Customer File Checklist - QCS



Regulatory Evidence ChecklistEvidence Area Requirement Evidenced (Yes/No)1.Visual 1.1CQC Inspection Ratings Poster (where applicable):Displayed at the locationDisplayed on the company website1.2CQC Inspection Report (most recent)1.3Registered Manager’s Certificate (where applicable)1.4Business Continuity Plan1.5Statement of Purpose1.6Company Insurance Certificate1.7Whistleblowing Poster/Information1.8Advocacy Information 1.9Health and Safety Law Poster2.Evidence Folders2.1Safeguarding Folder2.2Statutory Notification Folder2.3Team Meeting Folder2.4Complaints, Incident, Accidents Folder2.5Health and Safety Folder2.6Regulatory Evidence Folder 2.7Annual Surveys/Feedback (customers, staff)3.Equipment3.1LOLER Inspection Certificate (where applicable)3.2PUWER Inspection Certificate (where applicable)3.3DSE Assessments4.Miscellaneous4.1Personal Protective Equipment Available4.2Secure Filing Cabinets (lockable)4.3Data Protection adhered to (clear desk/ data security/ GDPR etc.)4.4Compliments Board (thank you cards, letters etc)4.5Staff area (noticeboard, policy of the month, carer of the month, staff feedback etc)Action Taken (To be completed for items that have not been evidenced when completing this checklist)Regulatory Evidence Checklist completion statement: I can confirm all required documentation has been checked and any that was not present has been updated and put in place. Completed by (print name) Signature:Date:Authorised StatementI can confirm I have reviewed the environment to ensure accuracy and am happy to approve completion of this checklist.Authorised by (print name) Signature:Date: ................
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