JOB DESCRIPTION FOR JOB TITLE:

Help Desk Specialist Job Code: 330031 FLSA Status: Non- Exempt Mgt. Approval: Shane Juedes Date: 1/2015 HR Approval: CCK Date: 1/2015 JOB SUMMARY Under the direction of the Help Desk Supervisor/Manager, guidance of more experienced Specialists, and use of the internal knowledge base, the Help Desk Associate is responsible for providing Tier 1 technical support services to UW Health customers ... ................
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