VMware View Administrator's Guide

VMware View Administrator's Guide

View 4.5 View Manager 4.5 View Composer 2.5

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EN-000244-00

VMware View Administrator's Guide

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Contents

About This Book 7

1 Configuring View Connection Server 9

Using View Administrator 9 Configuring vCenter Server and View Composer 12 Backing Up View Connection Server 16 Configuring Settings for Client Sessions 17 Disable or Enable View Connection Server 20 Edit an External URL 21 View LDAP Directory 21 Configuring View Connection Server Settings 22

2 Configuring Role-Based Delegated Administration 23

Understanding Roles and Privileges 23 Using Folders to Delegate Administration 24 Understanding Permissions 25 Manage Administrators 26 Manage and Review Permissions 27 Manage and Review Folders 29 Manage Custom Roles 31 Predefined Roles and Privileges 32 Required Privileges for Common Tasks 35 Best Practices for Administrator Users and Groups 37

3 Preparing Unmanaged Desktop Sources 39

Prepare an Unmanaged Desktop Source for View Desktop Deployment 39 Install View Agent on an Unmanaged Desktop Source 39

4 Creating and Preparing Virtual Machines 43

Creating Virtual Machines for View Desktop Deployment 43 Install View Agent on a Virtual Machine 47 Install View Agent Silently 49 Configure a Virtual Machine with Multiple NICs for View Agent 54 Optimize Windows Guest Operating System Performance 54 Optimize Windows 7 Guest Operating System Performance 55 Optimizing Windows 7 for Linked-Clone Desktops 56 Preparing Virtual Machines for View Composer 62 Creating Virtual Machine Templates 67 Creating Customization Specifications 68

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VMware View Administrator's Guide

5 Creating Desktop Pools 69

Automated Pools That Contain Full Virtual Machines 70 Linked-Clone Desktop Pools 73 Manual Desktop Pools 92 Microsoft Terminal Services Pools 96 Provisioning Desktop Pools 98 Setting Power Policies for Desktop Pools 107

6 Entitling Users and Groups 113

Add Entitlements to Desktop Pools 113 Remove Entitlements from a Desktop Pool 113 Review Desktop Pool Entitlements 114 Restricting View Desktop Access 114

7 Setting Up User Authentication 119

Using Smart Card Authentication 119 Using Smart Card Certificate Revocation Checking 127 Using RSA SecurID Authentication 131 Using the Log in as Current User Feature 133

8 Configuring Policies 135

Setting Policies in View Administrator 135 Using Active Directory Group Policies 139 Using the View Group Policy Administrative Template Files 140 Setting Up Location-Based Printing 153 Using Terminal Services Group Policies 156 Active Directory Group Policy Example 157

9 Managing Linked-Clone Desktops 161

Reduce Linked-Clone Size with Desktop Refresh 161 Update Linked-Clone Desktops 163 Rebalance Linked-Clone Desktops 168 Manage View Composer Persistent Disks 170

10 Managing Desktops and Desktop Pools 175

Managing Desktop Pools 175 Reducing Adobe Flash Bandwidth 180 Managing Virtual-Machine Desktops 182 Export View Information to External Files 187

11 Managing Physical Computers and Terminal Servers 189

Add an Unmanaged Desktop Source to a Pool 189 Remove an Unmanaged Desktop Source from a Pool 190 Delete a Pool That Contains Unmanaged Desktops 190 Unregister an Unmanaged Desktop Source 191 Desktop Status of Physical Computers and Terminal Servers 191

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12 Managing ThinApp Applications in View Administrator 193

View Requirements for ThinApp Applications 193 Capturing and Storing Application Packages 194 Assigning ThinApp Applications to Desktops and Pools 197 Maintaining ThinApp Applications in View Administrator 203 Monitoring and Troubleshooting ThinApp Applications in View Administrator 206 ThinApp Configuration Example 209

13 Managing Local Desktops 211

Benefits of Using View Desktops in Local Mode 211 Managing View Transfer Server 217 Managing the Transfer Server Repository 221 Managing Data Transfers 227 Configure Security and Optimization for Local Desktop Operations 231 Configuring Endpoint Resource Usage 236 Configuring an HTTP Cache to Provision Local Desktops Over a WAN 240 Configuring the Heartbeat Interval for Local Desktop Client Computers 243 Manually Downloading a Local Desktop to a Location with Poor Network Connections 245 Troubleshooting View Transfer Server and Local Desktop Operations 248

14 Maintaining View Components 257

Backing Up and Restoring View Configuration Data 257 Monitor View Components 262 Monitor Desktop Status 263 Understanding View Manager Services 263 Add Licenses to VMware View 266 Update General User Information from Active Directory 266 Migrating View Composer with an Existing Database 266

15 Troubleshooting View Components 269

Monitoring System Health 270 Monitor Events in View Manager 270 Send Messages to Desktop Users 271 Display Desktops with Suspected Problems 271 Manage Desktops and Policies for Unentitled Users 272 Collecting Diagnostic Information for VMware View 272 Update Support Requests 276 Further Troubleshooting Information 276 Troubleshooting Network Connection Problems 276 Troubleshooting Desktop Pool Creation Problems 278 Troubleshooting USB Redirection Problems 282 Troubleshooting QuickPrep Customization Problems 283 View Composer Provisioning Errors 284 Windows XP Linked Clones Fail to Join the Domain 285

16 Using the vdmadmin Command 287

vdmadmin Command Usage 288 Configuring Logging in View Agent Using the -A Option 291

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VMware View Administrator's Guide

Overriding IP Addresses Using the -A Option 292 Setting the Name of a View Connection Server Group Using the -C Option 293 Updating Foreign Security Principals Using the -F Option 294 Listing and Displaying Health Monitors Using the -H Option 294 Listing and Displaying Reports of View Manager Operation Using the -I Option 295 Assigning Dedicated Desktops Using the -L Option 296 Displaying Information About Machines Using the -M Option 297 Configuring Domain Filters Using the -N Option 298 Configuring Domain Filters 300 Displaying the Desktops and Policies of Unentitled Users Using the -O and -P Options 304 Configuring Clients in Kiosk Mode Using the -Q Option 305 Displaying the First User of a Desktop Using the -R Option 309 Removing the Entry for a View Connection Server Instance Using the -S Option 309 Setting the Split Limit for Publishing View Transfer Server Packages Using the -T Option 310 Displaying Information About Users Using the -U Option 310 Decrypting the Virtual Machine of a Local Desktop Using the -V Option 311 Unlocking or Locking Virtual Machines Using the -V Option 312

17 Setting Up Clients in Kiosk Mode 315

Configure Clients in Kiosk Mode 316

18 Running View Client from the Command Line 325

View Client Command Usage 325 View Client Configuration File 327 View Client Registry Settings 327 View Client Exit Codes 328

Index 331

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About This Book

The VMware View Administrator's Guide describes how to configure and administer VMware ViewTM, including how to configure View Connection Server, create administrators, provision and deploy View desktops, set up user authentication, configure policies, and manage VMware ThinAppTM applications in View Administrator. This guide also describes how to maintain and troubleshoot VMware View components.

Intended Audience

This guide is intended for anyone who wants to configure and administer VMware View. The information in this guide is written for experienced Windows or Linux system administrators who are familiar with virtual machine technology and datacenter operations.

VMware Technical Publications Glossary

VMware? Technical Publications provides a glossary of terms that might be unfamiliar to you. For definitions of terms as they are used in VMware technical documentation, go to .

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