Simple rules that describe effective workplace cultures ...
[Pages:1]Simple rules that describe effective workplace cultures that are good places to work: 1st October 2019
Simple rules 1. Collective
leadership
2. Safe, critical and creative environments
3. Living shared values
4. Change for good that makes a difference
Descriptor
Organisations that support and develop visible, authentic, credible and collective leaders, who in turn enable and role model collaboration, participation and empowerment through shared understanding, a balancing of needs and respectful and constructive challenging of each other
Contexts where: ? practice is caring, safe and effective ? mutual learning relationships value openness, difference, curiosity and creativity ? there is space and structures to stop, think, reflect, share ideas, and plan together as a team
People feel: ? respected, free from fear to question, exchange knowledge,
actively notice and learn from what is working well ? supported to take risks Contexts where shared values of compassionate care, positivity, learning, teamwork and celebrating change for good are fundamental to `the ways things are'. Caring teams have collective goals, build person-centred relationships, live their values authentically by `doing what they say they will do', and set the mood for what good workplace cultures look and feel like
Contexts that focus on: ? what matters to people (staff and service users) ? external influences ? change for good Enable staff to: ? care for patients and each other ? actively seek feedback from different groups ? use positivity to enable innovation, feel energised and know
that they can make a difference ? experience joy in their work
Intermediate outcomes of each simple rule ? Staff feel valued, respected, listened
to and heard, with a sense of mutual/shared understanding ? Staff are empowered to speak out and to be leaders ? Staff question, explore and build on what works well ? A learning workplace culture, solution focused with no blame ? Patients, relatives and others experience a clean and tidy environment
? Staff feel valued, have a voice, feel supported, are empowered, enjoy being at work
? Patients, relatives and others sense enthusiastic staff, a warm authentic caring atmosphere and an environment that is welcoming
? Staff energised for development, innovation and changes for good and spreading what works
? Effective service with progressive improvement and innovation
Ultimate outcomes of the combined simple rules
? Strong, High Performing Teams
? Staff retention and low sickness rates
? Staff flourish, blossom and grow their potential
? Quality care; person- and relationship centred, safe and effective
? Sustained positive, improving, workplace cultures which are not dependent on specific individuals
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