Covid-19 Adjusted Alert Level 2

Covid-19

Operations and Service Notifications

Last updated: 12 April 2022

This document is a summary of the latest service delivery updates found online at

.za/coronavirus The information in this document is subject to change. Follow us on Twitter @CityofCT and @CityofCTAlerts or

Facebook to stay informed.

Covid-19 Operations and Service Notifications

Table of Contents

City facilities (Open | Closed) ...................................................................................................................... 3 Cash Offices/Walk-in Centres .......................................................................................................................................... 4 Clinics and healthcare facilities ........................................................................................................................................ 5

Clinics/Community Day Centres (CDCs)/ Community Health Centres (CHCs).......................................................... 5 Covid-19 testing .......................................................................................................................................................... 5 Field Clinics ................................................................................................................................................................. 5 Environmental Health (EH) Offices ............................................................................................................................. 6 Driving Licence Testing Centres (DLTCs) ....................................................................................................................... 6 Services available/ unavailable................................................................................................................................... 6 Drop-off facilities .............................................................................................................................................................. 7 Household hazardous waste (HHW)........................................................................................................................... 8 HHW facilities are temporarily closed ......................................................................................................................... 8 Early Childhood Development Centres (ECDs) ............................................................................................................... 8 Housing Offices ................................................................................................................................................................ 8 Libraries............................................................................................................................................................................ 8 Services available ....................................................................................................................................................... 8 Motor Vehicle Registration and Licensing (MVR) offices................................................................................................. 9 Municipal courts ............................................................................................................................................................... 9 Available services ..................................................................................................................................................... 10 Nature Reserves and conservation areas...................................................................................................................... 10 Resorts ........................................................................................................................................................................... 10 Resort operational times and regulations ................................................................................................................. 10 Sports fields ................................................................................................................................................................... 10 Swimming pools ............................................................................................................................................................. 10

Service notifications................................................................................................................................... 11 Business support............................................................................................................................................................ 11

Business support options for guest houses and B&Bs ............................................................................................. 11 Invest Cape Town ..................................................................................................................................................... 11 Relief options for commercial property owners......................................................................................................... 11 Rental relief options for City's business lessees....................................................................................................... 11 Business enquiries .................................................................................................................................................... 11 Events ............................................................................................................................................................................ 11 Protocols for hosting safe events during Covid: Standard Operating Procedure (SOP) .......................................... 11 Filming............................................................................................................................................................................ 12 Health services............................................................................................................................................................... 12 Clinic services ........................................................................................................................................................... 12 Hotspots .................................................................................................................................................................... 12 Vaccination registration............................................................................................................................................. 12 Safety and security......................................................................................................................................................... 12 Donate essential items.............................................................................................................................................. 12 Donate to the animal welfare sector ......................................................................................................................... 12 Neighbourhood Watch (NHW) groups ...................................................................................................................... 12 Tenders/RFQ and Supply .............................................................................................................................................. 13 Transport, fines and vehicle licensing ............................................................................................................................ 13

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Covid-19 Operations and Service Notifications Car licence disc renewals and registration ............................................................................................................... 13 Public transport ......................................................................................................................................................... 13 Waste services ............................................................................................................................................................... 13 Refuse collection delays ........................................................................................................................................... 13 Waste disposal.......................................................................................................................................................... 13 Water and Sanitation...................................................................................................................................................... 13 Spring water collection points ................................................................................................................................... 13 Online and telephonic services ................................................................................................................. 14 Building plan, land use and development applications .................................................................................................. 14 Financial relief options ................................................................................................................................................... 14 Invoices and account payments..................................................................................................................................... 14 Register for e-Services................................................................................................................................................... 14 Reporting........................................................................................................................................................................ 14 Electricity faults ......................................................................................................................................................... 14 Water faults ............................................................................................................................................................... 15 Other ......................................................................................................................................................................... 15 Guidelines ................................................................................................................................................... 15 Guidelines for Domestic Waste Disposal During the Covid-19 Pandemic .................................................................... 15 Guide for Waste Service Providers ................................................................................................................................ 15 Health and safety rules for public transport ................................................................................................................... 16 Practical tips to manage mild Covid-19 cases in the home ........................................................................................... 16 Refuse Collection Delays: Bin Care and Waste Disposal Guidelines ........................................................................... 17 Bin care ..................................................................................................................................................................... 17 Dos and Don'ts.......................................................................................................................................................... 18 Make space in your bin ............................................................................................................................................. 18

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Covid-19 Operations and Service Notifications

City facilities (Open | Closed)

Non-essential facilities are closed until further notice. Our essential service facilities continue to operate, but access may be restricted in the interest of public safety.

Our service facilities will open or close in line with national government health and safety regulations.

Recreational facilities

Art centres Beaches City sports fields Community halls and Recreational hubs / Civic centres (including City Hall) ECD centres Indoor centres Museums Nature reserves and conservation areas Parks Resorts, braai and picnic spots Spray parks Stadia Swimming pools

Some open Open Open Open Some open Open Open Open Open Open Open Open Some open

Service facilities

Cash offices and walk-in centres Cemeteries Clinics and healthcare facilities Driving licence testing centres (DLTCs) Drop-off facilities Film Permit Office Home Composting Programme Housing offices Libraries Motor vehicle registration centres (MVRs) Municipal courts MyEstate mobile housing services Refuse Collection Depots Subcouncil offices Tender Office Valuation Office Customer Service Desk

Open Open Open Open Some open Online applications only Closed Some open Open Open Open Closed Open Open Open Closed

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Covid-19 Operations and Service Notifications

Cash Offices/Walk-in Centres

The facilities below are open for indigent applications, municipal account payments, payment arrangements, and rates rebates applications.

Office

Status

Weekdays

Operating hours Weekends

Athlone

OPEN 07:30 - 15:45

Saturday: 07:30-11:30

Belhar

OPEN 08:00 - 15:30

Closed on Weekends

Bellville

OPEN 08:00 - 15:30

Closed on Weekends

Bellville South

OPEN 08:00 - 15:30

Closed on Weekends

Bonteheuwel

OPEN 07:30 - 15:00

Closed on Weekends

Brackenfell

OPEN 08:00 - 15:30

Saturday: 08:00 ? 11:30

Cape Town Civic Centre

OPEN 07:30 - 15:45

Saturday: 07:30 - 11:30

Delft

OPEN 08:00 - 15:30

Closed on Weekends

Durbanville

OPEN 08:00 - 15:30

Closed on Weekends

Fezeka

OPEN 08:00 ? 15:30

Saturday 08:00 ? 11:30

Fish Hoek

OPEN 08:00 - 15:30

Closed on Weekends

Goodwood

OPEN 08:00 - 15:30

Closed on Weekends

Khayelitsha Stocks & Stocks Kraaifontein Kuils River

OPEN OPEN OPEN

08:00 - 15:30 08:00 - 15:30 08:00 - 15:30

First and last Saturday of the month : 08:00 - 11:30

First and Last Saturday of the month : 08:00 11:30

Saturday: 08:00 - 11:30

Lansdowne Corner

OPEN 08:30 - 15:30

Saturday and Sunday: 09:30 - 12:30

Langa

OPEN 08:00 - 15:30

Closed on Weekends

Lentegeur

OPEN 08:30 - 15:30

Saturday 08:00 - 11:30

Liberty Promenade Mall

OPEN 08:30 - 15:30

Saturday and Sunday: 09:30 - 12:30

Manenberg

OPEN 08:30 - 15:30

Closed on Weekends

Melton Rose

OPEN 07:30 - 15:30

Closed on Weekends

Milnerton

OPEN 08:30 - 15:30

Closed on Weekends

Nyanga

OPEN 08:30 - 15:30

Closed on Weekends

Ocean View

OPEN Thursdays 8:00 -13:00

Closed on Weekends

Parow

OPEN 08:00 - 15:30

Closed on Weekends

Pinelands

OPEN Mon, Wed, Friday: 08:00-15:30 Closed on Weekends

Plumstead

Resource Centre Khayelitsha

Site B Khayelitsha

OPEN OPEN OPEN

08:00 - 15:30 08:00 - 15:30 08:00 - 15:30

Saturday: 08:00 - 11:00 Closed on Weekends Closed on Weekends

Somerset West

OPEN 08:00 - 15:30

Closed on Weekends

Strand

OPEN 08:00 - 15:00

Closed on Weekends

Table Bay Mall

OPEN 08:30 - 15:30

Saturday and Sunday: 09:30 - 12:30

Wesfleur

OPEN 08:00 - 15:30

Closed on Weekends

Westridge

OPEN 08:00 - 15:30

Saturday: 08:00 - 11:30

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Covid-19 Operations and Service Notifications

Clinics and healthcare facilities Clinics/Community Day Centres (CDCs)/ Community Health Centres (CHCs) Clinics may close at short notice if a staff member tests positive for Covid-19. The clinic will reopen once it has been decontaminated. Find a clinic or healthcare facility near you. Covid-19 testing Testing schedule 2021/22 Some of our clinics and healthcare facilities are offering scheduled Covid-19 testing. View the City Health Covid-19 Testing Schedule to find out when City Health facilities will be testing.

Covid-19 PCR and antigen testing criteria

All clients visiting a City health facility are screened for Covid-19 symptoms.

From 24 December 2021, the following testing criteria will apply.

The following categories will be eligible for Antigen and polymerase chain reaction (PCR) testing with Antigen testing encouraged as first line tests, as results are available immediately. A PCR follow up test is done if the Antigen test is

negative.

Testing will be done for:

1. All those with Covid-19 symptoms AND at least one of the following:

? Needing hospital admission

? At high risk of severe disease: o Age >50 years o Diabetes o Kidney disease o Obesity o Cancer o Health disease o Tuberculosis o Lung disease o HIV

2. Clusters, as identified by health staff, in group settings such as old age / care homes, hospitals, schools, hostels, prisons, etc.

3. Healthcare workers

Field Clinics

Certain services will be transferred from clinics to field clinics to create space for managing Covid-19 cases. The field clinics are either prefabricated structures on clinic premises, or we are using community halls in close proximity.

View a list of Clinic and healthcare facilities to find out which clinics are offering Covid-19 services.

Clinic

Albow Gardens Field Clinic Bloekombos Field Clinic Blue Downs Field Clinic Brighton Field Clinic Dr. Ivan Toms Field Clinic

Location

Brooklyn Library Hall Pre-fabricated structure at Bloekombos Clinic Pre-fabricated structure at Blue Downs Clinic Pre-fabricated structure at Brighton Clinic Pre-fabricated structure at Dr Ivan Toms Clinic

Open/closed

OPEN OPEN OPEN OPEN OPEN

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Covid-19 Operations and Service Notifications

Clinic

Elsies River Field Clinic Gugulethu Field Clinic Heideveld Field Clinic Hout Bay Field Clinic Ikhwezi Field Clinic Kasselsvlei Field Clinic Lentegeur Field Clinic Masiphumelele Field Clinic Mzamomhle Field Clinic Nolungile Field Clinic Nyanga Field Clinic Parkwood Field Clinic Phumlani Field Clinic Ravensmead Field Clinic Seawinds Field Clinic Silvertown Field Clinic St Vincent Field Clinic Wallacedene Field Clinic Weltevreden Valley Field Clinic

Location

Elsies River Civic Centre Ikwezi Community Centre Cathkin Community Hall Existing consultation room capacity at Hout Bay Clinic Pre-fabricated structure at Ikhwezi CDC Bellville Banquet Hall Lentegeur Civic Centre Masiphumelele Community Hall Pre-fabricated structure at Mzamomhle Clinic Site C Library Hall Pre-fabricated structure at Nyanga Clinic Pre-fabricated structure at Parkwood Clinic Pre-fabricated structure at Phumlani Clinic Ravensmead Recreation Hall Pre-fabricated structure at Seawinds Clinic Bridgetown Community Centre Hugenote Hall Pre-fabricated structure at Wallacedene Clinic Colorado Community Centre

Open/closed

OPEN OPEN OPEN OPEN OPEN OPEN OPEN OPEN OPEN OPEN OPEN OPEN OPEN OPEN OPEN OPEN OPEN OPEN OPEN

Environmental Health (EH) Offices

View a list of Environmental Health Offices

Driving Licence Testing Centres (DLTCs)

All our DLTCs are open between 08:00 and 15:30 on weekdays (Monday - Friday) and 08:00 ? 12:30 on Saturdays.

Services available/ unavailable

The following services are available at our DLTCs:

? Driving licence applications and tests ? Foreign conversions of driving licences ? Learner licence applications and tests ? Renewal of driving licences, temporary licences, PRDPs, permits, etc. ? Tow-aways and impoundments (Gallows Hill only) ? Traffic fine/ warrant payments ? at selected DLTCs

View the Waiting times for driver's licence tests and a list of Motor Vehicle Licensing and Registration offices.

Extensions: All learner's licences, driving licence cards, temporary driving licences and professional driving permits that expire during the period that commenced from 26 March 2020 up to and including 31 August 2021 are deemed to be valid and their validity periods are extended for a further grace period ending on 31 March 2022.

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Drop-off facilities

Covid-19 Operations and Service Notifications

Please also note the operating times at drop-off facilities during over Easter: ? Good Friday: all drop-off facilities are closed.

KEY:

Permitted

? Easter Sunday: drop-off facilities operating at public holiday times. Hout Bay,

Not permitted:

?

Simons Town and Kommetjie drop-offs closed due to planned road closures for

an event.

? Easter Monday: drop-off facilities are operating at public holiday times.

The following drop-off sites are now open, and accepting waste materials free of charge:

View the Conditions of Use for Drop-off facilities.

DROP-OFF FACILITIES

GARAGE WASTE

CLEAN BUILDER'S

RUBBLE

CLEAN

GARDEN WASTE

RECYCLABLES

WINTER HOURS (1 MAY - 31 AUGUST) OPENING AND CLOSING TIMES

Residents only

Residents only

Residents only

Open to all users

Monday - Friday

Saturday and Public Holidays

Sundays

Athlone Refuse Transfer

1. Station, Settlers Way, Athlone

X

08:00 ? 17:00 08:00 ? 17:00 09:00-13:00

Atlantis, Dassenberg Rd

2. (Limited Capacity Available)

08:00 -18:00 08:00 ? 17:00 09:00? 13:00

Belhar, Adam Tas Avenue,

3. Belhar

Bellville Refuse Transfer

4. Station, off Sacks Circle

Bellville

5.

Bellville Landfill, off Sacks Circle Bellville

08:00 ? 18:00 08:00 ? 17:00 09:00 ? 13:00

X

X

08:30 ? 17:00 08:00 ? 17:00 09:00 ? 14:00

Bellville Landfill does not accept Builders Rubble from 1 September ? Green waste is allowed until end of Dec 2021

6.

Coastal Park Landfill, Baden Powell Drive, Muizenberg

De Grendel, Cnr 5th Avenue

7. and Bertie Genade Str, Parow

(Limited Capacity Available)

08:30 ? 17:00 08:00 ? 17:00 09:00 ? 14:00

08:00 -18:00 08:00 ? 17:00 09:00 ? 13:00

8. Delft, Fabriek Street, Delft

08:00 ? 18:00 08:00 ? 17:00 09:00 ? 13:00

9.

Faure, Old Faure Road, Eerste River

10.

Gordon's Bay, Sir Lowry's Pass Road

11.

Hout Bay, Main Rd, Near Mandela Road

12.

Induland, Induland Ave, Hanover Park

13.

Kensington, Dapper Rd (Limited Capacity Available)

08:30 ? 17:00 08:00? 17:00 09:00 ? 14:00

08:00 ? 19:00 08:00 ? 17:00 09:00 ? 17:00

08:00 ? 18:00 08:00 ? 17:00 09:00 ? 13:00

08:00- 18:00 08:00 ? 17:00 09:00 ? 13:00

08:00 ? 18:00 08:00 ? 17:00 09:00 ? 13:00

14. Killarney, Potsdam Rd

08:00 ? 19:00 08:00 ? 17:00 09:00 ? 17:00

15. Kommetjie, Kommetjie Rd

Kraaifontein Waste

16.

Management Facility, Cnr Maroela and Sandringham

Rds

17. Mitchells Plain, Spine Rd

18.

Ravensmead, Industrial Ring Rd

19.

Retreat, 10th Avenue (Open from 4 September)

08:00 ? 18:00 08:00 ? 17:00 09:00 ? 17:00

08:30 ? 17:00 08:00 ? 17:00 09:00 ? 14:00

08:00 ? 19:00 08:00 ? 17:00 09:00 ? 17:00

08:00 ? 18:00 08:00 ? 17:00 09:00 ? 13:00

08:00 ? 18:00 08:00 ? 17:00 09:00 ? 13:00

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