HAVING TROUBLE MANAGING WITH MWEB

HAVING TROUBLE

MANAGING

YOUR EMAIL?

WITH MWEB

MAKING MANAGING

YOUR INTERNET, EASY!

STEP BY STEP GUIDE

MANAGING YOUR EMAIL ONLINE

01

CHECK HOW MUCH MAILBOX SPACE YOU'VE USED

02

HOW TO CREATE EXTRA EMAIL ADDRESSES

03

FORWARDING YOUR EMAIL

04

SET UP YOUR "OUT OF OFFICE" REPLY

05

MANAGING YOUR JUNKMAIL

06

REQUEST A REPORT ON BLOCKED EMAILS

01

CHECK HOW MUCH MAILBOX SPACE YOU'VE USED

A STEP BY STEP GUIDE TO MANAGING YOUR EMAIL ONLINE

1. To access your email management tools, you'll first need to log in to MY ACCOUNT with your MWEB username and password.

2. Click on the email button in MY ACCOUNT. 3. Go to the STATUS section of the screen at the top of the page. 4. Check the PERCENTAGE USED chart to see how much of

your mailbox has been used.

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HOW TO CREATE ADDITIONAL EMAIL ADDRESSES

A STEP BY STEP GUIDE TO MANAGING YOUR EMAIL ONLINE

Having 5 different email addresses can be handy, if for example, you're running a small business or managing a group (like your book club or Rotary) and would like to be able to choose which email address you send mail from. This tool will allow you to set up other email addresses, but with the convenience of all of these being linked to the same Inbox. Keen? Right, let's get you set up!

1. Go the EMAIL ADDRESS section of the page and click on EDIT.

2. This will bring up an option to add up to five extra email addresses.

3. Add the extra email addresses you want and then click UPDATE.

4. All emails sent to these addresses will now appear in your primary inbox.

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FORWARDING YOUR EMAIL

A STEP BY STEP GUIDE TO MANAGING YOUR EMAIL ONLINE

Setting up email forwarding allows you to automatically forward all email received in your MWEB inbox to another inbox, for example a Gmail account or your Outlook.

1. Go to EMAIL FORWARDING:

2. Click on EDIT. 3. Click on the status dropdown menu and select ENABLE.

4. Type the forwarding email address in the relevant field. 5. Tick KEEP A COPY to back-up your forwarded email in

your MWEB inbox. 6. Click UPDATE to activate the Mail Forwarding setting.

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SET UP YOUR OUT OF OFFICE

A STEP BY STEP GUIDE TO MANAGING YOUR EMAIL ONLINE 1. Scroll to the AWAY MESSAGE section of the page:

2. Click on EDIT.

3. Go to STATUS and select ENABLE from the dropdown menu. 4. Select the start and end dates for your `Out of Office' message.

5. Type the message for people to receive when they mail you whilst you are away.

6. Click UPDATE to activate you message.

7. When you want to turn off your `Out of Office', return to this section and select DISABLE from the drop down menu in the status section.

8. Click UPDATE to save this setting.

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