Multiple Choice Questions
A) Normative groups. B) Formal groups. C) Interpersonal groups. D) Reference groups. E) Informal groups . Answer: D. Diff: 2 Page Ref: 263. Skill: Concept. Objective: 9.1: Understand the role of the message's source in the communication process. 13) _____ reference groups influence broadly defined values or behavior. A) Comparative. B ... ................
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