Shoreline Community College



Shoreline Community College

Distance Learning Plan: 1999 –2002

Mission

The mission of the Distance Learning Services is to maximize educational and training opportunities for all time, distance, work or home-bound students by providing a comprehensive selection of college credit classes and other educational programming via television and Internet delivery systems.

Program Goals

1999:

100 annualized FTE generated

10 different telecourses offered

10 locally generated online courses offered

WAOL curriculum offered and supported

Hybrid classes defined, identified and promoted as part of DL curriculum

3 ITV classes offered

All support services available online or by telephone

Establish delivery standards for all DL courses, e.g., email, bulletin boards, etc.

2000:

150 annualized FTE generated

13 different telecourses offered

15 locally generated online courses offered

WAOL curriculum offered and supported

5 ITV classes offered

Establish evening helpline

All support services available online and by telephone

2001:

225 annualized FTE generated

17 different telecourses offered

20 locally generated online courses offered

1 certificate program offered online

WAOL curriculum offered and supported

7 ITV classes offered

Establish weekend helpline

Administration

1999:

Recommend a Distance Learning department and define support parameters

Establish role of Instructional Divisions in curriculum/instructor selection and development and support levels necessary for student success

Identify/appoint administrator and manager

Identify/define/assign current staff resources

Provide faculty/staff development plan related to distance learning

Add one FTE support staff for DL (80% Technical/Design, 20% administrative support

With Curriculum Committee, set standards for distance learning courses and curricula

Establish collaborative program with the Puget Sound Center for Teaching, Learning & Technology

2000:

Establish policies and procedures manual for department

Establish worker re-training and business contract courses with Continuing Education and other instructional divisions

Add .5 FTE for technical/design assistance

Provide a minimum of 200 hours of training opportunities for faculty/staff related to distance learning

Integrate grant application and implementation into budget process for DL

2001:

Add .66 FTE in support staff for DL

Integrate SCC distance learning opportunities into state/regional consortia

Budget

1999:

38. Establish a plan that provides a combination of self-support/state support reflecting actual FTE generated

39. Establish part-time hourly budget for support of course development

40. Work with Puget Sound Center for Teaching, Learning and Technology to develop a plan for grants and contracts utilizing distance learning modalities

2000:

41. Set grants and contracts as a percentage of total budget over next two years

42. Develop stand alone budget for training supported by grants and contracts

2001:

43. Establish internal review/audit process for reporting to ISC and establish a small oversight committee to accomplish this

44. Set clear goals related to ratio of self-support and state funds

Student Support

1999:

45. Provide consistent policies/procedures related to DL pre-requisites, admissions tests, media fees, contact hours, etc.

46. Streamline course open and closing procedures so that students know their enrollment status in real time

47. Establish written procedures/policies for advising of students

2000:

48. Work with Divisions and Curriculum Committee on setting course loads

49. Provide full WEB online registration excluding payment methods

50. Develop understandable fee structure for various programs/courses

2001:

51. Review software standards with state/regional providers

52. Develop a technical support hotline that provides coverage during evening and weekend hours

Professional Development

1999:

53. Provide internal, on-going training to faculty and staff in the development of distance learning classes, addressing both pedagogical and technology issues

54. Provide training staff developing student services pertaining to the distance learning program

55. Identify opportunities for seminars, conferences and outside training for faculty and support staff

56. Establish a campus -wide listserv for on-going discussion of distance learning issues

2000:

57. Continue training, both on and off campus, for emerging technology and innovations which have developed since 1999, especially in the areas of multi-media

58. Establish a campus-wide SIG (special interest group) and encourage faculty and staff participation

59. Encourage faculty and staff membership in local, state-wide and national associations for distance learning

2001:

60. Expand campus-wide training opportunities for emerging technologies and innovations associated with distance learning

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