USA USA 2021 OWNER’S HANDBOOK & WARRANTY INFORMATION - Genesis

USA

U SA

2021

OWNER¡¯S HANDBOOK &

WARRANTY INFORMATION

PUBLICATION NO. : USAGENESIS-200401

PRINTED IN KOREA

IMPORTANT:

FOR YOUR CONVENIENCE:

Retain this Owner¡¯s Handbook in your glovebox for reference relative to

Consumer and Warranty Information.

Tel.

Your Salesperson is:

Tel.

Your Service Manager is:

Tel.

Your Parts Manager is:

OWNER INFORMATION CHANGES:

* If you change your address or if you are the second or subsequent

owner of your GENESIS, please complete the Owner Information

Change Card in the front of this handbook.

SPEEDOMETER REPLACEMENT:

Speedometer replaced on

on the odometer.

Dealer Code:

Warranty Start Date:

with

(Date)

Name:

Retailer of Genesis Branded Products Signature:

miles

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OWNER INFORMATION CHANGE CARD ................................................................................................................................1

SECTION 1

OWNER INFORMATION ............................................................................................................................... 4

SECTION 2

GENESIS ROADSIDE ASSISTANCE PROGRAM ........................................................................................... 5

SECTION 3

CONSUMER INFORMATION........................................................................................................................ 8

GENESIS CONSUMER ASSISTANCE PROCESS..............................................................................................8

ALTERNATIVE DISPUTE RESOLUTION (BBB AUTO LINE).............................................................................9

SECTION 4

GENESIS WARRANTY INFORMATION ....................................................................................................... 11

ALTERNATIVE DISPUTE RESOLUTION ...................................................................................................................................... 12

BINDING ARBITRATION FOR CALIFORNIA VEHICLES ONLY ................................................................................................. 12

GENESIS SUMMARY OF WARRANTY COVERAGE ................................................................................................................... 14

* SECTION 5

GENESIS NEW VEHICLE LIMITED WARRANTY ........................................................................................... 15

* SECTION 6

GENESIS POWERTRAIN LIMITED WARRANTY (ORIGINAL OWNER)........................................................ 20

* SECTION 7

GENESIS ANTI-PERFORATION LIMITED WARRANTY .................................................................................22

* SECTION 8

EMISSION DEFECT WARRANTY - FEDERAL VEHICLE ................................................................................24

* SECTION 9

EMISSION PERFORMANCE WARRANTY - FEDERAL VEHICLE ..................................................................25

5 YEAR / 60,000 MILE EMISSION WARRANTY PARTS - FEDERAL VEHICLE............................................27

* SECTION 10 EMISSION CONTROL SYSTEMS WARRANTY - CALIFORNIA VEHICLE .....................................................32

5 YEAR / 60,000 MILE EMISSION WARRANTY PARTS - CALIFORNIA VEHICLE ......................................35

* SECTION 11 REPLACEMENT PARTS AND ACCESSORIES LIMITED WARRANTY .......................................................... 40

MAINTENANCE RECORD ...................................................................................................................................................... 43

* FOR ROADSIDE ASSISTANCE CALL 844-340-9742 (See page 5 for details)



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