JOB DESCRIPTION FOR JOB TITLE:

Help Desk Associate Job Code: 330032 FLSA Status: Non- Exempt Mgt. Approval: Juedes . Fitzwilliams Date: 1/2015 HR Approval: CCK Date: 1/2015 JOB SUMMARY Under the direction of the Help Desk Supervisor/Manager, guidance of more experienced Specialists, and use of the internal knowledge base, the Help Desk Associate is responsible for providing Tier 1 technical support services to UW Health ... ................
................