9 WORK GROUPS AND TEAMS
A. Norms of Behavior. The standards a work group uses to evaluate the behavior its members are referred to as . norms of behavior. Group members must understand both the stated and implied norms of the group(s) to which they belong. B. Group Cohesion. Group cohesion . is defined as the "interpersonal glue" that makes members of a group stick ... ................
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