Guide to Shadowing New Tellers - CUNA

If teller will be ordering, show how to use Harland Clarke website. Vault: When to buy and sell to/from the vault. How to complete a vault slip. How to run a vault transaction. Who the vault holder(s) are. Security around the vault. Day gate closed. Items locked up (gift cards, keys, HELOC checks, tickets, stamps) Dual control for certain ... ................
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