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Information Systems 2 CreditsBU.350.620.XX [NOTE: Each section must have a separate syllabus.][Day & Time / ex: Monday, 6pm-9pm][Start & End Date / ex: 3/24/15-5/12/15][Semester / ex: Fall 2016][Location / ex: Washington, DC]Instructor[Full Name]Contact Information[Phone Number, (###) ###-####][Email Address]Office Hours[Day(s)/Times]Required Texts & Learning MaterialsThere is no required textbook, but there are book chapters, cases, and articles. You will need to obtain a Harvard Business School Publishing coursepack (for the cases) and will be provided information on how to order it.Additional cases and readings may be added in various section offerings of the course.Book Chapters (will be available on the course Blackboard site under eReserve): Shapiro C. & Varian, H. (1999). Information Rules: A Strategic Guide to the Network Economy. Chapter 1: The Information Economy. Harvard Business Press: Boston.Weill, P. & Ross, J. (2009). IT Savvy: What Top Executives Must Know to Go from Pain to Gain. Chapter 1: Transforming IT from Strategic Liability to Strategic Asset. Chapter 2: Defining Your Operating Model: Making IT a Strategic Asset. Harvard Business Press: Boston.Cases (obtained by purchasing a Harvard Business School Publishing coursepack):Airbnb(A): Designing an online digital marketplace (2012), 912019-PDF-ENGAppirio: New venture on a cloud (2012). Babson College Case, BAB694.Cirque du Soleil: Information technology at Cirque du Soleil: Looking back, moving forward (2012), HEC Montreal Case Centre, HEC039.Other Readings:Required readings also include articles that are listed below according to class session. All required readings are available on the course Blackboard site under eReserve or Course Documents. Course DescriptionThis course addresses how markets, market mechanisms, and channels of product and service delivery are impacted and often transformed by information and communication technologies. Students will learn how technology, brought together with people and processes into systems, contributes to leveraging the creation of business value. The course considers different elements of the information architecture of the corporation and its impact on the nature of the work and the structure of the corporation.Prerequisite(s) NoneCourse OverviewAdvances in information and communication technologies (ICT) have had far-reaching impact on individuals, organizations, and markets. This course will address these impacts. We will examine how organizations have leveraged ICT for their success, both in providing strategic competitive advantage and also transforming enterprise architectures. To address the challenge of keeping pace with the relentless progress in ICT, we will emphasize foundational models and frameworks that can serve as valuable reference points in interpreting the evolving landscape of technologies. Information systems diagrams provide a particularly useful structure to link a company’s ICT-delivered products and services with the information infrastructure that makes them possible. We will then see applications of these models as we analyze technologies and how they are used by a wide range of organizations.Learning ObjectivesBy the end of this course, students will be able to: Prepare assessments of information technologies for their potential effects on organizationsDevelop recommendations for an organization to use ICT as a strategic assetAnalyze and interpret ICT architecture diagrams as depictions of organizational infrastructure and functionalityDevelop an approach for an organization to benefit from big data, analytics, mobile technologies, social media, and cloud computing Work effectively in a team environment to apply ICT models and frameworks to organizations and industriesTo view the complete list of Carey Business School’s general learning goals and objectives, visit the Teaching & Learning@Carey website. Attendance Attendance and participation are part of your course grade. You are expected to attend all scheduled class sessions. If you need to miss a class, please let the instructor know as soon as possible. You are responsible for all information covered in class, both substantive and administrative, for example, by obtaining that information from a classmate. Classes will include opportunities for you to participate in discussions and for your teams to work together. Failure to attend class will result in an inability to achieve the objectives of the course. Absences may result in loss of points for class participation. Full attendance and active participation are required for you to succeed in this course.Assignments & RubricsSubmit assignments and presentations in MS-Office format (Word or PowerPoint), unless otherwise approved in advance (in writing). Assignments will be posted on the ‘Assignments’ section of our Blackboard site. Submit each assignment via Blackboard by the starting time of the class when it is due using the following identifying file-naming convention: lastname-assignment, where assignment is Blog #1, etc. AssignmentCourse Learning Objective(s)WeightClass Participation1-510%Individual Assignments, Technology Blogs, & Case Analyses1-430%Individual Exams1-430%Team Project & Presentation1-530%Total100%Class Participation (Rubric: Class Participation)This course will be delivered with in-class sessions, supplemented by the Internet technology provided by Blackboard. While a portion of the course will involve classroom lecture, the class is run in an interactive style, with classroom discussion on course material, cases, and current events related to the subject. Specific textbook and outside readings will provide the foundation for discussions. Consequently, extensive class participation is required. Individual Assignments, Technology Blogs, & Case Analyses Individual assignments will provide opportunities for you to demonstrate an understanding of the course material and apply it to new situations. Assignments may include answering specific questions, case analyses, article critiques, research reports, etc. (Rubric: Written Reports)For technology blogs, you will identify leading-edge technologies and blog about them. Your blog will identify a technologies and analyze their potential impacts – for example, on society, on organizations, or on an industry vertical such as healthcare delivery, financial services, etc. (Rubric: Assessment of Blogs)Case analyses will provide opportunities to apply course learning to the circumstances of a case study and make recommendations. (Rubric: Case Study)(Note: One of the case analyses is an accreditation assignment for AACSB Assurance of Learning, therefore, no changes should be made without permission. Assessment descriptions and rubrics are included in the instructor notes, which is available by email to carey.syllabus@jhu.edu.) Individual Exams (Rubric: Written Reports)These will provide opportunities for you to demonstrate an understanding of the course material by applying what you have learned to questions raised in the examinations.(Note: Selected questions in these exams are used for AACSB Assurance of Learning, therefore, no changes should be made without permission. Assessment descriptions and rubrics are included in the instructor notes, which is available by email to carey.syllabus@jhu.edu.) Team Project & Presentation (Rubrics: Written Reports and Oral Presentations)You will work in teams on identifying a business/industry issue: an opportunity, challenge, practice, process, or problem that can be reformulated, redesigned, or improved using advances in ICT and drawing upon the technological and business frameworks and concepts learned in this course. More guidance and details of the assignment will be provided in class. Your team may also be given other assignments on which to develop solutions and submit them as a team.GradingThe grade of A is reserved for those who demonstrate extraordinarily excellent performance. The grade of A- is awarded only for excellent performance. The grade for good performance in this course is a B+/B. The grades of D+, D, and D- are not awarded at the graduate level. Please refer to the Carey Business School’s Student Handbook for grade appeal information. Course OutlineSession 1: Information, IT, and the Network EconomyWith all of the advances in IT (or the more globally accepted ICT, information and communications technology), there remain principles of economics and markets that not only aren’t going away but are highly relevant and need to be re-examined in light of our modern business environment. We want to understand the relationships and dynamics of information and IT in the networked markets of today. Readings: Shapiro C. & Varian, H. (1999). Information Rules: A Strategic Guide to the Network Economy. Chapter 1: The Information Economy. Harvard Business Press: Boston.Davenport, T. & Snabe, J. (2011, Spring). How fast and flexible do you want your information, really? MIT Sloan Management Review 52:3: 57-62.Session 2: Models and Frameworks of Information SystemsThe session explores information systems and technologies – and their many roles in organizations. We place an emphasis on frameworks that have staying power for depicting and tracking IT trends, technological maturity, and IT markets. Readings: McAfee, A. (2006, November). Mastering the three worlds of information technology. Harvard Business Review, 1-10.Weill, P. & Ross, J. (2009). IT Savvy: What Top Executives Must Know to Go from Pain to Gain. Chapter 1: Transforming IT from Strategic Liability to Strategic Asset. Harvard Business Press: Boston.Session 3: IT as a Strategic Asset for an OrganizationWe will study the paths of IT-savvy firms that have turned ICT from a liability and often out-of-control cost center into a strategic asset that provides competitive advantage. Readings: McAfee, A. & Brynjolfsson, E. (2008, July-August). Investing in the IT that makes a competitive difference. Harvard Business Review, 99-107.Weill, P. & Ross, J. (2009). IT Savvy: What Top Executives Must Know to Go from Pain to Gain. Chapter 2: Defining Your Operating Model: Making IT a Strategic Asset. Harvard Business Press: Boston.Session 4: Social Technologies in your Digital Business ModelExam #1.With social media so much a part of our everyday personal lives, why hasn’t it had a corresponding impact when it is brought inside an organization? The session addresses how firms optimize their digital business model, including their use of social technologies. Readings: Huy, Q. & Shipilov, A. (2012, Fall). The key to social media success within organizations. MIT Sloan Management Review 54:1: 73-81.Weill, P., & Woerner, S. (2015, Summer). Thriving in an increasingly digital ecosystem. MIT Sloan Management Review 56:4: 27-34.Session 5: Big Data, Analytics, and Cloud StrategyThis session will investigate the state of big data, analytics, and cloud computing: why they are more than IT issues and need to be at the forefront of your company’s strategy.Readings: Iansiti, M., & Lakhani, K. (2014, November). Digital ubiquity. Harvard Business Review, 90-99.Iyer, B. & Henderson, J. (2010). Preparing for the future: Understanding the seven capabilities of cloud computing. MIS Quarterly Executive 9:2: 117-131.McAfee, A. & Brynjolfsson, E. (2012, October). Big data: The management revolution. Harvard Business Review, 61-68.Morey, T., Forbath, T., & Schoop, A. (2015, May). Customer data: Designing for transparency and trust. Harvard Business Review, 96-105. Session 6: Organizational Readiness for ITWhat can be expected with future IT advances and their effects for organizations? What is the organizational readiness to take on the introduction of new IT?Readings:Iveroth, E. (2010). Inside Ericsson: A framework for the practice of leading global IT-enabled change. California Management Review 53:1:136-153.Nolan, R., & McFarlan, W. (2005, October). Information technology and the board of directors. Harvard Business Review, 96-106.Young. M. & Jude, M. (2008). Module 3 - Organizational Readiness. iExec Enterprise Essentials Companion Guide. Cisco Press/Pearson Education: Indianapolis. (available at no cost through JHU Library, Safari Books Online)Session 7: IT, Organizations, and SocietyExam #2.This session will take a broad look at IT and its impact on organizations and society, including current models of human-technology interaction and how it may change in the future. Readings:Brynjolfsson, E. & McAfee, A. (2012, Winter). Winning the race with ever-smarter machines. MIT Sloan Management Review 53:2: 53-60.Davenport, T., & Kirby, J. (2015, June). Beyond automation. Harvard Business Review, 58-65.Session 8: Team Project PresentationsWe will use team project briefings in this session as they highlight key themes of the course. General References on Information SystemsThe books below are available at no cost via Safari Books Online in the JHU library and may be helpful to provide details of hardware, software, data, networks, and processes that comprise information systems:Piccoli, G. (2012). Essentials of Information Systems for Managers. John Wiley & Sons: New York.Rainer, K. & Cegielski, C. (2012). Introduction to Information Systems: Enabling and Transforming Business. John Wiley & Sons: New York.For additional perspectives on the roles of ICT in businesses, the following books are available and downloadable without cost from :Information Systems: A Manager’s Guide to Harnessing TechnologyInformation Systems for Business and BeyondTentative Course Calendar**The instructors reserve the right to alter course content and/or adjust the pace to accommodate class progress. Students are responsible for keeping up with all adjustments to the course calendar.NOTE: See elsewhere in this syllabus for content descriptions and readings for each session.WeekContentReadingDue1Information, IT, and the Network Economy2Models and Frameworks of Information Systems3IT as a Strategic Asset for an Organization4Social Technologies in your Digital Business ModelExam #15Big Data, Analytics, and Cloud Strategy 6Organizational Readiness for IT7IT, Organizations, and SocietyExam #28Team Project Presentations Team Project PresentationsCarey Business School Policies and General InformationBlackboard SiteA Blackboard course site is set up for this course. Each student is expected to check the site throughout the semester as Blackboard will be the primary venue for outside classroom communications between the instructors and the students. Students can access the course site at . Support for Blackboard is available at 1-866-669-6138.Course EvaluationAs a research and learning community, the Carey Business School is committed to continuous improvement. The faculty strongly encourages students to provide complete and honest feedback for this course. Please take this activity seriously; we depend on your feedback to help us improve. Information on how to complete the evaluation will be provided toward the end of the course.Disability ServicesJohns Hopkins University and the Carey Business School are committed to making all academic programs, support services, and facilities accessible. To determine eligibility for accommodations, please contact the Disability Services Office at time of admission and allow at least four weeks prior to the beginning of the first class meeting. Students should contact Priscilla Mint in the Disability Services Office by phone at 410-234-9243, by fax at 443-529-1552, or by email. Honor Code/Code of ConductAll students are expected to view the Carey Business School Honor Code/Code of Conduct tutorial and submit their pledge online.?Students who fail to complete and submit the pledge will have a registrar’s hold on their account. Please contact the student services office via email if you have any questions.Students are not allowed to use any electronic devices during in-class tests. Calculators will be provided if the instructor requires them for test taking. Students must seek permission from the instructor to leave the classroom during an in-class test. Test scripts must not be removed from the classroom during the test.Other Important Academic Policies and ServicesStudents are strongly encouraged to consult the Carey Business School’s Student Handbook and Academic Catalog and Student Resources for information regarding the following items:Statement of Diversity and InclusionStudent Success CenterInclement Weather PolicyCopyright StatementUnless explicitly allowed by the instructor, course materials, class discussions, and examinations are created for and expected to be used by class participants only.?The recording and rebroadcasting of such material, by any means, is forbidden. Violations are subject to sanctions under the Honor Code. ................
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