Observing Teaching in Higher Education
Observing Teaching in Higher Education
Expectations:
When we visit another instructor¡¯s class, it is important to define the purpose. Are you there for
a formal evaluation or an informal visit? Are you there to help a peer with feedback? Are you
there to look at a peer¡¯s methods for your own information? Defining the purpose is an
important step and will help the process be more productive.
Defining our assumptions and expectations is also an important step. So often, we have our own
ideas of what is ¡°effective¡± teaching. We can think about our individual assumptions in
comparison to our context. What are the department¡¯s and the university¡¯s expectations? What
are the expectations in our discipline? What are the expectations outlined in the educational
literature? For example, for some, effective teaching means that the physical grouping of
students is orderly and that students ask questions in good order. For others, effective teaching
challenges students with multiple activities that seem disorderly, even chaotic (whether face-toface or Online synchronous). These different approaches to teaching call for understanding the
context and purposes of the class session.
Further, we can explore whether the discipline has a signature pedagogy (standard method of
teaching), and whether there are new signature approaches being adopted that might be
unfamiliar to some? For example, mathematics has a signature pedagogy of demonstrating
problem-solving, for which the instructor writes the steps to solving a sample problem on the
board. A newer signature pedagogy in math combines a teacher¡¯s modeling of problem-solving
with student group work, which student groups share with the class (through digital projection or
white boards). We can look to the literature for a discussion of effective teaching, including
evidence-based practices. The following are some resources:
? lists publications on signature
pedagogies for a variety of disciplines.
? discusses what aspects to look for
? How the Best College Teachers Teach by Ken Bains is an interesting study of effective
teachers.
Emerging Issues
In 2008, Daniel Bernstein notes several emerging issues in relation to peer evaluations of
teaching. The last, and most crucial here, is the potential lack of validity when observations are
done by untrained peer faculty for summative evaluation. This may be self-explanatory, but onetime observations should meet several criteria outlined by Carl Weiman (2015): being fair,
practical, meaningful and valid, as well as focused not just on reporting but also on
improvement.
Fairness and validity issues are gaining attention nationally and internationally, as data has
emerged over the last several decades regarding how students react to and learn from faculty of
color, women faculty, and younger faculty. Departments should be informed of these
conversations as they proceed. HERI: Higher Education Research Institution is one source of
information.
Observations are very helpful in the context of self-development and when given appropriate
weight (not overweighed) in an evaluation context. Some argue that it is difficult to separate
formative and summative practices, so defining the purpose is important, especially if there are
dual purposes.
Observational Protocols
There are many available protocols, such as the Teaching Direct Observation Protocol (TDOP),
the RTOP (Reformed Teaching Observation Protocol) and PORTAAL (Practical Observation
Rubric To Assess Active Learning for evidence-based teaching). Both RTOP and PORTAAL are
focused on STEM courses. Protocols allow more accurate documentation because of their
structure and the training for their use. A protocol assists in documenting teaching and learning
behaviors, and many, like the TDOP, record observations every two minutes, for accuracy. Even
if a protocol is not used, faculty observers can educate themselves on the types of teacher
behaviors and student behaviors to look for in a visit by reviewing a few common protocols for
higher education.
Online courses can also be visited; the teaching observation can occur in a synchronous course.
With asynchronous courses, the ¡°observation¡± is more of an evaluation of the online course
structure and the interactions online.
If not using a protocol, faculty are strongly advised to keep observational notes of their visit, to
facilitate discussion afterwards. A simple observational sheet can help as well as a checklist of
teaching behaviors (a list of teaching competencies is included below).
1. Keep linear notes of what is happening in the classroom when you visit (observable
behaviors by students and instructor) and
2. Finish the observation with checking off what is observed with a protocol or other list
of teaching and learning behaviors.
Be advised that protocols as well as observational notes do not tell whether teaching is effective
or not. An instructor may use only one or two pedagogical methods and be highly effective or
use a multiplicity of methods and not be effective¡ªand vice versa. Simply having more activity
does not guarantee ¡°engagement¡± and learning. Lecturing may fail to retain students¡¯
attention¡ªor may capture attention much better than group learning. It just depends on the
context and the instructor¡¯s skill with the pedagogy.
When looking at teaching, however, most foundational elements should be present to ensure
rapport (creating the climate for trust and interaction) between teacher and student. The
instructor should also ensure that the class is organized from the student¡¯s perspective.
For suggested guidelines and templates, see the Suggestions for Teaching Observations, with
observational forms.
Schedule
Follow this suggested outline for doing an observation.
1. Preparation for a class visit
a. Meet with the faculty member to get oriented to class
b. Review syllabus, learning outcomes, and lesson plans for the class you are
observing (whether face-to-face or reviewing online)
c. Discuss concerns and ask about strengths to watch for
2. Observation notes during a class visit
a. Remember to sit in the back and avoid interruptions. Just observe.
b. Take notes on visible behaviors, concrete details, and evidence of learning.
Reviewing the content delivered during the class can happen as well but is not the
primary focus.
c. Note the time periodically (every 5-10 minutes) as you take notes
d. Draw a diagram of where people are during class. Note how many students talk /
ask questions and note if the instructor moves around the room (as much as is
possible)
e. Record what you see as if you were ¡®in the field¡¯ (which you are, in a sense!)
How does everyone interact? What are people doing? What can you observe?
3. Follow-up from a class visit
a. Write-up the visit in the form of a summary of your notes
b. Meet with the person you observed
c. Gather input from the faculty member. How did they think class went? Was it
typical?
d. Discuss areas of observation (using a formal protocol or other guideline)
You may want to have more than one visit and more than one conversation. Peer observations
work best in a climate of exchange, where the department and college are engaged and open.
Given the complexity of teaching and learning, we know that sometimes what happens in class is
not in the instructor¡¯s control, so a second visit may be needed.
If a protocol or check list is not in place, you may use the competencies below to build a
structure.
Clemson 360 Teaching Competencies:
(1) Plan (design), prepare, deliver, and evaluate instruction, incorporating:
a.
learner¡¯s needs for clarity, organization, and strong student-teacher rapport,
b. learning outcomes of the discipline and educational institution,
c. attention to retention and transfer of knowledge and skills.
(2) Communicate clearly, through oral (e.g. lecture, instructions), and written (e.g. course
assignments, instructions) means, including facilitation skills of group dialogue.
(3) Manage the learning environment to foster learning, using group management skills,
developing student group skills, using new knowledge on learning, and using
technologies to enhance communication and learning.
(4) Demonstrate ethical and professional behavior in line with content area discipline,
educational institution, and inclusive practices, demonstrating respect for others.
(5) Assess student learning effectively, in both formative and summative ways, and engage
students in assessment processes with the goal of developing independent learning skills.
(6) Learn about, engage, and motivate all learners through inclusive means and with
enthusiasm for student learning of content area(s) and development of student character
in democratic institutions.
(7) Participate in ongoing educational (professional) development (e.g. new teaching
methods and new research on learning and diverse learners; updating content, educational
materials for the content, and educational technology use; updating accessible and
inclusive practices in education; and engaging in scholarship of teaching and learning).
Sources:
Abdous, M. (2011). A process-oriented framework for acquiring online teaching competencies.
Journal of Computing in Higher Education, 23(1), 60¨C77.
Chalmers, D. (2007). A review of Australian and international quality systems and indicators of
learning and teaching. Carrick Institute for Learning and Teaching in Higher ¡. Retrieved
from
Dolinsky, R. (2015). Faculty Collaboratives : National Landscape Analysis of Student Learning
Initiatives and Faculty Engagement 1 Key Findings. AACU.
Chalmers, D. (2007). A review of Australian and international quality systems and indicators of
learning and teaching. Carrick Institute for Learning and Teaching in Higher ¡. Retrieved
from
Gates Foundation. (2015). U.S. Postsecondary Faculty in 2015: Diversity in people, goals and
methods, but focused on students. FTI Consulting. Retrieved from
Henard, F. (2010). Learning our lesson: Review of quality teaching in higher education.
Retrieved from
cation
Higher Education Academy, Guild HE, & Universities UK. (2011). The UK Professional
Standards Framework for teaching and supporting learning in higher education. Higher
Education Academy. Retrieved from
Kite, M. E. (2013). Effective Evaluation of Teaching: A Guide for Faculty and Administrators.
British Journal of Anaesthesia, 110(1), ii-91.
Marsh, H. W., & Roche, L. (1993). The use of students¡¯ evaluations and an individuall structured
intervention to enhance university teaching effectiveness. American Educational Research
Journal, 30(1), 217¨C251. Retrieved from
National Research Council. (2015). Reaching Students: What Research Says About Effective
Instruction in Undergraduate Science and Engineering. National Academies Press.
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