JOB DESCRIPTION - Digital Health



JOB DESCRIPTION

Post: Clinical Director of Informatics

Band:

Base: The post holder is expected to be flexible in travelling to sites across the Trust and to be available to work at any of its premises.

Responsible to: Executive Director of Performance and Assurance

Professionally accountable to: Medical Director (medical CDs)

Director of Nursing and Operations

(non medical CDs)

Job Summary / Main purpose:

Provide expert clinical advice and guidance to the Trust’s Informatics service and Trust Senior Management. Lead responsibility for the development of clinical standards for the use of clinical information systems. Develop links with clinical staff, patient groups and other stakeholders to ensure that the Informatics service is clinically relevant and meets the needs of patients and clinical staff.

Provides clinical leadership and ensure clinical engagement, takes responsibility for clinical governance, safety and risk management and clinical effectiveness in relation to Informatics projects and developments.

The post-holder will be responsible for:

- Provide clinical advice and guidance in relation to the design and development of key informatics developments.

- Leading the development of key clinical standards for the use of clinical information systems ensuring patient safety and professional standards are maintained.

- Develop links with key clinical stakeholders including the co-chairing of the Trust’s Health Informatics Group.

- Provide clinical advice and guidance to support the development of clinically relevant service line management reporting systems and the development of dashboard reporting in clinical and public areas in the Trust.

Key Result Areas

| |A4C factor |

|Provide leadership in the field of clinical/health informatics to support the Trust wide |Communication & |

|Informatics strategy. |Relationship Skills |

|Develop and maintain standards for Clinical Informatics that are in line with best evidence and | |

|national guidance. | |

|Foster and support a strong culture of multidisciplinary team working and partnership working. | |

|Develop productive working relationships with colleagues and stakeholders in relation to the | |

|design, development and implementation of clinical informatics. | |

|Registered clinician holding a senior post within the organisation |Knowledge, Training & |

|Knowledge of current patient pathways across the Trust and the Care Packages and Pathways Project.|Experience |

|An understanding of the statutory and performance requirements under which the Trust operates. | |

|Experience of using advanced clinical information systems to record key clinical information. | |

|Experience and knowledge of the wider NHS informatics agenda and national developments. | |

|Broad knowledge of new technologies and the potential application to clinical information systems.| |

|Experience of designing, developing and implementing clinical information systems including | |

|experience of project management processes. | |

|. |Analytical & Judgmental |

|Analytical skills are required to interpret, analyse and present highly complex information of |Skills |

|varying quality from a number of diverse sources, where precedent or clear guidance may not exist.| |

|Complex problem solving across multiple projects and developments is necessary to ensure project | |

|timescales are maintained/ | |

|Contribution to the overall Informatics strategy. Planning and development of short, medium and |Planning & Organisational |

|long-term initiatives within sphere of work |Skills |

|Facilitate, and clinically validate, the implementation, evaluation and improvement of | |

|communication, information and knowledge systems to meet the needs of clinicians, patients and the| |

|public | |

|Allocate and monitor the progress and quality of work in your area of responsibility.. | |

|Advanced keyboard skills to manipulate information at speed. |Physical Skills |

|Ensure compliance with legal, regulatory, ethical and social requirements |Responsibility for |

|Support the operation of the Mental Health Act and the Mental Capacity Act working with the Deputy|Patient/Client Care |

|Medical Director, Quality and Safety and the Trust’s Mental Health Act Team. | |

|Lead on the development of clinical standards for the use of clinical information systems, |Responsibility for |

|including associated Trust wide policies and procedures. |Policy/Service Development |

|Chair the Trust’s Health Informatics Group and manage the development of the group to support the | |

|strategic aims of the organisation. | |

|Ensure clinical information systems are developed in accordance with relevant patient safety | |

|standards and profession guidance. | |

|Where appropriate, develop, manage and monitor delegated project budgets. Report budget status on|Responsibility for |

|a regular basis to relevant project governance groups with recommended actions where budgets are |Financial & Physical |

|forecast to be exceeded. |Resources |

|Liaise with internal and external audit as required during routine audits. Provide management | |

|responses to relevant audits and develop action plans for improvement as required. | |

| | |

|Where appropriate, provide day-to-day management for any direct reports. |Responsibility for Human |

|Participate in informatics staff recruitment, selection, performance and development |Resources |

|Work closely with informatics staff to develop their knowledge and understanding of clinical | |

|processes including the Mental Health Act and the Mental Capacity Act, clinical governance and | |

|safety to support the development of improved systems. | |

|Provide advice and guidance in relation the specification and development of new clinical |Responsibility for |

|information systems and for system enhancements and upgrades. |Information Resources |

|Develop and maintain a strategic overview of developments in knowledge and practice in the field | |

|of clinical informatics. | |

|Through professional networks establish identify best practice for the use and development of | |

|clinical information systems. | |

|Assist in the design and development of advanced service line management report systems ensuring | |

|that the information produced is clinically relevant and useful to staff. | |

|Identify key metrics to measure and improve performance at a local team/ward level that also | |

|contributes to the Trust’s wider performance and compliance frameworks. | |

|Assist in the design and development of clinical informatics systems e.g. clinical dashboards in | |

|operational clinical areas and patient/public areas alongside group medical directors, clinical | |

|directors and clinical leads . | |

|Support the development of data capture methods and reporting tools for patient rated outcome | |

|measures and self management resources. | |

|Encourage a culture of evaluation, audit and research in relation to Clinical Informatics. |Responsibility for Research|

|Assist in assessing new technological opportunities that impact/improve care delivery, enhance |& Development |

|patient safety and workflow efficiency. | |

|Develop baseline and repeat usability and satisfaction assessments to measure improvements in the | |

|Trust’s clinical information systems. . | |

| The post holder will be guided by broad NHS policies and must interpret how they will be |Freedom to Act |

|implemented across the Directorate. | |

|Lead specialist providing expert clinical advice and guidance in relation to the development and | |

|use of clinical information systems. | |

|Communications and Working Relationships |

|Internal |

|Chief Executive, Chair, Executive Directors, Non-executive Directors and Group Directors |

|Group Directors |

|Group Nurse Directors |

|Group Medical Directors |

|Heads of Department |

|Group HIG chairs |

|Directorate HIG chairs |

|All support services |

|Senior Clinicians of all disciplines |

|Staff side and trade union representatives |

|Service user and carer representatives |

|Council of Governors |

|External |

|GPs |

|SHA |

|PCTs |

|Providers |

|Department of Health |

|Occupational Health, |

|Professional bodies, universities and colleges, |

|Local Authorities |

|Suppliers |

|Independent and voluntary sector, |

|Corporate Responsibilities |

| |

|Contribute to the strategic vision of the Trust and the identification of the Trust’s objectives. |

| |

|Ensure compliance with all corporate governance and statutory requirements. |

| |

|Represent the Trust at Council of Governor meetings and at external meetings when required |

| |

|Contribute and comply with the Trust’s corporate governance standards and instructions |

| |

|Plan, allocate and direct workloads in order to achieve deadlines, agreed work plans and required service standards |

| |

|Handle financial, patient or staff data and other sensitive data in line with Trust |

|policies on data protection and data confidentiality |

| |

|Safeguarding |

|Every employee has a responsibility for safeguarding and protecting adults and |

|children from abuse, regardless of the setting in which the care takes place. It is every employee’s responsibility to be aware of |

|relevant Trust policies. All employees should take part in training in order to maintain their skills. Front line practitioners |

|should access regular supervision and support in line with local procedures. |

| |

|Health and Safety |

|All employees have a duty to take reasonable care for their own health and safety, |

|and that of others who may be affected by their activities; to cooperate with the Trust |

|by complying with all health and safety rules and safe systems of work; and to inform |

|their line manager of any work situation, or practice which may be considered a |

|danger to health and safety. |

| |

| |

|Managers have a duty to ensure that safe systems of work are used within their area |

|of responsibility; to investigate accidents and incidents; to arrange for risk |

|assessments to be conducted annually, and to ensure staff attend appropriate health |

|and safety training. |

| |

|Infection Control |

|All Trust staff have a personal responsibility to ensure that the risk of infection to themselves, service users and visitors is |

|minimised by ensuring that they (1) are familiar with and adhere to current Trust policy and guidance on infection prevention and |

|control, (2) participate in the Trust’s induction programme and statutory/mandatory/required training in infection prevention and |

|control and (3) consider infection prevention and control as part of their appraisal and/or personal development plans. |

| |

| |

|Data Protection |

|All employees are subject to the requirements of the Data Protection Act, and must |

|maintain strict confidence in respect of patient and staff records. |

| |

|Equal Opportunities |

|All employees must comply with the Northumberland, Tyne and Wear NHS |

|Foundation Trust’s Equal Opportunities Policy and must not discriminate on the |

|grounds of race, colour, nationality, sex, marital status, disability, age or any other |

|grounds in accordance with current legislation. |

| |

| |

| |

| |

|Personal Responsibilities |

|Act as a role model for staff working within the Group |

| |

|Ensure professional knowledge is regularly updated and keep abreast of relevant developments |

| |

|Take responsibility for self-development on a continuous basis, undertaking this in work or development opportunities as appropriate|

| |

|Participate in personal objective setting and review, including the creation of a personal development plan. |

| |

|Adhere to the NHS Code of Conduct for Managers, professional codes of conduct and the Nolan principles. |

| |

|Act as an ambassador for the trust and its services |

| |

|Promote the objectives and ethos of the Trust at all times |

| |

|Respect confidentiality of any confidential information shared during the course of employment. |

| |

|Actively participate in own professional development, adhering to professional governing bodies, governance structures including |

|re-registration requirements. |

| |

|To develop a high profile, both locally and nationally, developing networks and partnerships |

|A4C Effort factors |

|The post requires sitting at a desk in an office environment or in meetings for long periods of |Physical Effort |

|time. | |

|The post requires keyboard and VDU use. | |

|Will be expected to travel to different sites frequently for meetings. | |

|Frequent need to concentrate for pro-longed periods of time when analysing and resolving issues |Mental Effort |

|related to the role. | |

|Requirement to maintain existing clinical role whilst which may lead to frequent interruptions. | |

|Un-predictable work patterns, requirement to respond to urgent situations.. | |

|Frequent exposure to stressful situations in relation to managing demands and pressures of the role |Emotional Effort |

|and maintaining clinical role within the Trust.. | |

|Exposure to unpleasant working conditions will be rare. Due to the nature of the role the post |Working Conditions |

|holder will be expected to travel between Trust sites. | |

Review

This job description should be reviewed with the post holder no later than one year after date of issue or appointment to the post.

Date

|Job Title |

|Person Specification |

|Essential: |

|Registered clinician holding a senior post within the organisation. |

|Demonstrable evidence of extensive continuing professional development. |

|Experience of working at a senior level demonstrating a record of achievement in managing services well |

|Detailed knowledge of current mental health policies and legislation. |

|Knowledge of patient pathways across the Trust. |

|An understanding of the statutory and performance requirements under which the Trust operates. |

|Experience of using advanced clinical information systems to record key clinical information. |

|Experience and knowledge of the wider NHS informatics agenda and national developments. |

|Broad knowledge of new technologies and the potential application to clinical information systems. |

|Detailed knowledge of Integrated Governance |

|Experience of multi-agency working |

|Proven record of modernising and remodelling services. |

|Clear understanding of local and national commissioning arrangements and able to articulate developments in the commissioning |

|environment |

|Commercial acumen and clear understanding of market conditions and opportunities for the Trust, including how these affect |

|corporate risk |

|Extensive knowledge of National Service Frameworks, Policy Implementation Guidance and the Governments Change Agenda and other|

|key policy documents including the proven ability to assimilate national developments or initiatives into local service |

|delivery. |

|Ability to work successfully with a broad range of statutory and non statutory agencies with extensive experience of working |

|with key stakeholders, including service users, carers and professionals |

|Extensive understanding of statutory legislation related to healthcare provision and settings, specifically Monitor and the |

|CQC. |

|High level understanding of: Project management theories and concepts |

|Excellent report writing and presentation skills |

|The ability to work independently on highly sensitive and contentious issues. |

|Excellent interpersonal, leadership and communication skills |

|Good analytical and problem solving skills |

|Proven track record of successfully implementing organisational change |

|Effective leadership and decision-making skills |

|Excellent interpersonal and communication skills. |

|Ability to work with and manage professionals from different backgrounds |

|Ability to set clear targets, motivate staff and delegate appropriately |

|Ability to critically appraise and develop new concepts and actively pursue ways of improving service delivery |

|Required to be mobile across all sites and services within the Trust |

|Flexible approach to working hours, maintaining an effective work / life balance in line with IWL principles |

|Commitment to Equal Opportunities |

|Desirable: |

|Postgraduate management qualification |

|Experience of managing services at Director level |

|Information Technology skills |

| |

|Experience of designing, developing and implementing clinical information systems including experience of project management |

|processes. |

| |

|Knowledge of Care Package and Pathways Project. |

| |

|Formal project management of health informatics qualification |

|Management Behaviours – Essential |

|Probity and integrity, working in a way that is open and honest and ensuring adherence to the NHS Managers’ Code of Conduct |

|and Nolan Principles |

|Consistency and fairness |

|Act politely and behave appropriately at all times |

|Planning the workforce to meet the needs of the service |

|Effective workload management and deployment of staff - ensuring that members of staff are fulfilling all the requirements of |

|their job |

|Individual performance management – monitoring and addressing issues relating to performance, behaviour and attitude of |

|employees |

|Supporting employees’ development to meet organisational objectives |

|Effective communication by giving, receiving and seeking relevant information in a systematic way |

|Effective management of sickness and other absence |

|Promoting work and life balance for themselves and their staff, ensuring that staff are treated fairly |

|Address own personal development |

|Achieve a healthy personal work/life balance |

|Adherence to confidentiality |

|Demonstrate knowledge of and adherence to information governance requirements |

|Act in ways that support equality and value diversity for all |

|Demonstrate an understanding of current equality law |

|Politically astute |

|Solution-focused approach to problem-solving |

|Commitment to Service Excellence – Essential |

|Develop a culture that improves quality |

|Keeping abreast of modern service delivery |

|Identify, evaluate and support the continuous improvement of services |

|Prioritisation and direction of attention to key issues |

|Promote, monitor and maintain best practice in health, safety and security |

|Monitors work areas and practices and takes appropriate action where there are issues with regard to health, safety and |

|security |

|Creates a climate of performance delivery and accountability |

|Resolving complex problems through a win/win approach |

|Listen to and act upon the view of service users/carers and the wider community |

|Decision-making |

|Evaluation of decisions |

|Accountable for delivery of all performance and quality targets within sphere of responsibility |

|Monitoring and highlighting areas where target delivery may be challenging in good time to resolve any issues |

|Accountable for delivery of all financial targets within budget responsibility |

|Future Focus – Essential |

|Shaping and articulating the future of services |

|Commercial focus and an understanding of the business requirements of the Trust |

|Thinking flexibly and innovatively |

|Building relationships and partnerships which recognise interdependency and contribute to service and Trust objectives |

|Aligning people, structures, systems and processes to secure goals within the overall context of Trust policy |

|Seizing technological solutions to improve healthcare, involving and taking advice from Informatics dept |

|Inspiring others and unleashing energy to change |

|Ability to own and lead change processes successfully |

|Awareness of project management approaches |

|Knowledge of Continuous Improvement System |

|Personal Qualities and Attributes - Essential |

|Self confidence and resilience when dealing with difficult situations |

|Ability to successfully implement and manage change |

|Able to learn from constructive criticism |

|Ability to meet tight deadlines within a pressurised work environment |

|Highly motivated |

|Analytical approach |

|Pleasant, friendly disposition |

|Focussed and completer / finisher |

|Passionate about enhancing Mental Health and Learning Disability Services |

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