AMENDMENT 1 TO RFP NUMBER: 0A1243 - Ohio



REQUEST FOR PROPOSALS – 0A1243AMENDMENT 1 AMENDMENT 1 TO RFP NUMBER: 0A1243 The State of Ohio, through the Department of Administrative Services on behalf of the Ohio Department of Job and Family Services is releasing an amendment to:Ohio Department of Jobs and Family Services (ODJFS), Child Support Payment Central Refresh RFPThis Amendment is to correct Attachment Eight to include the Candidate Education and Training.6.8. ATTACHMENT EIGHT: PERSONNEL PROFILE SUMMARY FORMSPersonnel Profile Summary InstructionsCandidate ReferencesIn the Candidate Reference sections, the offeror must provide three references for which the proposed candidate has successfully demonstrated meeting the requirements of the RFP on Works of similar size and scope in the past five years. The name of the person to be contacted, phone number, company, address, brief description of work size and complexity, and date (month and year) of employment must be given for each reference. These references must be able to attest to the candidate’s specific qualifications.The candidate reference given must be a person within the client’s organization and not a co-worker or a contact within the Contractor’s organization. If fewer than three references are provided, the offeror must explain why. The State may disqualify the Proposal if less than three references are given.Candidate Education and TrainingIn the Candidate Education and Training section, list the education and training of the candidate and demonstrate in detail the candidate’s ability to properly execute the Contract based on the relevance of the education and training to the requirements of the RFP.Resumes may be provided; however they do not preclude the completion of the Personnel Profile Summary section of the RFP. THE CANDIDATE REFERENCES AND CANDIDATE EDUCATION AND TRAINING SECTIONS MUST BE COMPLETED FOR EACH TEAM MEMBER.GENERAL INFORMATION FormsCandidate References FormCandidate’s Name:Staff Position: Client Company Name:Client Company Address:Client Contact Name:Client Contact Title:Phone Number:Email Address:Work Name:Begin Date of Employment: < MM/YY >End Date of Employment: < MM/YY >Description of services provided that are in line with those to be provided as part of the Work:Description of how client work size and complexity are similar to the Work:*** COPY THIS FORM AS MANY TIMES AS NEEDED *** ATTACHMENT EIGHTPERSONNEL PROFILE SUMMARY FORMNote: The offeror or subcontractor may duplicate this form as necessary to demonstrate the requirement. If another reference used to meet another requirement meets this particular requirement, the same reference may be used.Candidate’s Name:CANDIDATE REQUIREMENT: The proposed Project Manager must demonstrate a minimum of 60 months of experience in operational project management including direct management and supervisory responsibility for a project team of at least 30 people.Client Name:Contact Name:(Indicate Primary or Alternate)Contact Title:Client Address:Contact Phone Number:Contact Email Address:Beginning Date of Engagement / Ending Date of Engagement:Month/Year Month/YearProvide number of team members managed by candidate:Describe services provided to client that demonstrate meeting the requirement.ATTACHMENT EIGHTPERSONNEL PROFILE SUMMARY FORMNote: The offeror or subcontractor may duplicate this form as necessary to demonstrate the requirement. If another reference used to meet another requirement meets this particular requirement, the same reference may be used.Candidate’s Name:CANDIDATE REQUIREMENT: The proposed Project Manager must demonstrate a minimum of 60 months experience on a large-scale data processing or technical project.Client Name:Contact Name:(Indicate Primary or Alternate)Contact Title:Client Address:Contact Phone Number:Contact Email Address:Beginning Date of Engagement / Ending Date of Engagement:Month/Year Month/YearDescribe services provided to client that demonstrate meeting the requirement.ATTACHMENT EIGHTPERSONNEL PROFILE SUMMARY FORMNote: The offeror or subcontractor may duplicate this form as necessary to demonstrate the requirement. If another reference used to meet another requirement meets this particular requirement, the same reference may be used.Candidate’s Name:CANDIDATE REQUIREMENT: The proposed Project Manager must demonstrate a minimum of 60 months experience with financial applications and operations.Client Name:Contact Name:(Indicate Primary or Alternate)Contact Title:Client Address:Contact Phone Number:Contact Email Address:Beginning Date of Engagement / Ending Date of Engagement:Month/Year Month/YearDescribe services provided to client that demonstrate meeting the requirement.ATTACHMENT EIGHTPERSONNEL PROFILE SUMMARY FORMNote: The offeror or subcontractor may duplicate this form as necessary to demonstrate the requirement. If another reference used to meet another requirement meets this particular requirement, the same reference may be used.Candidate’s Name:CANDIDATE REQUIREMENT: The proposed IT Manager must demonstrate a minimum of 36 months experience operating and managing a high volume, complex network environment supporting multiple users in remote locations.Client Name:Contact Name:(Indicate Primary or Alternate)Contact Title:Client Address:Contact Phone Number:Contact Email Address:Beginning Date of Engagement / Ending Date of Engagement:Month/Year Month/YearProvide the number of users in remote locations supported:Describe services provided to client that demonstrate meeting the requirement.ATTACHMENT EIGHTPERSONNEL PROFILE SUMMARY FORMNote: The offeror or subcontractor may duplicate this form as necessary to demonstrate the requirement. If another reference used to meet another requirement meets this particular requirement, the same reference may be used.Candidate’s Name:CANDIDATE REQUIREMENT: The proposed IT Manager must demonstrate a minimum of 60 months experience on a large-scale data processing or technical project.Client Name:Contact Name:(Indicate Primary or Alternate)Contact Title:Client Address:Contact Phone Number:Contact Email Address:Beginning Date of Engagement / Ending Date of Engagement:Month/Year Month/YearDescribe services provided to client that demonstrate meeting the requirement.ATTACHMENT EIGHTPERSONNEL PROFILE SUMMARY FORMNote: The offeror or subcontractor may duplicate this form as necessary to demonstrate the requirement. If another reference used to meet another requirement meets this particular requirement, the same reference may be used.Candidate’s Name:CANDIDATE REQUIREMENT: The proposed EFT/EDI Manager must demonstrate a minimum of 48 months experience with projects that required adherence to NACHA standards regarding electronic transaction processing such as EFT/EDI.Client Name:Contact Name:(Indicate Primary or Alternate)Contact Title:Client Address:Contact Phone Number:Contact Email Address:Beginning Date of Engagement / Ending Date of Engagement:Month/Year Month/YearDescribe services provided to client that demonstrate meeting the requirement.ATTACHMENT EIGHTPERSONNEL PROFILE SUMMARY FORMNote: The offeror or subcontractor may duplicate this form as necessary to demonstrate the requirement. If another reference used to meet another requirement meets this particular requirement, the same reference may be used.Candidate’s Name:CANDIDATE REQUIREMENT: The proposed EFT/EDI Manager must demonstrate a minimum of 36 months experience in providing technical assistance to electronic payment remitters.Client Name:Contact Name:(Indicate Primary or Alternate)Contact Title:Client Address:Contact Phone Number:Contact Email Address:Beginning Date of Engagement / Ending Date of Engagement:Month/Year Month/YearDescribe services provided to client that demonstrate meeting the requirement.ATTACHMENT EIGHTPERSONNEL PROFILE SUMMARY FORMNote: The offeror or subcontractor may duplicate this form as necessary to demonstrate the requirement. If another reference used to meet another requirement meets this particular requirement, the same reference may be used.Candidate’s Name:CANDIDATE REQUIREMENT: The proposed Payment Processing Manager must demonstrate a minimum of 36 months managerial or supervisory experience in a lockbox operation involving a minimum of 500,000 monthly transactions in a child support or other government lockbox operation.Client Name:Contact Name:(Indicate Primary or Alternate)Contact Title:Client Address:Contact Phone Number:Contact Email Address:Beginning Date of Engagement / Ending Date of Engagement:Month/Year Month/YearProvide the number of monthly lockbox transactions:Describe services provided to client that demonstrate meeting the requirement.ATTACHMENT EIGHTPERSONNEL PROFILE SUMMARY FORMNote: The offeror or subcontractor may duplicate this form as necessary to demonstrate the requirement. If another reference used to meet another requirement meets this particular requirement, the same reference may be used.Candidate’s Name:CANDIDATE REQUIREMENT: The proposed Payment Processing Manager must demonstrate a minimum of 48 months experience with projects that required adherence to NACHA standards regarding electronic transaction processing such as EFT/EDI.Client Name:Contact Name:(Indicate Primary or Alternate)Contact Title:Client Address:Contact Phone Number:Contact Email Address:Beginning Date of Engagement / Ending Date of Engagement:Month/Year Month/YearDescribe services provided to client that demonstrate meeting the requirement.ATTACHMENT EIGHTPERSONNEL PROFILE SUMMARY FORMNote: The offeror or subcontractor may duplicate this form as necessary to demonstrate the requirement. If another reference used to meet another requirement meets this particular requirement, the same reference may be used.Candidate’s Name:CANDIDATE REQUIREMENT: The proposed Customer Support Manager must demonstrate a minimum of 36 months managerial or supervisory experience in a call center operation that handled a minimum of 10,000 calls per month.Client Name:Contact Name:(Indicate Primary or Alternate)Contact Title:Client Address:Contact Phone Number:Contact Email Address:Beginning Date of Engagement / Ending Date of Engagement:Month/Year Month/YearProvide the number of calls per month:Describe services provided to client that demonstrate meeting the requirement.ATTACHMENT EIGHTPERSONNEL PROFILE SUMMARY FORMNote: The offeror or subcontractor may duplicate this form as necessary to demonstrate the requirement. If another reference used to meet another requirement meets this particular requirement, the same reference may be used.Candidate’s Name:CANDIDATE REQUIREMENT: The proposed Project Manager, Payment Processing Manager, or Customer Support Manager must demonstrate a minimum of 60 months experience managing direct cash and accounts for an entity with transactions similar in size and scope to this project.Client Name:Contact Name:(Indicate Primary or Alternate)Contact Title:Client Address:Contact Phone Number:Contact Email Address:Beginning Date of Engagement / Ending Date of Engagement:Month/Year Month/YearDescribe services provided to client that demonstrate meeting the requirement.ATTACHMENT EIGHTPERSONNEL PROFILE SUMMARY FORMNote: The offeror or subcontractor may duplicate this form as necessary to demonstrate the requirement. If another reference used to meet another requirement meets this particular requirement, the same reference may be used.Candidate’s Name:CANDIDATE REQUIREMENT: The proposed Project Manager, Payment Processing Manager, or Customer Support Manager must demonstrate a minimum of 36 months managerial or supervisory experience in commercial banking account services.Client Name:Contact Name:(Indicate Primary or Alternate)Contact Title:Client Address:Contact Phone Number:Contact Email Address:Beginning Date of Engagement / Ending Date of Engagement:Month/Year Month/YearDescribe services provided to client that demonstrate meeting the requirement.ATTACHMENT EIGHTPERSONNEL PROFILE SUMMARY FORMNote: The offeror or subcontractor may duplicate this form as necessary to demonstrate the requirement. If another reference used to meet another requirement meets this particular requirement, the same reference may be used.Candidate’s Name:CANDIDATE REQUIREMENT: The proposed Project Manager, Payment Processing Manager, or Customer Support Manager must demonstrate a minimum of 12 months experience providing fiscal agent services for child support enforcement collections and disbursement.Client Name:Contact Name:(Indicate Primary or Alternate)Contact Title:Client Address:Contact Phone Number:Contact Email Address:Beginning Date of Engagement / Ending Date of Engagement:Month/Year Month/YearDescribe services provided to client that demonstrate meeting the requirement.ATTACHMENT EIGHTPERSONNEL PROFILE SUMMARY FORMCandidate Education and Training List the education and training of the candidate. Demonstrate in detail the candidate’s ability to properly execute the Contract based on the relevance of the education and training to the requirements of the RFP.Candidate’s Name:Staff Position:Education and TrainingMonths/YearsDegree/Major and Year EarnedCollege:Technical School:Technical and Professional Certifications:Other Technical and Professional Training:*** COPY THIS FORM AS MANY TIMES AS NEEDED *** ................
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