Amadeus Hotels Manual

AMADEUS HOTELS

CONTENTS

AMADEUS INFORMATION SYSTEM

1

HOTEL LIST WITH DIFFERENT OPTION CODES

6

HOTEL AVAILABILITY AND RATES

21

POINTS OF REFERENCE

42

HOTEL PRICING INFORMATION

60

HOTEL FEATURES

61

HOTEL SELL WITH DIFFERENT OPTIONS

67

HOTEL ELEMENT MODIFICATION

82

AMADEUS INFORMATION SYSTEM

The Amadeus Information System (AIS) includes pages for each hotel chain. These pages contain information about general policies, hotel information and other topics.

The general AIS information pages list the chains that are available through Amadeus. To display these pages, enter:

GG HTL ALL

ALL HOTEL CHAINS

EN 2JUL07 0815Z

--------------------------------------------------------------- PROPERTIES PER CHAIN CODE............................. MS 22 - CHAIN PER MASTER CHAIN CODES.......................... GP MAS - CHAINS PER REPRESENTATION COMPANIES................... GP REP - DESCRIPTION OF THE DIFFERENT ACCESS TYPES............. GP ACC ---------------------------------------------------------------

GENERAL FIGURES

===============

CHAIN

ACCESS TYPES

CODES

====================

=====

DYNAMIC ACCESS

175

COMPLETE ACCESS PLUS

68

COMPLETE ACCESS

1

STANDARD ACCESS

0

=====

TOTAL CHAIN CODES AND PROPERTIES ..... 244

ACTIVE PROPERTIES ==========

58834 14844

24 0

===== 73702

This page shows today's number of hotel chains connected to Amadeus and the type of access.

If you look at the previous display, you can see that Amadeus offers four types of access for hotel chains:

DYNAMIC ACCESS

Indicator " ! "

The highest level of connectivity effectively offers real-time data integrity on all availability screens. Data viewed in the single and multi hotel availability displays comes from the hotel company's internal reservation system. The highest level of connectivity effectively offers real ? time data integrity on all availability screens.

COMPLETE ACCESS PLUS

Indicator " + "

Data viewed in the single hotel availability displays comes directly from the hotel company's

internal reservation system. In cases where the link is temporarily interrupted, Amadeus

central system displays are still available.

Bookings are processed in

exactly the same way as with complete access companies.

COMPLETE ACCESS

Indicator " / "

Hotel availability displays come from the Amadeus central system, as loaded by the hotel companies. Bookings are sent to the hotel chain, via high speed communications links, immediately when a hotel sell transaction is made. Hotel companies return confirmation numbers and other data within 4-8 seconds.

STANDARD ACCESS

Indicator " "

Hotel availability displays come from the Amadeus central system, as loaded by the hotel companies. Bookings are sent to the hotel chain, via teletype at end of transaction (ET) of the PNR. Hotel companies return confirmation numbers via teletype or direct update to the PNR.

Access to AIS pages for specific hotel chain

Each hotel company or chain has their own AIS-pages , and are solely responsible for all information administrated to agents. You will experience some chains has a high level of accuracy, and others do not.

To retrieve the specific pages for a chain e.g. Radisson Hotels, enter:

GG HTL RD

GGHTL RD

The entry to the hotel AIS pages The two letter hotel chain code

RADISSON HOTELS

EN 30SEP05 1740Z

*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*

*-*-*-*

*-*-*-*

*-*-*-* RADISSON HOPSITALITY WORLDWIDE INDEX

*-*-*-*

*-*-*-*

*-*-*-*

*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*

TITLE / SUBJECT *-*-*-*-*-*-*-*-*-*-*-*

UPDATE ACCESS *-*-*-* *-*-*-*

HURRICANE KATRINA UPDATE BOOKING GUIDELINES CANCELLATION POLICY COMMISSION POLICY COMPLETE ACCESS COMPLETE ACCESS PLUS ROLLAWAY REQUEST CREDIT CARD POLICY CUSTOMER SERVICE / HELP NUMBERS DEPOSIT POLICY

08SEP05 16SEP05 16SEP05 16SEP05 30JUL03 16JUL03 16JUL03 16SEP05 16SEP05 16SEP05

GP NEW GP POL GP POL GP POL GP COM GP CAP GP ROO.35 GP POL GP MAR GP POL

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