Access Washington Home
H05-048– Policy/Procedure
July 1, 2005
|TO: |Area Agency on Aging Directors |
|FROM: |Penny Black, Director, Home and Community Services Division |
|SUBJECT: |REVISED SENIOR INFORMATION AND ASSISTANCE STANDARDS |
|Purpose: |The purpose of this MB is to issue the final revised Senior Information and Assistance Standards, formerly |
| |the Information and Assistance/Case Management Program Standards. |
|Background: |The Senior Information and Assistance Standards are the requirements for operating services with funding from|
| |ADSA. |
| |The program standards needed to be updated to reflect changes in technology, implementation of Washington |
| |Information Network (WIN) 2-1-1, and to clarify policy on various issues that have arisen since the standards|
| |were last updated in 1995. |
| |The revised I&A Standards were issued for comment in MB H05-010. The comments received were reviewed and |
| |where necessary changes were made and items were clarified based upon that feedback. |
|What’s new, changed, or |The revised standards reflect: |
|Clarified | |
| |Case Management references have been removed; |
| |The revision strives to bring the I&A system closer to Alliance of Information and Referral Systems (AIRS) |
| |Standards; |
| |Coordination with 2-1-1 and use of electronic database are incorporated; |
| |Follow up with vulnerable assistance clients is required; |
| |Ongoing training for staff and volunteers is required; |
| |An appendix for Medicaid Administrative Claiming is revised and added; |
| |Samples for Interagency Agreements and Resource Inclusion-Exclusion Policies also included in appendices. |
|ACTION: |Effective August 1, 2005, Area Agencies on Aging must implement the new standards in Senior I&A Programs. |
| |Medicaid Administrative Claiming by AAAs must comply effective with August 1, 2005 billings. |
|Related |AIRS Standards: |
|REFERENCES: |WIN211 website: |
|ATTACHMENT(S): |Attachment 1 Senior Information and Assistance Standards |
| |[pic] |
| |Attachment 2 Medicaid Admin Claiming (Appendix A) |
| |[pic] |
| |Attachment 3 Time Study Sheets (Appendix B) |
| |[pic] |
| | |
| |Attachment 4 Sample Timesheet |
| |[pic] |
| |Attachment 5 Sample Resource Database Inclusion-Exclusion Policy (Appendix C) |
| |[pic] |
| | |
| |Attachment 6 Sample Interagency Agreement (Appendix D) |
| |[pic] |
|CONTACT(S): |Susan Shepherd, Program Manager |
| |(360) 725-2418 |
| |shephsl@dshs. |
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