allow participants a way to craft value‐based strategies and implementation plans to increase supply management’s contribution to the bottom line.As a result of attending this course, participants will:To describe how to develop a supply management strategyTo indicate the specific ways supply management can add value to an organizationTo provide information on how to improve professionalismTo specify how to diagnose an effective sourcing strategyCustomer Service Skills2 daysThe purpose of this 2‐day program is to provide the basic tenets of customer service management. Participants will learn how to establish a service orientation and be able to develop measures to improve internal and external satisfaction.As a result of attending this course, participants will be able to:Better manage Customers Expectations – Your Organization will evaluate Customers, with a focus on understanding their needs and expectations, and how to meet these needsImprove Time Management – Participants will focus on multitasking, prioritization and consolidation techniques to allow them to keep pace with high volumes while improving the quality of their workEnhance Personal Communication – Techniques for effective communication will be examined so that participants can learn how to avoid common communication barriers and improve active listening skillsResolve Conflicts Effectively – Participants will learn to recognize and diffuse potential conflict situations. They will also receive feedback ontheir conflict resolution stylesTrain‐the‐Trainer2 daysThis 2‐day program covers trainer techniques and requirements; provides detailed notes to potential instructors on how to manage a training program; describes the management techniques for instructors to keep programs running smoothly. Topics covered include qualifications and skills for trainers; the 25 common mistakes in training; role of the trainer; teaching adults; preparing for the program; opening the program; giving presentations; flip‐ charting techniques; facilitating exercises and conducting case discussions; asking questions in training environments; transitioning from one module to another; and closing the program. Participants will have an opportunity to apply learning.As a result of attending this course, participants will:Learn trainer techniques and requirementsHave detailed notes on how to manage a training offeringAcquire management techniques to keep training programs running smoothlyEstablish a core of qualified instructors ................
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