DIRECTLY REPORTS TO:Senior I.T. Manager - Vista Maria

Help Desk Documentation: Create New Help Desk Ticket (pg-3of3) ‘CCCOE Staff’ field is populated by the name of the CCCOE Staff Technician who is assigned to your ticket. This field is controlled by CCCOE. Until CCCOE assigns a technician you will not be able to use the Communication field further down the screen. ................
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