Changes to the Guide Notes and Instructions made in recent ...



46094650NCEA Marker Guide Notes and Instructions 2020Thank you for taking on this significant role.These ‘Guide Notes and Instructions’ must be read by all markers before marking.You must read these Guide Notes and Instructions again as you perform each of the tasks associated with marking.Contents TOC \o "1-3" \h \z \u Changes to the Guide Notes and Instructions made in recent years PAGEREF _Toc47446101 \h 3Marking calendar PAGEREF _Toc47446102 \h 5BEFORE MARKING PAGEREF _Toc47446103 \h 7You must view the marking processes administration support resources. PAGEREF _Toc47446104 \h 7Enter delivery information PAGEREF _Toc47446105 \h 7Logging into your Marking Home page PAGEREF _Toc47446106 \h 9Pre-approval process for travel over 100 km PAGEREF _Toc47446107 \h 9Marker Pack PAGEREF _Toc47446108 \h 9DURING MARKING PAGEREF _Toc47446109 \h 10Receive answer booklets PAGEREF _Toc47446110 \h 10Types and uses of courier boxes and bags PAGEREF _Toc47446111 \h 11Identifying answer booklets PAGEREF _Toc47446112 \h 12Unusual answer booklets PAGEREF _Toc47446113 \h 12Panel meeting PAGEREF _Toc47446114 \h 15Grade Score Marking (GSM) PAGEREF _Toc47446115 \h 15Marking conventions PAGEREF _Toc47446116 \h 16Test marking PAGEREF _Toc47446117 \h 17Check marking PAGEREF _Toc47446118 \h 18Courier bookings PAGEREF _Toc47446119 \h 19Check marking pick-up or delivery issues PAGEREF _Toc47446120 \h 19Re-marking PAGEREF _Toc47446121 \h 20Marking Home page PAGEREF _Toc47446122 \h 20Marking pages PAGEREF _Toc47446123 \h 20View your details PAGEREF _Toc47446124 \h 21Forms PAGEREF _Toc47446125 \h 22Entering results PAGEREF _Toc47446126 \h 22Booklets requested by NZQA PAGEREF _Toc47446127 \h 24Search for Candidate PAGEREF _Toc47446128 \h 24Cut score setting PAGEREF _Toc47446129 \h 26Marker report PAGEREF _Toc47446130 \h 27Marking evaluation PAGEREF _Toc47446131 \h 27Final pick-up of answer booklets PAGEREF _Toc47446132 \h 27Remaining materials PAGEREF _Toc47446133 \h 28Marker claims PAGEREF _Toc47446134 \h 28Test Marking Summary Form: PAGEREF _Toc47446135 \h 30Irregular Answer Booklet Form PAGEREF _Toc47446136 \h 31Supplementary Result Sheet / Change of Result Sheet PAGEREF _Toc47446137 \h 32Marker report to panel leader PAGEREF _Toc47446138 \h 33Contact information XE "Contact information" Marker Helpline8 am – 5 pm weekdays0800 222 230examinations@t.nzNZQA physical addressLevel 14, 125 The Terrace, Wellington 6011NZQA postal addressPO Box 160, Wellington 6140NZQA FreepostFreepost 3221, PO Box 160, Wellington 6140Return delivery address for answer booklets Blue Star, 33 Jackson Street, Petone, Wellington 5012CourierPost0800 501 501courierpost.co.nzChanges to the Guide Notes and Instructions made in recent yearsWe have changed the colour coding of the courier boxes Level 1 box colour = pinkLevel 2 box colour = purpleLevel 3 box colour = yellowScholarship box colour = blueif you receive coloured boxes as above with fluro stickers use these for sending to the PL at the end of marking answer booklets to be used in setting cut scores.Void answer booklets identified at the exam centre have been removed by the sorting vendor. If you receive a void booklet contain it and mark it as usual.Attach the Sender Tracking / For Customer Use part of the courier tickets to the Answer Booklet Control Sheet. A separate courier tracking sheet will not be provided.You must use the online Pre-approved Travel Form.Markers must complete an Online Marker Evaluation Form.Each box of answer booklets sent to you will generate an email to you. The email will contain a tracking number and a link to the HYPERLINK "" CourierPost tracking website.Courier pick-ups must be booked using the CourierPost online tool.Forms will be provided only in these Guide Notes and Instructions. Separate versions of forms will not be provided online.NZQA sorting vendor is Blue Star. Where examinations are marked digitally, individual markers will be invited in September to participate as digital markers. Digital markers will be provided access to online training resources, a helpline, and a manual. The process for marking is simple, robust, efficient, and well supported. The number of markers invited will depend upon the number of entries.NSNs in screen shoots and examples have been removed or replaced with model municationNZQA may communicate with you by email, phone, text, or through messages published on the Marker Home page.If you contact the Marker Helpline, please have your marker code and your standard number available. If your enquiry is about a marker page, please have the page number available.If your enquiry is about specific lines on a marker page, please have the data entry line number available.Correctly labelled boxes can be dropped off at NZ post depots or Post shops. Ensure you retain the tracking and the date location of each box dropped off and email this information to examinations@t.nz or contact the Marker Helpline.If you have any questions relating to the content of these guide notes, contact the Marker Helpline on 0800 222 230.If you need courier bags, courier labels, stationery, or for general administrative queries, contact the Marker Helpline on 0800 222 230.The CourierPost contact number is 0800 501 501.Marking calendarThe calendar below is reproduced from the panel leader guide notes. The shaded rows are reproduced for your information only. XE "Marker calendar 2013" August - September 2020Check and update contact details on NZQA website.Read Marker Guide Notes and Instructions 2020. 28 OctoberLast day to change answer booklet delivery addresses online. 28 OctoberLast day to complete the Pre-approved Travel Request Form to NZQA using the online form.5 NovemberIf the Marker Pack has not arrived, contact 0800 222 230. Panel leader and senior markers complete benchmarking.Panel leader and NAF confirm the Initial schedule. Receive answer booklets in several consignments 3–7 days post-examination.Each box of answer booklets sent to you will generate an email to you.Check off all answer booklets received on Answer Booklet Control Sheets. Return misdirected answer booklets to Blue Star at once using pre-addressed yellow courier bags.Attend panel meeting.Begin test marking following the panel leader’s Marking Timeline.Enter results daily online using the Marking Pages.Panel leader sign off final assessment schedule.Send check marking to panel leader or check marker.Act on feedback changing results, if needed, on answer booklets and online.Panel leader organises and holds cut score meeting.15 DecemberLast day answer booklets delivered to a school or workplace address. After this date, all deliveries will be to a home address.13 December Additional Pages, if any, will appear online. The final Submission button will appear online after a marker has completed all marking pages.CourierPost collects answer booklets:14, 15, 16, 17,18, 21 and 29 DecemberSame day bookings for 14, 15, 16, 17,18 December collections, book pick-ups for all answer booklets before 12.00 pm for pick-up by 5.30 pm.Advance bookings for and 21 December book before 12.00 Friday 18 DecemberAdvance bookings for and 29 December book before 12.00 Thursday 24 December20 DecemberMarker Report Form emailed to the panel leader.Marker Evaluation Form completed online.Claims can be made when all markers have clicked the Final Submission button.Final check that all your answer booklets are in a box.21 DecemberThe preferred date for final submission of results for examinations.29 DecemberLast day for answer booklets to be picked up. If pick-up has not happened by 12.00 pm, please phone 0800 501 501.January 2021Return all unused stationery and courier items to NZQA.Keep secure all answer booklet control sheets with courier tabs until late February.17 JanuaryLast day for you to claim online, for payment by 1 March.28 FebDestroy all examination-related materials after checking for answer booklets.Responsibilities XE "Responsibilities" National Assessment Facilitator (NAF) XE "National Assessment Facilitator (NAF)" has overall responsibility for:marking processesrecruiting and contracting of markersmonitoring marking.Senior Business Liaison Officer XE "Operations Officer (OPO)" has responsibility for:responding to marker administration enquiriesmarking processes administration.Panel leader XE "Panel leader" has responsibility for:the organisation, briefing, and operation of a panel of markersconsistent application of the assessment schedule by markers on the panelconducting the benchmarking process conducting the panel meeting, and cut score meetingpermitting markers to start markingrequiring markers to stop markingfulfilling their check marking and marking responsibilities.monitoring the quality and progress of result entry onlinecommunicating with the NAF and if needed the examiner writing the final assessment schedule and Panel Leader’s Report Co-ordinating panel leader XE "Coordinating panel leader" has added responsibility for:the organisation and operation of multiple linked panels to ensure that interpretations made for the same achievement standard are applied by all panels. Marker XE "Marker" has responsibility for:ensuring that all answer booklets are marked according to the assessment schedule, benchmarks, marking conventions, and any other instructions provided by the panel leaderensuring that answer booklets and online result entries are free from marker errorsentering results online dailyfollowing all processes and procedures in these guide notesattending all panel meetingsresponding to instructions and advice given by the panel leader or check markerreviewing marking as required following check markingchanging any results online if required following a review of marking after check marking.undertaking and completing any re-marking as necessarywriting and emailing a Marker Report to the panel leadermaintaining the security and confidentiality in relation to all marking personnel, all answer booklets, associated marking material, and all marking processes.Check marker XE "Check marker" has added responsibility for:supporting the panel leader in the organisation, briefing, and operation of a panel of markerscompleting check marking as specified by the panel leader.BEFORE MARKINGYou must view the marking processes administration support resources.Marker pack breakdownReceiving answer bookletsMarking conventionsIrregular answer bookletCheck markingResult entryThese resources provide a guide to the administrative processes required for marking. Enter delivery informationTo avoid delays and misplaced deliveries, you must check your delivery addresses are correct.CourierPost will not leave answer booklets at an address if no one is available to sign for the delivery.We strongly recommend that you use a school address for answer booklet deliveries before 15 December. After this date, CourierPost will make any further deliveries to your home address. Rural area deliveries may take up to three working days. You must use the address validation tool to enter your address. You can find the tool by following the Contact details page link on your Marker Home page. On your Contact details page select Add an address.Use the radio buttons to select the School or Other address type. For school addresses select the school name from the pop-up menu and the address field auto completes. Click Save.Choose, Other. Start typing; the field auto completes. Select the correct address and save. If an address does not appear in the drop-down list, contact the Marker Helpline. Repeat the process above for entering your Delivery, Home, Pick-up and Work addresses. 28 October is the last date to check and update your answer booklet delivery address. Fromthis date, the address file does not automatically update after any changes that you make online. To ensure you receive your answer booklets, you must notify the Marker Helpline of delivery address changes made from 28 October onwards.Logging into your Marking Home page XE "Logging into your Marking Home page" To change your details, go to . On the Login page, click on All other users Login and enter your username/ID and password.Select Marking Home page, then click on View Your Details. Please note any changes made to your details on QAccess will not be updated on your Marking Home page. You will need to update these separately. Pre-approval process for travel XE "Pre-approval process for travel" over 100 kmThe marking incidental fee covers the first 100 km of travel to panel and any other marking meetings. If your travel is likely to exceed 100 km and you require payment for the extra kilometres, you must request pre-approval from your NAF. Complete the online Pre-approved Travel Form by 28 October. If you expect difficulty completing this process, please phone the Marker Helpline 0800 222 230. Payment is conditional on a pre-approval form being received by NZQA. Where you claim for travel over 100 kilometres, and a Pre-approval Travel Request Form has not been completed, your claim may be delayed. Marker Pack XE "Marker’s Pack" A marker pack of stationery and courier materials will be sent to your home address in early November. It contains:a cover letteradhesive tape for resealing answer booklet boxesenvelopes and labelstwo small and two large Freepost envelopes for returning materials to NZQAten pink courier bags for sending answer booklets to and from the check marker or NZQAtwo yellow courier bags pre-addressed to Blue Star for misdirected answer booklets two Saturday Delivery prepaid tickets If anything is missing, or if a pack is not received by 5 November, contact the Marker Helpline.DURING MARKING Receive answer booklets XE "Receipt of answer booklets" CourierPost will send you an email each time a single box or bag of answer booklets is sent to you. Each email will have a tracking number and a link to their online tracking service. Call CourierPost at once if there are any courier problems. If there is a reoccurring problem, call the Marker Helpline.CourierPost will deliver the answer booklets 3–7 days post-examination. They are likely to arrive in several consignments. If a person is not available to sign for a consignment, CourierPost will not leave the booklets but will leave instructions to arrange delivery. If unmarked booklets are left without a signature, phone the Marker Helpline at once on 0800 222 230.Markers may receive answer booklets in four ways:in boxeslate answer booklets in pink courier bagssome by hand from the panel leader.As soon as you receive your answer booklets, do the following:Count the number of boxes and compare to the number expected shown on the box label.If you have not received the expected number of boxes call the Marker Helpline.Locate the Answer Booklet Control Sheets in the first box of each consignment.Use the candidate code to identify a booklet.Tick the received column to record receipt.Ensure all booklets received are recorded.Write Z for any booklets not received.If a large number of Z codes are recorded contact the Marker Helpline.Enter the Z results on to your marker pages as soon as possible after taking receipt. The page number for data entry is printed at the top of the answer booklet sheet.Keep the Answer Booklet Control Sheets as your record of receipt and for recording results before sending answer booklets for check marking. Keep the contents of any plastic bag together, and after processing return answer booklets in plastic bags at the top of a box.Call the Marker Helpline at once if any answer booklets are damaged in transit.Apply the Blue Star return courier label carefully over your address label on the box. Keep the boxes to send answer booklets back when marking is complete.Keep all answer booklets safe and secure. Guinea Pig (GP) answer booklets During benchmarking the panel leader might have received GP booklets allocated to you to use to develop benchmark answer booklets for marker training. Where the panel leader has marked these booklets, they will reallocate the booklets to themselves. The marked booklets will not be sent to you. All the GPs allocated to you and not marked during benchmarking will be given to you at the end of the panel meeting. Print the GP anise the GPs by exam centre code.Use the printed GP page to tick next to the record of the GP booklets you received. Write Z for all booklets you did not receive. Enter the Z online at once. The Z alerts NZQA to the status of this booklet.If the panel leader has kept the booklets, they will overwrite the Z when the booklet is reallocated to them.Types and uses of courier boxes and bags XE "Courier boxes and bags" Level 1 box colour = pinkLevel 2 box colour = purpleLevel 3 box colour = yellowScholarship box colour = blueIf you receive coloured boxes as above with fluro stickers use these for sending to the PL at the end of marking answer booklets to be used in setting cut scores. If you receive a box with a fluro-sticker, you should also receive a letter containing instructions. If you do not receive the letter, please contact the Marker Helpline.Pink courier bags (non-signature required) for:sending and returning check markingreturning marked answer booklets requested by NZQAsending irregular answer booklets to your panel leader.Yellow courier bags (non-signature required) for:returning misdirected answer booklets to Blue Star.Identifying answer booklets XE "Unusual answer booklets" All answer booklets used by candidates will be personalised with a barcode. The example below shows the data contained on the barcode for a question and answer booklet. The Exam Centre Code – Exam Code is the number of the examination centre where the candidate sat the examination, followed by an Exam Code for a specific candidate at that centre. Your Marker Code consists of four numbers and the letter A. The Candidate Sort Code assists with the sorting of answer booklets back to candidates.The NSN (National Student Number) is the candidate’s unique identification number. The Booklet Code shows the achievement standard number.Unusual answer bookletsIrregular answer booklets XE "Irregular answer booklets" An irregular answer booklet is one with disturbing content, or one in which you suspect collusion, copying, or other misconduct (e.g. offensive language, use of additional pieces of paper). An answer booklet you believe is irregular should be sent to your panel leader at once. If you find an irregular answer booklet, complete the following steps:mark it as usual and enter the result online including double entrycomplete an Irregular Answer Booklet Form (ensuring your comments are professional and based on evidence as they could later be read by the candidate)print and sign the formsend it at once with the answer booklet to your panel leader in a pink courier bag. Your panel leader will investigate. The answer booklet will not be returned to you.Damaged answer booklets XE "Damaged answer booklets" If an answer booklet is damaged in transit or during marking, complete the following steps: mark it as usual and enter the result onlinecomplete an Irregular Answer Booklet Form and send it with the answer booklet to your NAF at the address on the form, using a pink courier bag.Non-personalised answer booklets XE "Non-personalised answer booklets" A non-personalised answer booklet is one without a barcode and will usually have the candidate’s NSN, Exam Centre Code, and Exam Code written on the cover instead.If it contains candidate answers, complete the following steps:mark it as usualuse the Search for Candidate function to enter the result onlinedownload and complete an Irregular Answer Booklet Formuse a pink courier bag to send the form with the answer booklet to Logistics, Level 14, NZQA, 125?The?Terrace, Wellington 6011if you cannot find a result entry line, call the Marker Helpline.Supplementary paper enclosed in a plastic bag with answer bookletComplete the following steps: XE "Supplementary paper enclosed with answer booklet" Any supplementary paper must have the exam supervisor’s name or signature on it and look like the example below.Mark both as usual, enter the result online, and return to the plastic bag.If the supplementary paper does not have the exam supervisor’s name or signature on it, download and complete an Irregular Answer Booklet Form. Send it with the answer booklet and supplementary paper to your national assessment facilitator in a pink courier bag.If you receive supplementary paper without a booklet, please send this to Logistics, Level 14, NZQA, 125 The Terrace, Wellington 6011, in a pink courier bag.If you receive supplementary paper that is signed, is in a booklet, but does have not have an NSN and the handwriting is a match to the booklet, write the NSN from the booklet on to the sheet and mark as usual. If you have any concerns, please complete Irregular Answer Booklet Form and courier this to NZQA with the supplementary paper and the booklet secured in the plastic bag. Two answer booklets enclosed in a plastic bag, one with and one without a bar code, complete the following steps: XE "Two answer booklets, one with and one without a bar code" If both have been written in, clip them together, mark both as usual, record the result on the front cover of the first answer booklet, enter the result online, and return to the plastic bag.If only the barcoded answer booklet has been written in:mark it as usualenter the result onlinereturn to the plastic bagdestroy the non-barcoded answer booklet.If only the non-barcoded answer booklet has been written in: write the candidate’s NSN on the covermark it as usualenter the result online complete an Irregular Answer Booklet Formuse a pink courier bag to send the form with both answer booklets to Logistics, Level 14, NZQA, 125?The Terrace, Wellington 6011. Answer booklets in a plastic bag with typed separate paper, complete the following steps: XE "Answer booklets with typed separate paper" check the NSN on the top of the separate paper matches the NSN on the answer bookletmark the answer booklet and separate paper as usual enter the result onlineplace the separate paper inside the answer bookletreturn to the plastic bag.Do not staple the paper to the booklet.Void answer booklets, complete the following steps: XE "Void answer booklets" Void answer booklets identified at the exam centre should have been removed by the sorting vendor. If you receive a void booklet contain it and mark it as below. Void answer booklets are either blank inside, or the whole response has been completely crossed out by a candidate. They should be marked using the following conventions.contain each page by putting a diagonal line across it with red penon the front cover write Void and write V in the total box with red pen, as shown belowenter the result as V on your Marking Pages.Misdirected or mislabelled answer booklets XE "Misdirected or mislabelled answer booklets" For a standard you are not marking, send it to Blue Star at once using a pre-addressed yellow courier bag.For your standard but has another marker code, mark it as normal and enter the result online using the Search for Candidate function. Booklet answered in Te Reo Māori but has your marker code, send it to your panel leader using a pink courier bag.Answer booklet is not on your marking pages, has your marker code, and is for your standard, complete the following steps:mark it as usualuse the Search for Candidate function to enter the resultrecord the result manually on your Answer Booklet Control Sheet.Panel meeting XE "Panel meeting" You must attend the panel meeting. The panel leader will confirm details for the meeting. Take along a red pen, this booklet, and your marker pack.You must not begin marking until approval has been given by the panel leader.The purpose of the panel meeting is to:ensure that you have a clear understanding of the achievement standard and assessment scheduleestablish consistency in marking using benchmarking scripts provided by the panel leadergive you authority to start marking. You must not start marking before the panel leader has given you permission.The panel leader will provide a marking timeline, examination paper, achievement standard, current assessment schedule, and benchmarking scripts at the meeting.Grade Score Marking (GSM) XE "Grade Score Marking (GSM)" Each question is awarded a single grade score. NAMEN?N1N2A3A4M5M6E7E8The grade score is awarded using the criteria from the schedule. It is based on the whole response to each question and should take account of all evidence.A question with no response or relevant evidence will receive N?, but an answer with some evidence (insufficient for Achieved) must receive N1 or N2.Acknowledge what the candidate knows and can do. Do not mark what the candidate does not know or cannot do. A high-quality response should not be marked down for a minor error.The total score from adding together the scores for all questions is written on the front cover of the answer booklet. You must check that the sum is correct. There is no further check upon the accuracy of addition.‘Top down’ marking XE "Top down marking" The ‘top down’ marking system is consistent with standards-based assessment. For each question, first look for evidence of Excellence. Where sufficient evidence for Excellence is found, award the grade. Sufficiency of evidence against the criteria in the standard is paramount. Marking conventions XE "Marking conventions" Record the grade score in the box at the end of each question, e.g. M5, then write the two-digit total score (with no letters) in the total box on the front cover of the answer booklet, e.g. 05.Use only a red pen for marking (but if a candidate has written in red then use a blue pen).Do not use correcting fluid or pencil.Do not write any words or codes, unless specifically directed to by the panel leader.The following containment conventions prevent candidates from altering answer booklets sent for reconsideration. You must use these conventions.Put a diagonal line through all blank spaces and blank pages in answer booklets, and both sides of any supplementary paper.Double slash // as close as possible to the end of the candidate’s responses.Circle where a candidate has used pencil or correcting fluid and write this adjacent to the response and on the front cover of the answer booklet.If you change any grade score, cross it out, write the corrected result and initial it. If necessary, cross out, rewrite, and initial the corrected total in the box on the front cover of the answer booklet (as above).Check that the total is the correct sum of the grade scores.Ensure the result entered online is also corrected.Do not write comments for the check marker in the answer booklet, use sticky notes instead and ensure they stick out, so you can easily remove them later.Test marking XE "Test marking" Following the panel meeting, markers test mark 40 answer booklets and enter the results online. You must stop marking after 40 booklets as the assessment schedule has not been confirmed and might be altered at this point. You might be required to mark again all answer booklets using the altered schedule. You must stop marking until the panel leader has finalised the assessment schedule and given approval to continue marking. For multi-question answer booklets, email the result of this marking to your panel leader on the Test Marking Summary Form so that the panel leader can see the spread of grade scores for each question.Check marking XE "Check marking" Check marking is the process that ensures consistent marking. Your panel leader will explain the check marking procedures and provide the marking and check marking timeline at the panel meeting. All markers, including panel leaders, must send a percentage of answer booklets for check marking.After sending answer booklets for check marking, continue marking; do not enter any further results until you receive check marking feedback. Feedback from your panel leader or check marker may require you to go back over earlier marking and make changes to answer booklets already marked. This must be done to ensure you are marking to the same standard as the other members of the panel. This is a normal part of marking. If check marking requires changes for consistency, you must change any results entered online since your marking was last check marked.You must ensure that changed totals written on answer booklets by the check marker are changed online. If you do not do this the result on the booklet will be different to the score on the candidate’s results page. You m+-ust confirm with the panel leader or check marker that online results have been updated.Sending answer booklets for check marking XE "Sending answer booklets for check marking" Follow the instructions from your panel leader to select a group of consecutive answer booklets, which includes 30 that are ‘live’ (i.e. contain responses) from an Answer Booklet Control Sheet to send for check marking. Tick the CM Sent column and record the result of each answer booklet you are sending on your Answer Booklet Control Sheet.Attach the Sender Tracking / For Customer Use part of the courier tickets to the Answer Booklet Control Sheet.Book a courier pick-up before 12.00 pm for pick-up by 5.30 pm on the same day (working day), or after 12.00 pm for pick-up the next day. You must use the CourierPost online booking tool, so that we can get delivery reports from CourierPost. Instructions are available on the next page. If the panel leader requires a Saturday delivery, you must make a booking before 10.00 am on Friday at the very latest. Pick-up will occur before 5.30 pm. You must attach a Saturday delivery sticker to the courier package. If a Saturday delivery sticker is not attached, the package will not be delivered on Saturday. Saturday delivery is generally only available in metropolitan areas. You can check whether Saturday delivery is possible at courierpost.co.nz/tools/address-checker.Couriers will not collect answer booklets on a Saturday. Courier bookingsMarkers must use the online tool to book check marking pick-ups and final pick-up. If for some reason you cannot use the booking tool please phone 0800 501 501. The online booking tool is easily accessible and available 24/7.StepInstructionsScreen shotVisit courierpost.co.nzSelect Book a Pick Up in the drop-down menu.Select Book a Pick Up by Address.Do not use the Site ID option.Enter information in each field.You can request an email confirmation of your job booking. This will be useful in case you need to query the pick-up.You can also click on Remember me option, so the next time you enter your name, the system will remember your pick-up details. Pick-ups booked by phone require you to repeat all your details.You must complete all required fields as shown by an asterisk. Please enter NZQA under the ‘Company name’ for CourierPost performance reporting purposes. Other fields are optional. For example, ‘Pick up instructions’ is not required.Click on “BOOK PICK UP” button at the bottom.You will see a pop-up window with the job booking number.This job booking number is to be used for any query for this pick-up.?Check marking pick-up or delivery issuesCall CourierPost at once if there are any courier problems. If there is a reoccurring problem, call the Marker Helpline.Re-marking XE "Re-marking" In the unlikely event that the final results across all markers for a standard are unjustifiable, all answer booklets might have to be re-marked either fully or in part. Only the Manager, Secondary Examinations, can make the decision to require remarking. NZQA will pay markers on a pro rata basis depending on how many individual questions or total answer booklets need to be re-marked, and how long this takes. Marking Home page XE "Marking home page" When you log in and click on Marking Home page, the top area of the screen displays messages to markers, which you should always check. From the Marking Home page, you will see the link to your marking pages.Marking pages XE "Marking Pages" Below is an example of the online Marking pages, with explanations. It is best to read this along with an open marking page. A. Allocation Summary XE "Allocation Summary" The summary counts everything that we have sent to you. Absent booklets and void booklets removed at the sorting vendor are not counted.B. Search for Candidate/Sort Pages XE "Search for Candidate/Sort Pages" The Search for Candidate dialogue box finds the location of a result entry line on your Marking Pages. Search for candidate will also find a results entry line on another marker’s page.Do not use the Sort Pages function unless told to do so by your NAF. It re-sorts the entries on the Marking Pages into Exam Centre Code/Exam Code order. The sort cannot be undone.The Page Order column shows either C if the answer booklets are in Answer Booklet Control Sheet order (this is the sort order in your boxes), or, E if the pages are sorted are in Exam Centre Code/Exam Code order. C. Control Sheet Pages XE "Control Sheet Pages" A control sheet page and the matching online results entry page have the same page number. Each control sheet page has at least one line. The maximum number of answer booklets per page is 40. The Entries column shows the number of entry lines on each page.As marking progresses, new pages may appear. NZQA may reallocate pages to you from another marker. These will appear at the end of your Control Sheet Pages, highlighted with a red asterisk.D. Guinea Pig Pages XE "Guinea Pig Pages" These pages list answer booklets that have not been through the main sorting process. They went directly to the panel leader. Guinea Pig answer booklets will be given to you at the panel meeting. Guinea Pig pages are sorted by Exam Centre Code - Exam Code order.E. Supplementary Pages XE "Supplementary Pages" Supplementary Pages will appear when you reallocate an answer booklet(s) from another marker to yourself.F. Additional Pages XE "Additional Pages" Additional Pages may appear from 13 December. Most of these pages will contain information for booklets that you did not receive. As soon as these pages appear, if you do not have answer books listed on the page, write Z in each data entry line.Other result entry lines may be for answer booklets you have marked but could not enter elsewhere.All pages, including Additional Pages, must show as Complete before the Final Submission button will appear.View your details XE "View your details" Change personal details such as email, phone numbers, and addresses using this screen. After 28 October you must notify the Marker Helpline on 0800 222 230 of any change of address. Online changes made after this date, will not change the address to which your answer booklets will be delivered.Forms XE "Forms and guide notes" Forms used during the marking and results entry process are available by clicking on the link(s) below, or at the end of these Guide Notes and Instructions.FormDeliveryPre-approved Travel FormOnline Pre-approved Travel FormIrregular Answer Booklet FormCourier to your panel leaderTest Marking Summary FormEmail to panel leaderSupplementary Result Sheet/Change of Result SheetEmail or courier to NZQAMarker Report FormEmail to your panel leaderMarking Evaluation FormOnline Marking Evaluation Form.Entering results XE "Entering results" To enter results, click on Result Pages for Marker Code xxxx on your Marking Home page to display your Marking Pages.Initial results entry XE "Initial results entry" All results must be entered from the front cover of the answer booklet.You must ensure that the Answer booklet has been positively identified by its exam code and the last 3 digits in the NSN. To enter results, click on Not started or In Progress on the relevant page listed in the Initial Entry column. This will display the Mark Sheet Entries page (see over page). Results less than 10 must have a zero for double figure entry, i.e. 01, 02, 03, 04, 05, 06, 07, 08, 09.Some pages may have an initial status of In Progress. This is because NZQA has entered a Y, for absent, or you have entered Z (not received). If there are two separate lines on your Marking Pages for the same answer booklet, enter the result on one line and enter a Z (not received) on the other line. Do not enter Y. Y means absent from the exam centre. If you do not have a booklet for a result line enter Z.You must click the Save button to save results.When you have entered a full page of results and Saved, the status on the Marking Pages screen will show as Complete.Initial Entry pages showing as Complete are editable until you save a result on the corresponding Double Entry page. Once a result has been saved on the Double Entry page the Initial Entry page will be locked. No further editing is possible.Double result entry XE "Double entry of results" You must enter all results twice. Your panel leader will give approval to double enter your results. All double result entry must be entered from the front cover of the answer booklet to ensure the correct result is entered. Results should not be copied from a Control Sheet Page or other record, as any error will be repeated.Click on Not Started or In Progress for the page shown in the Double Result column to double enter the results. The process for double result entry is the same as the process for entering initial results. Once you have completed making entries on a page, click on Save to continue. If the Mismatch screen is displayed, the double result entry displayed does not match the initial result and you must recheck the answer booklet and enter the correct result. Mark sheet entries pageCompletion of marking and final submission of results XE "Completion of marking and final submission of results" The Final Submission button will appear on screen from 13 December after all your Marking Pages, including any Additional Pages, are completed. Your panel leader will give approval to click the Final Submission button. When you are certain no more edits are needed, click the Final Submission button. You are asked to confirm, and if you answer, Yes, your entries are complete. The message ‘The final submission is now complete. Pages can be viewed but not edited’ will appear. If you receive any further booklets record the results using a Supplementary Result Sheet/Change of Result Sheet and scan and email the sheet to your NAF. Keep a copy for your records.20 December is the preferred date for final submission of results.Booklets requested by NZQA XE "Booklets requested by NZQA" Answer booklets may be requested by NZQA in relation to possible breaches of examination rules.The message ‘NZQA requires the return of booklets’ will appear beside the Booklets returned to NZQA link on your Marking Home page. This message will disappear once the requested answer booklets have been checked off in the Booklets returned to NZQA screen.You will also be sent a letter and prepaid envelope to follow up this online request. If you receive this request, you must at once complete the following steps:Find the answer booklet in your allocation by using the Search for Candidate link.Mark it as usual.Enter the result online on your Marking Pages and record it on the Answer Booklet Control Sheet. Send the answer booklet to NZQA using the prepaid envelope.If you have not yet received the booklet, wait until the final week of marking and if it still has not arrived, complete the form at the bottom of the letter and return it in the prepaid envelope.Search for Candidate XE "Search for Candidate" Use the Search for Candidate link to:locate an answer booklet requested by NZQAtransfer a result entry line from another marker’s allocation to your allocation to enter a result. Locate a result entry line: XE "Locate an answer booklet" click on Search for Candidateenter either the candidate’s NSN or both their Exam Centre Code and Exam Codeclick on Search.If the candidate is found, you will see their entry on the Control Sheet Page.If the candidate is not found, there will be a notification message.Transfer a result entry line XE "Transfer a result entry line" to yourself:click on Search for Candidateenter either the candidate’s NSN or both their Exam Centre Code and Exam Codeclick on Search. If the candidate is found, the details of the requested answer booklet will appearclick on Accept.The result entry line will be transferred (your name and marker code will appear) and you can add a result by clicking on Edit and then on Save.When you transfer a result entry line from another marker to yourself a Supplementary Page will be created on your Marking Pages. Additional answer booklets transferred from other markers to you will appear on this Supplementary Page until there are 40 result entry lines, when a new Supplementary Page will be created.When you transfer a result entry line from another marker to yourself warning messages might appear.‘Warning: forbidden learner’ or ‘Warning: forbidden provider’ means the result entry line belongs to a specific candidate indicated as forbidden, or a candidate from a school indicated as a forbidden provider.Do not mark the answer booklet.Send it to your panel leader who will reallocate the result entry line.‘Reallocation failed: result code already present’ means a marker has already entered a result for this candidate for the same standard.Check that you have entered the NSN correctly.If you are still unable to transfer the result entry line, mark the answer booklet as normal and email the result and the NSN to your NAF.Download and complete an Irregular Answer Booklet Form and include the other marker’s code, the candidate’s NSN, and the standard number.Send the form and answer booklet to your NAF using a pink courier bag.If you cannot find a result entry line on the Marking Pages after using Search for Candidate, wait until after 13 December when Additional Pages become visible. If there is still no result on the entry line, complete a Supplementary Result Sheet/Change of Result Sheet, copy it for your records, then email it to your NAF.Cut score setting XE "Cut score setting" For multi-question answer booklets, when acceptable consistency has been reached late in the marking process, some markers will send a selection of marked and double entered answer booklets to the panel leader for the cut score meeting. The answer booklets will not be returned to markers.You must answer booklets to the panel leader if you receive a box or boxes with fluro sticker on a box(es).The cut scores for each grade boundary are recommended by the panel leader and a senior marker to align with the standard, the assessment schedule, benchmarking scripts, and their professional judgement.AFTER MARKING Marker report XE "Marker report" Download and complete a Marker Report Form and email it to your panel leader by 20 December at the latest. Keep notes during marking to help write this report. Marking evaluation XE "Marking evaluation" Use the Marker Evaluation Form link to access and complete the evaluation form and then submit.Final pick-up of answer booklets XE "Final pick up of answer booklets" The panel leader will give approval for the courier collection of marked answer booklets.Preparation of boxesBefore sending by courier:Remove sticky notes. Align spines.Do not crease or fold answer booklets.Fill boxes with fluro stickers first.Do not put plastic bags in boxes with fluro stickers.Place answer booklets in plastic bags at the top of the boxesCover or deface the original delivery address. Carefully apply a courier label. The barcode, delivery address to Blue Star must be visible and intact. If you require extra boxes and/or courier labels, contact the Marker Helpline on 0800 222 230 as soon as possible. These will be sent from NZQA. Courier arrangementsSame day bookings for 14, 15, 16, 17,18, December collections, book pick-ups before 12.00 pm for pick-up by 5.30 pm.Advance bookings for and 21 December book before 12.00 Friday 18 DecemberAdvance bookings for and 29 December book before 12.00 Thursday 24 DecemberIf your boxes are not picked up by 21 December, you must arrange a pick-up before noon on 29 December for collection by 5.30 pm the same day. Correctly labelled boxes can be dropped off at NZ post depots or Post shops. Ensure you record the tracking number, the date, and the location of each box dropped off and email this information to examinations@t.nz or contact the marker helpline.Do not return split consignments. You must send your boxes in one consignment.Courier tracking XE "Courier tracking" To track the courier consignments, complete the following steps:Log on to courierpost.co.nz.Enter the consignment number (from the Sender Tracking Label part of the courier ticket) in the Track & Trace field.Click on Trace Now, view the date and time of pick-up, the courier identification, and delivery status.Keep any tracking numbers used for check marking or sending answer booklets to Blue Star until 1 March 2021.Remaining materials XE "Remaining materials" Return all unused stationery and courier items to NZQA during January. Check for live answer booklets and then destroy all other examination-related materials. Marker claims XE "Marker claims" You will be paid under the terms of the markers’ contract. Marker claims can be made online, and if correct by 17 January, should be paid by 1 March. You can print a copy of your claim from the NZQA website at any time. If a marker claim is not complete, payment may be delayed. Any claims for postage, couriers, telephones, and meals must have a GST receipt.NZQA is unable to pay for capital expenditure (e.g. filing cabinets and computers) or tax deductible (e.g. printer paper and cartridges).Completing your claim online Log in, go to Marking Home, and click on Claim Details (this button will appear towards the end of marking) and then on Start Claim. If the contract drop-down list is not Panel Leader, Marker, or Check Marker, call the Marker Helpline. If you have different marking roles on separate panels, for example, panel leader on one panel, marker on another, call the Marker Helpline before you make the second claim.Enter your claim entitlements on the Payment Information page, as below. Claim typeIf you are sending a GST invoice for your services, select the GST Invoice option.Otherwise, leave the Normal Claim option selected and choose the payment method.Booklet markingIf you marked more than one standard, there will be a line for each.The Returned box will contain the number of answer booklets for which you entered results (including V booklets). Y and Z booklets are not included.If you were a check marker, enter the number of answer booklets you check marked in the Marked box, and note this in the Notes box. Marking feesTick the Marker Administration fee and Marking Incidentals pletion of administrative responsibilitiesTick the, Completion of administrative responsibilities box to confirm all marking tasks have been completed. These include:clicking the final submit button, answer booklet collection has been bookedcompleted marker report completed marking evaluation. Claims without this confirmation will not be processed. Claim summaryClick on Save. A summary of the claim will appear for you to check. 335407017589500If you need to change any details, click on Edit Claim Information, make the changes, and Save again. Check the accuracy of all information to avoid delays in your claim being processed.When the claim is correct, tick the confirmation box, and then Submit Claim. A confirmation message will appear. You cannot edit the claim any further. If you need to change something, call the Marker Helpline.If you have receipts to send, print out a copy of your completed claim form, attach the receipts and post to NZQA in an envelope from your Marker Pack. A photograph and upload option might be available in 2020.Receipts must be itemised and include the GST number. EFTPOS receipts without a GST number will not be accepted. This might delay payment of your claim.Tracking claimsTo track your claim, log in and click on Claim Details. A message will appear which shows the status of your claim. The initial status will be Submitted, which changes to Approved, and then to Sent for Payment. If NZQA needs further information you will be contacted. The status of the claim will be On Hold. This might delay payment of your claim. Test Marking Summary Form: After test marking, enter the results online, complete this form, and email it to the panel leader at once. Marker:Code:Answer bookletQ1Q2Q3Q4Total12345678910111213141516171819202122232425262728293031323334353637383940Irregular Answer Booklet FormComplete all sections of this form electronically.Print out a copy of the completed form and sign it.Place a printed signed copy of this report in a courier bag with the answer booklet and send it to the panel leader or NAF. Note: A copy of this completed form will be included in any NZQA correspondence with the candidate I have marked the answer booklet Y/N FORMTEXT ?????I have entered the result online Y/N FORMTEXT ?????Candidate NSN: FORMTEXT ?????Subject: FORMTEXT ?????Standard: FORMTEXT ?????Outline of the irregularities found in the submission, including page number where appropriate. FORMTEXT ?????Marker’s initials: FORMTEXT ????? Marker Code: FORMTEXT ????Date: FORMTEXT ?????Panel leader comments:Panel leader action:(delete or cross out what does not apply)No further action Sent to NAF(Courier the report with the folder/submission to your NAF at NZQA, Level 14, 125 The Terrace, Wellington 6011. Use a signature required pink courier bag and stick the Customer Copy label onto the Answer Booklet Control Sheet)Panel leader’s initials: FORMTEXT ?????Date: FORMTEXT ?????-4497010107000NAF ActionNAF FORMTEXT ?????Referred to Breaches Team FORMTEXT ?????Other FORMTEXT ?????righttopSupplementary Result Sheet / Change of Result SheetThis form is to be used to notify any result(s) which you were unable to enter online.Please complete this form.Either post it to: Secondary Examinations – NZQA PO Box 160 Wellington 6140oremail it to examinations@t.nzNCEA Level 1 ?NCEA Level 2 ?NCEA Level 3 ?NZ Scholarship ?Standard Number:Subject:Marker Code:Marker Name:Centre No.ExamCodeNSNResult on Web Result Page(if applicable)Final ResultComments (if applicable)Marker Initial:Date:NAF signature:Date:SDM Team action:Date:NZQA Action:Marker report to panel leaderClick here to enter subject. Choose level. Click here to enter standard number.Marker detailsSurname First name(s) Marker code Email your completed report to your Panel Leader by 20 December. Please read the Writing Reports Guidelines on the Marking Home page. Part A: Report on processes and supportMarking process Select if you agree or disagree with the comments below. You may add a comment. aMarking timeframe was suitable and the workload manageable.Click here to enter comment.Choose an item.bI would be prepared to mark again.Click here to enter comment.Choose an item.cList any administrative procedure(s) you feel we at NZQA could improve.Click here to enter comment.dDo you have any further comment?Click here to enter comment.Part B: Report on the examination and candidate performanceQuality of the examination Quality of the examination What worked well and/or what could have been improved?Click here to enter comment. Ideas for improvement may relate to working, layout or validity. Assessment ReportAchievementCandidates who were assessed as achieved commonly:Not AchievedCandidates who were assessed as Not Achieved commonly:Achievement with MeritCandidates who were assessed as Achieved with Merit commonly:Achievement with ExcellenceCandidates who were assessed as Achieved with Excellence commonly:Standard specific comments ................
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