Mastering Project Management
Revised edition of the best-selling project management book.
/Theory/In/Practice
Mastering Project Management
Scott Berkun
Making Things Happen
Mastering Project Management
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Making Things Happen
Mastering Project Management
Scott Berkun
O'REILLY8
Beijing ? Cambridge ? Farnham ? Koln ? Paris ? Sebastopol ? Taipei ? Tokyo
Making Things Happen by Scott Berkun
Copyright ? 2008 Scott Berkun. All rights reserved. Printed in the United States of America.
Published by O'Reilly Media, Inc. 1005 Gravenstein Highway North, Sebastopol, CA 95472
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Indexer Ellen Troutman Zaig Cover Designer Mark Paglietti Interior Designers: Marcia Friedman and
Ron Bilodeau
Printing History:
Illustrator Robert Romano
March 2008:
First Edition. (A revised edition of the work previously published as The Art of Project Management.)
The O'Reilly logo isa registered trademark ofO'Reilly Media, Inc. Making Things Happen and related trade dress aretrademarks ofO'Reilly Media, Inc. Many ofthedesignations used by
manufaaurers and sellersto distinguishtheir products are claimedas trademarks. Where those designations appearin this book, and O'Reilly Media, Inc.wasawareof a trademark claim, the designations have been printed in capsor initialcaps.
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information contained herein.
RepKbverTM Thisbook usesRepKoverTM, a durableand flexible lay-flat binding.
ISBN: 978-0-596-51771-7 [M]
[06/08]
TABLE OF CONTENTS
mmmmS?
Foreword
w'
1 A brief historyof projectmanagement
(and whyyou should care)
1
Pari One
PLANS
2 The truth about schedules
23
3 How tofigure out what todo
13
*\ Writing thegood vision
69
5 Where ideas come from
89
6 What to do withideas onceyou have them 113
Part Two
SKILLS
7 Writing good specifications
135
8 Howto makegood decisions
155
9 Communicationand relationships
175
10 Hownot to annoypeople:
process, email, andmeetings
193
11 What to do when things go wrong
213
Part Three MANAGEMENT
12 Why leadership isbasedon trust
2H1
13 Making things happen
259
11 Middle-game strategy
279
15 End-game strategy
301
16 Powerand politics
329
Appendix Aguidefordiscussion groups
353
Annotated bibliography
361
Acknowledgments
369
Photo credits
371
Index
373
FOR E WOR D
Something crazyhappened with the first edition of this book. It sold lots of copies. It
made several bestseller lists, was nominated for awards, and earned enough attention to send its author around the world to talk about ideas from the book. Then something crazier happened: the book's title needed to change.
Taking this as an opportunity, the folks at O'Reilly and I agreed we should add more value to the book if it was goingto have a secondlifewith a new name. First published as The Art ofProject Management, thistext hasbeencleaned-up, enhanced, updated, and expanded for your pleasure. You maywonder why the title was changed. Here are some
possibilities:
1. TheDepartment of Homeland Security discovered a terrorist threat in the old title. 2. Tim O'Reilly realized his media empire could achieve instant worlddomination if he
could just getowners ofthe first book to buyit a second time, underthe ruse ofa title
change. 3. ................
................
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