2019 Central Provider Directory

2019 Central Provider Directory

State of Wisconsin

How to contact Security Health Plan

Customer Service: 1-844-813-7286 TTY line: 711

24-hour Nurse Line: 1-800-549-3174

Office hours: 8 a.m. to 6 p.m. Monday through Friday

Notice of nondiscrimination

Security Health Plan of Wisconsin, Inc., complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, disability, age, sex, gender identity, sexual orientation or health status in the administration of the plan, including enrollment and benefit determinations. Security Health Plan does not exclude people or treat them differently because of race, color, national origin, disability, age, sex, gender identity, sexual orientation or health status.

Security Health Plan Of Wisconsin, Inc.: ? Provides free aids and services to people with disabilities to communicate effectively with us, such as:

Qualified sign language interpreters Written information in other formats (large print, audio, accessible electronic formats, other formats) ? Provides free language services to people whose primary language is not English, such as: Qualified interpreters Information written in other languages

If you need these services, contact Customer Service. If you believe that Security Health Plan of Wisconsin, Inc. has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with: Security Health Plan Attn: Grievances 1515 North Saint Joseph Avenue Marshfield, WI 54449-8000 Phone: 1-844-813-7286 Fax: 715-221-9424 Email: shp.appeals.grievance@ You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Security Health Plan can help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at , or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue SW. Room 509F, HHH Building Washington, DC 20201 Phone: 1-800-368-1019, 800-537-7697 (TDD) Complaint forms are available at .

Language assistance services

ATTENTION: If you speak a language other than English, language assistance services, free of charge, are available to you. Call 1-844-813-7286 (TTY 711).

Espa?ol (Spanish) ATENCI?N: Si habla espa?ol, tiene a su disposici?n servicios gratuitos de asistencia ling??stica. Llame al 1-844-813-7286 (TTY 711).

Hmoob (Hmong) LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau 1-844-813-7286 (TTY 711).

(Chinese) 1-844-813-7286 (TTY 711).

Deutsch (German) ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verf?gung. Rufnummer: 1-844-813-7286 (TTY 711).

(Arabic) 6827-318-448- 1 . : .)117 : (

(Russian) : , . 1-844-813-7286 (: 711).

(Korean) : , . 1-844-813-7286 (TTY711 ) .

Ting Vit (Vietnamese) CH? ?: Nu bn n?i Ting Vit, c? c?c dch v h tr ng?n ng min ph? d?nh cho bn. Gi s 1-844-813-7286 (TTY: 711).

Deitsch (Pennsylvania Dutch) Wann du Deitsch schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: 1-844-813-7286 (TTY: 711).

(Lao)

: , , , .

1-844-813-7286 (TTY: 711). Fran?ais (French) ATTENTION : Si vous parlez fran?ais, des services d'aide linguistique vous sont propos?s gratuitement. Appelez le 1-844-813-7286 (ATS : 711).

Polski (Polish) UWAGA: Jeeli m?wisz po polsku, moesz skorzysta z bezplatnej pomocy jzykowej. Zadzwo pod numer 1-844-813-7286 (TTY 711).

(Hindi) : 1-844-8137286 (TTY 711).

Shqip (Albanian) KUJDES: N?se flitni shqip, p?r ju ka n? dispozicion sh?rbime t? asistenc?s gjuh?sore, pa pages?. Telefononi n? 1-844-813-7286 (TTY 711).

Tagalog (Filipino) PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-844-813-7286 (TTY 711).

Using your Security Health Plan Directory

Directory sections

Security Health Plan works with doctors and other health care professionals, clinics and hospitals to help you and your family get the health care you need. This directory is sectioned by:

? Primary care providers (PCPs) ? Specialty care providers ? Behavioral health providers ? Ambulatory surgery centers ? Hospitals/privileges ? Urgent care centers ? Other plan providers (durable medical

equipment, orthotics/prosthetics, home health agencies and skilled nursing facilities) ? Retail clinics Each section is divided by city so that it is easy for you to locate participating providers near your home or work. In addition, we have provided an index of primary and specialty care providers by specialty in the back of this directory.

Choosing a primary care provider

This directory will give you information about choosing a primary care provider. Primary care providers are doctors, physician assistants or nurse practitioners. Your primary care provider should serve as your first contact for medical care and should be someone you see on a regular basis. Your primary care provider will coordinate your health care, including referrals to doctors within our network. Primary care providers are medical experts in:

? Adolescent medicine ? ages 13 to 20 ? Family practice/family medicine ? all ages ? Internal medicine ? usually age 18 and older ? General practice ? all ages ? Pediatrics ? usually birth to age 18

Although every effort has been made to provide the most accurate and up-to-date information, participating physicians are subject to change without notice. We recommend that you contact the office of your selected physician to be sure that physician is participating in the Security Health Plan network specific to your plan, and is accepting new patients. For a current listing of our providers, please visit directory.

Quality assurance

Security Health Plan is accredited by the National Committee for Quality Assurance (NCQA), an accrediting agency that promotes improvement in the quality of managed-care services.

Directory key

This printed directory and Security Health Plan's Web-based physician directory (available at directory) includes the following information to help members choose physicians:

? Name ? last, first, middle and credentials ? Gender ? (M)=male, (F)=female ? Specialty ? Board certification is noted below the

physician's name, if the physician is board certified in the specialty in which he or she is working. ? Hospital affiliations ? physicians with admitting/ attending privileges are listed under Security Health Plan network hospitals. See Hospitals section in the back of this directory. ? Acceptance of new patients ? the asterisk (*) preceding a physician's name indicates he or she was not accepting new patients at the time of this printing. Please check our Web-based directory or call the selected practice to confirm.

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