Interviewing - Hire Our HeroesHire Our Heroes

Interviewing

Techniques Guide

Updated: January 3, 2012

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Welcome

For Veterans and Military Service Members like you, the Federal government¡¯s job-hiring process can be difficult. It

is a challenge to:

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Translate your military skills to civilian skills.

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Present your overall military experience in a way that civilian recruiters understand.

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Identify suitable jobs when the same military position may be called something different in civilian terms.

The Internet contains many resources to help

navigate the federal recruiting process, but these

resources can be confusing. Many websites simply

refer you to additional websites with links to other

websites. The most helpful resources are those that

actually connect you with job openings that fit your

background and skills and that honor the sacred

pledge that you made to protect our nation.

The Department of Veterans Affairs (VA) created the

VA for Vets program for just this purpose: to make

the process of finding, applying for and obtaining

federal civilian jobs easier.

This Interviewing Techniques Guide prepares you

for one of the most important parts of the federal

recruiting process, the job interview. It suggests

steps you should take prior to an interview, describes

different types of interviews and offers ideas on how

to effectively answer interview questions.

VA for Vets Interviewing Techniques Guide 1

Contents

About VA for Vets.................................................................................................................................4

Introduction..........................................................................................................................................5

Phone Interview................................................................................................................................6

Individual Interview..........................................................................................................................6

Group Interview................................................................................................................................6, 7

Observational Interview...................................................................................................................7

Performance-Based Interviewing (PBI)..........................................................................................7, 8

The Interview........................................................................................................................................9

Preparing for the Interview.............................................................................................................9

During the Interview.........................................................................................................................15

Nonverbal Communication..............................................................................................................17

Challenges.........................................................................................................................................17

Interview Conclusion........................................................................................................................18

After the Interview...........................................................................................................................18

Contacting the Employer.................................................................................................................19

Illegal Interview Questions..............................................................................................................20

Handling Illegal Interview Questions..............................................................................................21, 22

Additional Resources...........................................................................................................................23

Attachments.........................................................................................................................................25

Attachment A ¨C Job Interview Checklist.........................................................................................26

Attachment B ¨C Typical Phone Interview Questions....................................................................27

Attachment C ¨C ¡°Prove It¡± Method..................................................................................................28

Attachment D ¨C Questions You May Want to Ask........................................................................29

Attachment E ¨C Job Interview Dress Code.....................................................................................30

Attachment F ¨C Ten Questions You Should Never Ask In a Job Interview.................................31

Attachment G - Phone Call for Interview Checklist......................................................................32

Attachment H - Interviews of Types..............................................................................................33, 34

Attachment I - Military Terms/Civilian Equivalent.......................................................................35

VA for Vets Interviewing Techniques Guide 2

The best way to get an interview

is to have a solid resume.

Let the VA for Vets Career

Center help you!

VA for Vets Interviewing Techniques Guide 3

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