Frequently Asked Questions: 2018 Benefits Open Enrollment

Frequently Asked Questions: 2018 Benefits Open Enrollment

As of November 1, 2017

Q: When is 2018 Benefits Open Enrollment? A: 2018 Benefits Open Enrollment will take place Wednesday, November 1- Friday, November 17 for team members at Legacy Meridian Health, Raritan Bay Medical Center and Hackensack University Medical Center.

Team members at Palisades Medical Center and The Harborage will enroll in December.

Q: What is changing for 2018? A: There are some exciting enhancements to your benefits for 2018. Key changes for all team members include introducing:

Horizon Blue Cross Blue Shield as our network-wide carrier for our medical, dental and vision plans;

OptumRx as our network-wide carrier for our prescription drug plan; and, The new website to provide access to benefits and enrollment

resources for all legacy organizations.

These changes are designed to better serve team members and move us toward a more integrated approach to benefits and Total Rewards.

Q: What is not changing for 2018? A: There are no changes to our current benefit plan designs for 2018 (co-pays, deductibles, out-of-pocket maximums, etc., will remain unchanged). Additionally, we are pleased to announce that team member benefit plan rates will generally remain flat (or only increase slightly) for the 2018 plan year.

Q: What will the change to Horizon Blue Cross Blue Shield mean to me? A: Horizon Blue Cross Blue Shield offers a broad, comprehensive provider network that includes most, but not all, of our current network providers. Be sure to check the provider directory available through hmh.

In the limited case that your current provider is not in the Horizon Blue Cross Blue Shield network, please provide his/her name and address for possible network recruitment to Horizon Blue Cross Blue Shield Member Services at 1.844.383.2327, Monday, Tuesday, Wednesday and Friday, between 8 a.m. and 6 p.m., ET, and Thursday, between 9 a.m. and 6 p.m. ET.

Frequently Asked Questions: 2018 Benefits Open Enrollment

Q: What will the change to OptumRx mean to me? A: Prescription drug coverage is included as part of the medical plan. For 2018, we will adopt the OptumRx formulary (list of covered medications). If you are impacted by the formulary change, you will receive a letter from OptumRx in December. You also can view the OptumRx formulary through .

If your current medication is not included in the OptumRx formulary, you can speak with your doctor or Hackensack Meridian Health's onsite pharmacists about:

Which alternative medications would be appropriate for you The steps necessary to request an exception

You can contact one of the following onsite locations for more information:

Meridian Ambulatory Pharmacy at Jersey Shore University Medical Center Meridian Ambulatory Pharmacy at Riverview Medical Center Meridian Ambulatory Pharmacy at Ocean Medical Center Meridian Village Pharmacy at Jackson HackensackUMC Plaza Retail Pharmacy John Theurer Cancer Center

732.776.4750

732.450.2602 732.836.4545 732.994.7388 551.996.8744 551.996.5427

Q: What do I need to do during enrollment? A: The Benefits Open Enrollment period is your annual opportunity to discuss and choose the most appropriate benefit plans for you and your eligible dependents, learn about new benefits and review and update your personal, dependent and beneficiary data.

We strongly encourage you to enroll/re-enroll for benefits so your benefits will best meet the needs of you and your family.

Please review your highlights bulletin sent in the mail (also available on ) for additional reminders about what you should do during and after enrollment.

Q: Will I receive new ID cards for 2018?

A: Yes. Based on your elections, you can expect to receive new ID cards for the medical, prescription drug, dental, vision and/or FSA plans prior to January 1.

Frequently Asked Questions: 2018 Benefits Open Enrollment

Q: How do I enroll?

Starting on November 1, you have four ways to enroll (these details

Legacy Meridian

are also available on ):

Health and Raritan

Bay Medical Center

1. Online Enrollment (Benefits Self-Service) ? Easy online

Team Members

enrollment 24/7 during the enrollment period.

2. Enrollment Caf? ? You can visit the Enrollment Caf? at

select locations. You can access the Caf? schedule at

MeridianAE. Enroll online with as

much or as little assistance as you need from a Benefits

Counselor.

3. Benefits Enrollment Call Center ? Speak with a Benefits

Counselor to complete your enrollment over the phone at

800.498.8812. Open Monday ? Friday, 7:00 a.m.- 7:00 p.m.

ET or Saturday, November 4 and November 11 from 10:00

a.m. ? 3:00 p.m. ET.

4. On-Site Benefits Counselors ? Meet one-on-one with a

Benefits Counselor, who can help you make the best benefit

choices for you and your family. Limited appointments are

available at select locations (you can access the appointment

website at MeridianAE).

Hackensack University Medical Center Team Members

Starting on November 1, you will have the ability to open the "Benefits Enrollment" link.

1. Log into a HackensackUMC PC using your network User ID and Password (if you don't know your User ID or Password, contact the Helpdesk at ex. 4357).

2. Click on the HUMCNET icon to access the HackensackUMC Intranet Portal.

3. Click on the MyWay--PeopleSoft link in the list of applications on the right-hand side of the page.

4. Log on to MyWay--PeopleSoft using the same User ID and Password you use to sign onto the Legacy HackensackUMC network.

5. Click on the Benefits Enrollment link under the Benefits section. Then click "Select" under the Open Enrollment event.

6. Complete your Benefits Elections then click the Submit button.

Legacy Palisades and The Harborage Team Members

You will be able to enroll in December. More information about your enrollment process will be provided closer to your December Benefits Open Enrollment period.

Frequently Asked Questions: 2018 Benefits Open Enrollment

Q: Who do I contact with additional questions?

Medical, dental and vision questions

For general benefits questions

Visit hmh, or

Call Horizon Blue Cross Blue Shield Member Services at 1.844.383.2327, Monday, Tuesday, Wednesday and Friday, between 8 a.m. and 6 p.m., ET, and Thursday, between 9 a.m. and 6 p.m. ET.

Hackensack University Medical Center: Call HR Team Member Support Services at 551.996.2877

Legacy Meridian Health and Raritan Bay Medical Center: Call 1.800.498.8812

Frequently Asked Questions: 2018 Benefits Open Enrollment

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