Greyhound Lines, Inc. PACKAGE EXPRESS TARIFF AND SALES …

Greyhound Lines, Inc. PACKAGE EXPRESS TARIFF

AND SALES MANUAL

Created and maintained by Revenue Development Department

email: Raelonda.Howard@

GREYHOUND LINES, INC.

PACKAGE EXPRESS TARIFF AND SALES MANUAL

EXPRESS RULES, REGULATIONS, RATES, AND CHARGES

Table of Contents

Page

Instructions and contacts...............................................................................................................................................................1.5

Carriers -- Local and Interline ........................................................................................................................................................1.6

Carriers -- Interline only....................................................................................................................................................1.6 and 1.7

Determination of Applicable Express Rate Zones..........................................................................................................................1.8

Packing, Marking, Labeling, and Conditions of Acceptance...........................................................................................................1.8

Dimensional Weight Surcharge .....................................................................................................................................................1.9

Determination of Charges for Shipments Weighing in Excess of One Hundred Pounds................................................................1.9

Types of Service Defined

GPX Direct Express ...............................................................................................................................................................1.9

Priority Express ......................................................................................................................................................................1.9

Standard Express...................................................................................................................................................................1.9

Lot Shipments .............................................................................................................................................................................1.10

Size, Weight, Value Limitations ...................................................................................................................................................1.10

Personal Goods Shipments.........................................................................................................................................................1.11

Excess Value Charges ................................................................................................................................................................1.11

Excess, Overweight, Oversize Baggage in Express Service. ......................................................................................................1.11

Prepaid or Collect Shipments ......................................................................................................................................................1.12

Collect Shipment Charge.............................................................................................................................................................1.12

Pick-Up and Delivery Service ......................................................................................................................................................1.12

Notice of Arrival ...........................................................................................................................................................................1.12

Receiving and Forwarding Shipments .........................................................................................................................................1.12

Refused or Unclaimed Shipments ...............................................................................................................................................1.13

Proof of Delivery..........................................................................................................................................................................1.13

Storage Charges .........................................................................................................................................................................1.14

C.O.D. Shipments........................................................................................................................................................................1.14

C.O.D. Shipments -- Rules and Regulations.........................................................................................................................1.15

C.O.D. Express Shipments Valued Over $500.....................................................................................................................1.15

C.O.D. Charges....................................................................................................................................................................1.15

Collection, Form of Payment and Remittance of C.O.D. Amounts ........................................................................................1.16

Reforwarding of C.O.D. Express Shipments.........................................................................................................................1.16

Disposition of Refused or Unclaimed C.O.D. Express Shipments ........................................................................................1.16

Refund of Shipping Charges........................................................................................................................................................1.17

Liability ........................................................................................................................................................................................1.18

Claims ..........................................................................................................................................................................1.18 and 1.19

Claims required to be filed in writing.....................................................................................................................................1.18

Minimum filing requirement ..................................................................................................................................................1.19

Time limits for filing claims....................................................................................................................................................1.19

Documents not constituting claims .......................................................................................................................................1.19

Claims for uncertain amounts...............................................................................................................................................1.19

Other claims..................................................................................................................................................................................1.19

Delayed express...................................................................................................................................................................1.19

Quarantine ................................................................................................................................................................................... 1.20

Acceptance of Electronics and Electronic Media .........................................................................................................................1.20

Articles Prohibited or Subject to Special Conditions of Acceptance.............................................................................................1.21

General Restrictions ....................................................................................................................................................................1.21

Explosives and Other Hazardous (Dangerous) Materials - Prohibited .........................................................................................1.21

Other Prohibited Articles..............................................................................................................................................................1.21

Exceptions ............................................................................................................................................................................ 1.22

Articles Prohibited Except Under Special Conditions of Acceptance .......................................................................... 1.22 thru 1.25

Revised: January 8, 2020 2018 2, 2018 191820182018

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GREYHOUND LINES, INC.

PACKAGE EXPRESS TARIFF AND SALES MANUAL

EXPRESS RULES, REGULATIONS, RATES, AND CHARGES

Table of Contents (continued)

Page

Explosives and Other Hazardous (Dangerous) Materials ............................................................................................................1.26

Definitions ............................................................................................................................................................................1.26

Labels ..................................................................................................................................................................................1.26

Sample Hazardous Materials Labels ................................................................................................................... 1.27 thru 1.32

Section 2 Alabama Zip Code Rate Zones (Alabama locations only).................................................................................2al.1 thru 2al.12 Arizona Zip Code Rate Zones (Arizona locations only).....................................................................................2az.1 thru 2az.5 Arkansas Zip Code Rate Zones (Arkansas locations only) .............................................................................. 2ar.1 thru 2ar.10 California Zip Code Rate Zones (California locations only)............................................................................. 2ca.1 thru 2ca.17 Colorado Zip Code Rate Zones (Colorado locations only).............................................................................. 2co.1 thru 2co.10 Connecticut Zip Code Rate Zones (Connecticut locations only) ........................................................................ .2ct.1 thru 2ct.6 Delaware Zip Code Rate Zones (Delaware locations only)............................................................................2de.1thru 2de.3 District of Columbia Zip Code Rate Zones (District of Columbia locations only)...............................................2dc.1 thru 2dc.3 Florida Zip Code Rate Zones (Florida locations only) .........................................................................................2fl.1 thru 2fl.12 Georgia Zip Code Rate Zones (Georgia locations only) ................................................................................ 2ga.1 thru 2ga.12 Idaho Zip Code Rate Zones (Idaho locations only) .............................................................................................2id.1 thru 2id.5 Illinois Zip Code Rate Zones (Illinois locations only) ........................................................................................... 2il.1 thru 2il.16 Indiana Zip Code Rate Zones (Indiana locations only) .....................................................................................2in.1 thru 2in.13 Iowa Zip Code Rate Zones (Iowa locations only)..............................................................................................2ia.1 thru 2ia.26 Kansas Zip Code Rate Zones (Kansas locations only) ................................................................................... 2ks.1 thru 2ks.11 Kentucky Zip Code Rate Zones (Kentucky locations only) ............................................................................. 2ky.1 thru 2ky.26 Louisiana Zip Code Rate Zones (Louisiana locations only) ................................................................................2la.1 thru 2la.8 Maine Zip Code Rate Zones (Maine locations only) ...................................................................................... 2me.1 thru 2me.7 Maryland Zip Code Rate Zones (Maryland locations only) ............................................................................ 2md.1 thru 2md.8 Massachusetts Zip Code Rate Zones (Massachusetts locations only) ........................................................ 2ma.1 thru 2ma.10 Michigan Zip Code Rate Zones (Michigan locations only) ..............................................................................2mi.1 thru 2mi.11 Minnesota Zip Code Rate Zones (Minnesota locations only)......................................................................... 2mn.1 thru 2mn.9 Mississippi Zip Code Rate Zones (Mississippi locations only) ........................................................................2ms.1 thru 2ms.7 Missouri Zip Code Rate Zones (Missouri locations only) ............................................................................. 2mo.1 thru 2mo.19 Montana Zip Code Rate Zones (Montana locations only) ................................................................................ 2mt.1 thru 2mt.6 Nebraska Zip Code Rate Zones (Nebraska locations only) ............................................................................. 2ne.1 thru 2ne.8 Nevada Express Zip Code Rate Zones (Nevada locations only) .....................................................................2nv.1 thru 2nv.5 New Hampshire Express Zip Code Rate Zones (New Hampshire locations only) ........................................... 2nh.1 thru 2nh.6 New Jersey Express Zip Code Rate Zones (New Jersey locations only)..........................................................2nj.1 thru 2nj.12 New Mexico Express Zip Code Rate Zones (New Mexico locations only) ..................................................... 2nm.1 thru 2nm.7 New York Express Zip Code Rate Zones (New York locations only) ..............................................................2ny.1 thru 2ny.26 North Carolina Express Zip Code Rate Zones (North Carolina locations only)...............................................2nc.1 thru 2nc.13 North Dakota Express Zip Code Rate Zones (North Dakota locations only).................................................... 2nd.1 thru 2nd.6 Ohio Express Zip Code Rate Zones (Ohio locations only)............................................................................. 2oh.1 thru 2oh.20 Oklahoma Express Zip Code Rate Zones (Ohio locations only) .....................................................................2ok.1 thru 2ok.10 Oregon Express Zip Code Rate Zones (Oklahoma locations only).................................................................... 2or.1 thru 2or.6 Pennsylvania Express Zip Code Rate Zones (Oregon locations only)........................................................... 2pa.1 thru 2pa.27 Rhode Island Express Zip Code Rate Zones (Rhode Island locations only)........................................................ 2ri.1 thru 2ri.3 South Carolina Express Zip Code Rate Zones (South Carolina locations only)................................................ 2sc.1 thru 2sc.6 South Dakota Express Zip Code Rate Zones (South Dakota locations only)....................................................2sd.1 thru 2sd.5 Tennessee Express Zip Code Rate Zones (Tennessee locations only)........................................................... 2tn.1 thru 2tn.13 Texas Express Zip Code Rate Zones (Texas locations only) ...........................................................................2tx.1 thru 2tx.26

Revised: January 8, 2020 2018 2, 2018 191820182018

Page 1.3

GREYHOUND LINES, INC.

PACKAGE EXPRESS TARIFF AND SALES MANUAL

Table of Contents (continued)

Page

Section 2 (continued)

Utah Express Zip Code Rate Zones (Utah locations only)................................................................................. 2ut.1 thru 2ut.5

Vermont Express Zip Code Rate Zones (Vermont locations only)......................................................................2vt.1 thru 2vt.6

Virginia Express Zip Code Rate Zones (Virginia locations only) .....................................................................2va.1 thru 2va.16

Washington Express Zip Code Rate Zones (Washington locations only) ....................................................... 2wa.1 thru 2wa.8

West Virginia Express Zip Code Rate Zones (West Virginia locations only)..................................................2wv.1 thru 2wv.19

Wisconsin Express Zip Code Rate Zones (Wisconsin locations only) .............................................................2wi.1 thru 2wi.13

Wyoming Express Zip Code Rate Zones (Wyoming locations only) ................................................................2wy.1 thru 2wy.7

Section 3 Express Rate Tables................................................................................................................................................ 3.1 thru 3.6

Revised: January 8, 2020 2018 2, 2018 191820182018

Page 1.4

GREYHOUND LINES, INC.

PACKAGE EXPRESS TARIFF AND SALES MANUAL

INSTRUCTIONS AND CONTACTS

The Intercity Bus Directory, issued by National Bus Traffic Association, Inc., contains the industry rules and regulations which govern passenger travel and baggage and express service. The following general rules and regulations have been extracted from the Directory and included here.

This manual is essentially the same as that available on the World Wide Web (internet) at and on Greyhound's intranet at . This manual was created and is produced by Mary Lehto in the Revenue Support Department. Revisions will be issued on an as needed basis. The main section of the Package Express Tariff and Sales Manual can be downloaded from either of the aforementioned websites.

Print copies of this manual may be requested by one of the following methods ? Send email to Raelonda.Howard@ and indicate for which state you are requesting it. ? If you wish an electronic copy you may request it from Raelonda.Howard@. All electronic copies will require

Adobe Acrobat Reader to view and print. This software is free and can be downloaded . ? If you do not have access to email or to the internet, request copy from your Area Manager.

Changes or revisions must be requested through the Package Express Department by contacting one of the following individuals by phone or email.

? Chuck Sweet

(214) 849-8640

Chuck.Sweet@

For other issues contact one of the following individuals. ? Raelonda Howard, Tariff Coordinator

(214) 849-8293 Raelonda.Howard@ ? Tim Therrian, Director Revenue Support and Schedule Planning

(214) 849-7377 Tim.Therrian@

Revised: January 8, 2020 2018 2, 2018 191820182018

Page 1.5

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