StandardS of Practice for HoSPice ProgramS

STANDARDS OF PRACTICE FOR HOSPICE PROGRAMS

PROFESSIONAL DEVELOPMENT AND RESOURCE SERIES

STANDARDS OF PRACTICE FOR HOSPICE PROGRAMS

PROFESSIONAL DEVELOPMENT AND RESOURCE SERIES

STANDARDS OF PRACTICE FOR HOSPICE PROGRAMS

PROFESSIONAL DEVELOPMENT AND RESOURCE SERIES

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Table of Contents

1 / NHPCO's Quality Program and Standards of Practice 2 / How to Use the Standards 3 / Patient and Family/caregiver-Centered Care (PFC) 4 / Ethical Behavior and Consumer Rights (EBR) 5 / Clinical Excellence and Safety (CES) 6 / Inclusion and Access (IA) 7 / Organizational Excellence (OE) 8 / Workforce Excellence (WE) 9 / Compliance with Laws and Regulations (CLR) 10 / Stewardship and Accountability (SA) 11 / Performance Measurement (PM) 12 / NHPCO Performance Measures 13 / Appendix I: Hospice Inpatient Facility (HIF) 14 / Appendix II: Nursing Facility Hospice Care (NF) 15 / Appendix III: Hospice Residential Care Facility (HRCF) 16 / Standards of Practice Change Tables (2018) 17 / Acknowledgements

1 5 7 27 37 63 69 75 99 107 117 127 131 145 155 172 198

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