Microsoft Lync 2010 for Windows Phone Getting …
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Microsoft Lync 2010 for Windows Phone Getting Started
Microsoft® Lync™ 2010 for Windows Phone is a new app that brings presence, instant messaging (IM), and the voice capabilities of Lync to your mobile device. With Lync 2010 on your mobile device, you can choose from multiple ways to communicate with others, including IM, or calling using either your work or mobile number.
Lync on your mobile device provides access to your Contacts list when you are away from the office, so that you can check your co-workers’ presence status and availability before contacting them. You also have access to the company directory, so that you can look up contact information, including additional phone numbers, and personal notes.
For a list of supported features, see the Mobile Client Comparison Tables at .
Use this guide to learn how to do the following tasks on your Lync Window Mobile app:
Install Lync on Windows Phone
Signing in to Lync on Windows Phone
Set call options
View contacts
Set your status
Install Lync on Windows Phone
Installing the Microsoft Lync 2010 application on your mobile phone is as easy as installing any other application on your phone.
1. From your phone, go to Marketplace, and search for Microsoft Lync 2010.
2. Tap the Install button. As soon as the app is installed, it appears on your phone.
Sign in to Lync on Windows Phone
If you have a data plan, or your phone is connected to a Wi-Fi network, signing in is as easy as starting an application.
Start the Lync 2010 app, and on the sign-in screen, enter your credentials, and then tap the check mark button. Note, tap More Details to enter your server information.
Set call options
When you first sign in to Lync, you’ll be guided to configure your call options.
Mobile phone number
The mobile number that is specified is used by Microsoft Lync Server 2010 to set up outgoing work calls. When you make a work call, the call is routed to Lync Server 2010, which calls you back at your mobile phone number. After you answer the call, Lync Server places the call to the call recipient.
During your first sign-in, Lync automatically lets you your incoming work calls to simultaneously ring on your mobile number. The Simultaneously Ring option specifies that all your devices that are running Lync, including your computer, desk phone, and mobile device, display an alert when you receive an incoming call to your work number. You can also use the Simultaneously Ring option to specify that Lync rings your home number, or a new number.
1. When you first sign in on the Set up work calls screen, type in your mobile phone number, and then tap next.
2. On the next screen, tap next, and the Simultaneously Ring option will be set automatically.
Note To make changes to your call options after the first sign in, from the my info screen, tap Simultaneously ringing.
3. On the next screen, tap the turn on icon to receive notifications when you receive a new IM or alert, when you are signed in to Lync but are not active.
Forward calls to voice mail or another number
The Call Forwarding option is typically used to forward calls to voice mail or to a number other than your mobile device number. To receive calls to your mobile phone number while you’re away from the office, we recommend that you use the Simultaneously Ring option as described in the previous procedure.
To set Call Forwarding:
1. From the my info screen, tap Simultaneously ringing, Forwarding calls to or, Call forwarding is off.
Note The text on the my info screen reflects the Call Forwarding setting you’ve selected.
2. On the Call Forwarding screen, from the incoming calls drop-down box, select Forwarding calls to, to turn on call forwarding, and then specify the number that you want your calls forwarded to.
View contacts
When you sign in to Lync, you see your Contacts list. Your Contacts list is a list of co-workers, family, and friends with whom you communicate most often. The contacts in your Lync for Windows Phone Contacts list are the same contacts in your Microsoft Lync 2010 Contacts list on your computer.
Search for a contact
• From the contacts screen, tap search. Start typing a person’s name in the search box. The results appear below the box.
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View a contact card
• When you find the person you’re looking for, tap the person’s name to view their contact card.
Send an instant message or make a call
Calls made using Lync are not Voice over Internet Protocol (VoIP). When you make or receive a Lync call, your carrier’s minutes are being used.
To send an instant message:
• When you find the person you’re looking for, tap the person’s name, and then tap the IM icon to send an instant message.
To call a contact:
• To call someone in your Lync Contacts list, find the contact, tap the contact’s name, and then select the number you want to call, or tap the Call icon to call the work number.
• When the call is placed, you’ll first need to accept the Lync call in order to make the outgoing call.
Set your status
If you do not want to be disturbed or you plan to be away from your mobile device, you can manually change your status from available to busy, do not disturb, be right back, or appear away.
• To change your status, from the my info screen, tap your status, and then select your status.
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© 2011 Microsoft. All Rights Reserved.
© 2011 Microsoft. All Rights Reserved.
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