Hearing Aids: How Do I Care for My VA Hearing Aids



How Do I Care for My VA Hearing Aids?Daily Care: Clean aids and open battery doors.Weekly Care: Change battery every week.Monthly Care: Change wax filter and domes the 1st of the month.Every 4-6 months: Order batteries and supplies by mailing BLUE postcard, or call 303-273-6200.Do I need my tubing replaced every 6 months?YesNoDo I have a volume control?YesNoRight = Raise, Left = LowerorRocker up/down447865585725Evening Care: Should be performed EVERY night!Remove hearing aids from ears.Wipe hearing aids with a DRY tissue. Brush tip of hearing aid.Brush off microphone covers.Store aids with the battery door OPEN in case provided. This turns the hearing aids off. The hearing aid case should also be OPEN to allow moisture to evaporate.Change wax guard every _____ weeks. Morning CareClose the battery door.Insert RED in the RIGHT ear and BLUE in the LEFT ear.Important InformationA hearing aid’s life is 5-7 years when the device is cleaned and maintained every day. If you lose your hearing aid, call the clinic at (708) 202-2298, as soon as possible. Hearing aids may be replaced one time within their lifespanHearing aids will not be replaced in cases of neglect, abuse, or excessive loss. You may also return your hearing aids if unwanted or to exchange for another pair within the trial period. TRIAL ENDS: ___________________________Basic Information You are expected to wear the hearing aids at least 8 hours per day.Keep hearing aids dry. Do NOT store them in the bathroom.Only use the cleaning tool provided by your Audiologist to clean the aids. Keep hearing aids out of reach of pets and young children.Insert and remove the aids/batteries over a table. Do not use your hearing aids around noisy machinery (mower) and water (swimming). What if my hearing aid does not work?Change wax filters. Try only one new battery; don't go through your whole supply of batteries.If you still can’t get the aid to work, call for an appointment, please no walk-ins or drop-offs!Repair ClinicYou will not see an audiologist during repair clinic! No programming adjustments will be made during the repair clinic.A hearing health technician will see you regarding your hearing aid problem.The Hearing Aid Repair Clinic is only for VA aids that you cannot get to work: such as broken battery door, dead hearing aid, tubing change, or damaged shell.Hines VA Hospital Location: Hines VA Hospital, Building 228 Room 1112 Hines, IL 60141Phone:708-202-2298□ Jyoti Bhayani, Au.D.□ Kelly W. Beeman, Au.D □ Kelly Esparza, Au.D□ Stacie Lannon, Au.D. □ Brittany Rashid, Au.D. □ Kathleen Schore, Au.D.□ Stacey Sturgulewski, Au.D.□ Christine Ulinski, Au.D.□ Vincenza DAmico, Au.D.□ Martinique Wood, Au.D.Hoffman Estates CBOCLocation: 4885 Hoffman Blvd, Hoffman Estates, IL 60192Phone: 847-645-1443□ Stacie Lannon, Au.D. Joliet CBOCLocation: 1201 Eagle Street, Joliet, IL 60432Phone:815-740-8100□ Kaylee Miller Au.D.□ Sonya Reschly, Au.D.□ James Sheehan, Ph.D.Kankakee CBOCLocation: 581 William Latham Drive, Suite 301 Bourbonnais, IL 60914Phone: 815-932-3823LaSalle CBOCLocation: 4461 North Progress Village Peru, IL 61354Phone:815-223-9678North Aurora CBOCLocation: 161 S. Lincolnway Hwy (Route 31) North Aurora, IL 60542Phone:630-859-2504□ Megan Bennett, M.S. □ Colleen Leininger, Au.D. Ordering batteries and supplies:I need to order: batterieswax filtersdomesotherChange your batteries every week, and let them sit 2 minutes after removing sticker!Do NOT keep batteries in the refrigerator or near medicines. Call Poison Control at (202) 625-3333 if batteries are swallowed.You will receive a FREE 6-month supply of batteries in the mail within 2 weeks of receiving your hearing aids. Find the blue postcard, DON’T THROW IT AWAY!! Follow these steps when you have 1 pack of batteries left: Fill out the blue card.Put a stamp on it.Mail it to Denver. The postcard is preaddressed. You will receive another 6-month supply and another blue re-order postcard. NOTE: You will need to reorder your own batteries every six months! If you lose your blue card, you can make a copy of this form or call Denver. VA Denver Acquisition and Logistics CenterPO Box 25166Denver, CO 80225-0166Phone: (303) 273-6200 1. PRINT LAST NAME – FIRST NAME – MIDDLE INITIAL2. PRINT ADDRESS (Street No., City, State, and ZIP Code) 3. E-MAIL ADDRESS4. THIS ADDRESS IS: 685801905000NEW PERMANENT79375698500NEW TEMPORARY 5. PRINT LAST FOUR DIGITS OF YOUR SOCIAL SECURITY NUMBER 5. DATEPlease send a six month supply of batteries for the following device (s): BRAND NAMEMODELSERIAL NUMBER(S)BATTERY SIZEACCESSORIES FOR DEVICE(S)(Shipped separately from batteries).Why do my hearing aids look different than his?Hearing aids range in different sizes and features. The Audiologist chose your hearing aid size and features after talking to you about your specific needs. Hearing aids may not help some people with hearing loss. Others are helped with only certain types of hearing aids. This may explain why you got one type of aid and your friend got another type. You may not get the same benefit from a hearing aid as your friend, as hearing loss ranges in type and degree. Hearing aids cannot restore your hearing. They make sounds louder. You will have hearing problems even with hearing aids: In noise (at a restaurant or party).When the speaker is at a distance or in another room.When the speaker talks fast.In a room with bad acoustics (at church, or an auditorium).What will improve communication while wearing my hearing aids?Having face-to-face communication with the speaker and talking slowly.Being within 5 feet of the speaker to get the best speech understanding.Reduce the background noise around you. Sit with the primary noise behind you.Pay attention and concentrate on the speaker. Sit in the front at church/meeting/lecture!39738301143000Be patient. . . It takes time to get used to the new sounds your hearing aid will provide you. You will hear some sounds, which may have been “lost” to you for many years. Some of these sounds may not sound pleasant at first, but they may be needed to make speech more clear. You may also feel plugged up or feel as if your head is in an “echo chamber” wearing the aids at first. This is because your ears will be plugged with the hearing aids. It may take several weeks to get used to your ears being plugged and your voice sounding different when you speak.You should find that you have to ask people to repeat less often when you wear your hearing aids. You should also be able to hear the TV or radio at lowered volume levels. This makes it more comfortable for others.Contact the manufacturer for help with my_______________________________COMPANY PHONE #DAYS – HOURS AVAILABLEOticon(855) 400-9766 24 hrs – 7 days a week.Phonak(800) 679-4871Monday - Friday 8:00 a.m. – 5:00 p.m. Central timeResound(888) 735-4327Monday - Friday 8:00 a.m. – 6:00 p.m. Central timeSivantos/Signia(800) 350-6093Monday - Friday 8:00 a.m. – 8:00 p.m. Eastern timeStarkey(800) 211-7789Monday - Friday 7:00 a.m. – 6:00 p.m. Central timeWidex844-497-8844Monday – Friday 9:00 a.m. – 5:00 p.m. Eastern time ................
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