Job Description



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POSITION POSTING

POSITION TITLE: Associate Director of Quality Improvement & Health Informatics

POSITION SUMMARY:

The Associate Director of Quality Improvement & Health Informatics leads and manages key quality improvement initiatives and clinical data analytics projects on behalf of DCPCA-member Community Health Centers. The Associate Director is responsible for supervision and oversight of quality and informatics team including managing the budget, staff, projects and development of all QI initiatives for the organization and oversees information management and data analysis as it relates to initiatives. This position works closely with DCPCA’s HIT Department on projects that combine Health Information Technology (HIT) and Quality Improvement (QI) activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides coaching and technical assistance to Health Center Quality Improvement teams for member organizations and other District teams as appropriate

• Works intensively with the practice level health center teams, along with other administrative and clinical personnel, to refine delivery systems and identify practice concepts using the Model for Improvement and other quality related improvement tools

• Assists in recruitment of health centers to participate in QI projects

• Conducts performance assessments with organizations involved in quality initiatives

• Assists in planning, coordination and evaluation of trainings and learning sessions, including curriculum, agenda, and faculty, on key topics that support QI and HIT activities for health center personnel as directed by Director of Programs

• Provides hands on development, coordination and expansion of pilot projects relating to use of HIT to improve patient care

• Serves as Quality Improvement Lead for the Qual IT Care Alliance project and other designated DCPCA QI initiatives

• Facilitates Peer Affinity group meetings and leads the alignment of clinical peer sharing

• Provides leadership over data analytics portfolio of work and serves as a local content expert for data analytics and reporting capacity

• Supports EMR implementation and workflow optimization amongst health centers

• Supervises appropriate QI staff members

• Provides overall management and oversight to the clinical quality TA offerings to member health centers

• Provides budget oversight and management for several key QI projects as well as others as needed

• Supports the development and the expansion of the QI division through grant submissions as needed

• Provides PCMH TA as needed to health centers and serves as a QI trainer

• Collects, manages and analyzes quality data and prepares quality reports that synthesize the results of health data analyses into information that can be used to support health care policy and service delivery recommendations/decisions

• Navigates health care data models to create demographic and clinical data/statistical management reports

• Tests the content/results of report development efforts to validate data accuracy and reasonability; identifies and corrects data errors to ensure accuracy and data integrity

• Identifies relevant data trends; performs follow up analyses and prepares appropriate data visualizations, including dashboards that trend and track data

• Performs other duties and special projects as assigned

QUALIFICATIONS, KNOWLEDGE AND SKILLS REQUIRED:

• Bachelor's degree in Health Science, Computer Science, Math, Business or related field OR equivalent technical training/certification; work experience that demonstrates technical competency may be substituted for formal education

• Minimum five (5) years of experience as a hands-on report writer/analyst demonstrating strong analytical and problem solving skills

• Minimum three (3) years of experience with SQL, Crystal Reports and/or other data aggregation, analysis and reporting tools

• At least three (3) to five (5) years relevant project management and quality improvement experience

• At least two (2) years of experience managing employees

• Has a high degree of proficiency with MS Office products, including Word, Excel, Access, PowerPoint and Outlook

• Familiarity with the clinical and administrative functions of an electronic medical records (EMR) application; experience with the eClinicalWorks (eCW) EMR is highly desirable)

• At least two (2) years of experience with Patient Centered Medical Homes Recognition and Meaningful Use (MU) attestation

• Excellent oral and presentation skills

• Capable of identifying and resolving problems in a timely manner and gathers and analyzes information skillfully

• Demonstrate the ability to handle multiple tasks simultaneously and to meet deadlines

• Worked within a team and with external stakeholders

• Capable of prioritizing and planning work activities; uses time efficiently, and demonstrates a high level of attention to details

• Possesses excellent writing, research and analysis skills

• Demonstrates knowledge of Quality Improvement frameworks (Care Models, Model for Improvement, Lean Principles)

ADA SPECIFICATIONS:

This position is primarily sedentary in the Washington DC office with occasional local and travel and may require some bending and lifting.

HOW TO APPLY

Please send your resume and cover letter with salary requirements to hrcoopjobs@ with the subject line, "Associate Director of Quality and Informatics ". Only competitive candidates will be contacted and invited to participate in the selection process. No phone calls please.

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