Sample of Letter to Customer Refund - South Dakota Public ...
Attachment 1
Sample of Letter to Customer Explaining Refund
Dear Customer:
Enclosed with this letter you will find a refund check from Minnesota Energy Resources. This refund is
due to a pipeline refund of taxes collected as well as a true up of gas costs and was approved by the
South Dakota Commission. Your refund was calculated based on your past 12©\months of natural gas
usage as a Minnesota Energy Resources customer and will differ from customer to customer. Interest
has been added to your one©\time refund.
We apologize for any inconvenience this refund may have caused you. Please feel free to contact our
24©\Hour Customer Service at 800©\889©\9508 should you have any questions.
Sincerely,
Customer Service
Minnesota Energy Resources
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