INDIANA UNIVERSITY OF PENNSYLVANIA



INDIANA UNIVERSITY OF PENNSYLVANIA

Career & Technical Education Leadership Development

Competency Guide Sheet

Name: ________________________________________ Date: __________________

Competency Number: 790

Competency Title: Respond to Both Positive and Negative Feedback Related to the Career and Technical Education Program (4)

Criteria Selection: Which criteria on the LPAF for this competency will be checked as "N/A" and which will be checked as "Attained"?

"N/A" Criteria:

"Attained" Criteria:

Background (Theory) Resources: For this competency, you may wish to select an Internet site that addresses one of the following topics. Include the link as the final item on your documentation list. Include a copy of page one of the site with your completed competency.

• Promoting the Career and Technical Education Program

• Involving the Community in Career and Technical Education

• Encouraging Improved Interpersonal Communication Through Feedback

• Managing and Evaluating Faculty

• Analyzing Community Resources

• Assessing Community Needs

• Educational Supervision

List of Key Points or Key Concepts: What in your reading did you find particularly important or valuable?

1.

2.

3.

4.

5.

Implementation Plan: Your implementation plan should reflect your key points and should be approved by your resource person(s) before you take any action.

Documentation: As you develop this competency, document your actions. This documentation could include:

1. Evidence of the source of the (positive and/or negative) community feedback, i.e., letters, newspaper articles/editorials, video/audio tapes, minutes of meetings, etc. to which you responded.

2. Your strategy for responding, including:

a. The most effective media to use (i.e., personal response, newspaper response, letter, meeting, etc.)

b. Identification of the individual(s) to whom to respond

c. The content of the response

d. How you will inform the school staff

e. The use of the feedback

3. Evidence of your response, i.e., copy of speech, newspaper clipping you prepared, copy of letter(s), video/audio tape, etc.

4. Names, minutes, memos, of any faculty committee organized to assist in the reaction and response to the (positive and/or negative) feedback.

COMPETENCY #790

LEADERSHIP PERFORMANCE ASSESSMENT FORM

Competency: Respond to Both Positive and Negative Feedback Related to the Career and Technical Education Program

| |LEVEL OF PERFORMANCE |

| |N/A |Not Attained |Attained |

|Criteria: | | | |

|Upon receiving positive community feedback regarding the program, the leadership intern: | | | |

|1. confirmed the information received | | | |

|2. recognized the source(s) of such feedback and expressed appreciation for the support | | | |

|3. conveyed the feedback to the student(s), the instructor(s), and all persons who contributed to| | | |

|the achievement | | | |

|4. publicized the achievement throughout the school and the community | | | |

|5. recorded the achievement/feedback for future use as appropriate | | | |

|Upon receiving negative community feedback regarding the career and technical program, the | | | |

|leadership intern: | | | |

|6. investigated the criticism to establish the pertinent facts | | | |

|7. determined which criticism to establish the facts pertinent to the situation | | | |

|8. where criticism was justified, acted to correct the situation | | | |

|9. informed the critic(s) of the remedial action taken to alleviate the situation | | | |

|10. provided accurate information to offset the effect of unjustified criticism | | | |

|11. solicited the aid of the advisory committee when appropriate to resolve the issue | | | |

|12. involved a faculty committee to aid in resolving the issue | | | |

|13. involved the critics, when warranted, in resolving the issue | | | |

|14. avoided personalizing the issues | | | |

|15. allowed critics to reverse their opinion without loss of self-respect | | | |

Intern's Initials Date SLRP's Initials Date FRP's Initials Date

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