Hewlett Packard



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At the foundation of the ENSAextended (Enterprise Network Storage Architecture) strategy is the delivery of greater SAN and NAS capability designed to enable the adaptive infrastructure. The foundation of HP’s networked storage strategy is the SAN infrastructure, its fusion with NAS, and solutions that maximize customer’s storage investments. HP’s ENSAextended is designed to put customers in control of their storage infrastructure enabling the adaptive infrastructure. On 25 February 2003 HP brings to market a range of products, solutions and services that all help to maximize customer’s return on storage investments and expand HP’s leadership in networked storage.

move beyond traditional boundaries with multi-protocol capabilities and greater flexibility as part of the hp StorageWorks SAN

HP StorageWorks is delivering the storage resources of the SAN to remote servers by bridging Fibre Channel to IP networks. With the new SR2122 iSCSI Storage Router, customers can utilize existing SAN storage resources to support non-mission critical, stranded, and low-end servers with a minimum incremental investment. The SR2122 also leverages existing IT staff expertise for increased productivity.

Richer SAN-to-WAN extension capabilities with expanded FCIP and DWDM support. The number of qualified devices and technologies for FCIP and DWDM has been expanded for both general infrastructure support as well as disaster recovery solutions. The new capabilities enhance the ability to remotely access centralized storage resources while realizing overall SAN benefits. 

The msa1000 now extends into ‘low-cost, on-line bulk storage’ for the backup and restore marketplace. The msa1000 offers one of the most cost-effective middle-tier secondary storage devices in the industry for quick recovery/data restore. This array uses industry-standard SCSI drives that are 2 to 3x faster and more reliable than Parallel ATA drives, yet has a lower cost/MB than competitive Parallel ATA solutions while using industry standard ISV and HP backup and restore software.

The StorageWorks XP arrays offer greater flexibility by providing the largest scalability in the industry (149TB in a single box). The new release also reduces management costs by providing industry unique ‘automatic LUN-size configuration’ that can save a lot of management time. Plus the ability to manage up to 149TB in a single-pane substantially lowers management costs as well.

The StorageWorks EVA now supports the 146GB 10K RPM drive for greater flexibility and scalability. With this new capacity point EVA will support up to 34 TB behind a pair of controllers and 24 TB in a single cabinet.

merge NAS and SAN environments with the fusion of a unified network storage architecture for improved return on your overall storage investment

HP StorageWorks is launching enhanced NAS (Network Attached Storage) products, the b2000, b3000, e7000 and NAS Data Path Manager for the NAS8000. These new NAS offerings bring greater performance and extended support for the fusion of NAS and SAN environments. Through unified storage architecture, customers can begin to realize the benefits of storage as a utility with simplified management and reduced storage implementation and management costs.  

HP’s NAS solutions enable customers to deploy a storage network that is optimized for both block and file level data access. By utilizing HP StorageWorks arrays as a common data repository, HP’s NAS solutions provide a specialized platform for file serving direct to applications. The result is a scalable NAS architecture, which frees both processing and personnel resources, and a consolidated SAN environment that is accessible by more applications reducing total storage costs. Additionally, both StorageWorks NAS and SAN solutions can be seamlessly managed from a common point further reducing TCO.  

HP StorageWorks has the products and services to provide customers the entire storage solution. Through NAS/SAN fusion, customers can be assured that HP has the right solutions for their storage needs across their entire environment.

maximize storage investment with migration simplicity and data availability

HP services are built around helping you design, build, integrate, manage, and evolve your infrastructure to become more adaptive, and better fit your needs. In response to the growth of enterprise SANs and businesses’ reliance on continuous access to critical data, HP is introducing Critical Services for SANs. HP is the first vendor to provide a standard, mixed-vendor SAN fabric support solution to customers, and is now enhancing this offering to include the industry’s first hardware call-to-repair commitment and 100% interconnectivity guarantee (available in May). Through proven proactive features and enhanced reactive support processes, customers are able to keep SANs running 24x7, reduce exposure to downtime and manage change and interoperability issues seamlessly.

Regardless of size or complexity, HP’s SAN Solution Service and Backup and Recovery Solution Service help customers to build, integrate and maximize the investment of their SANs. HP’s Data Migration Service can also help customers safely relocate their critical information. Through simple, scalable service components, HP goes beyond basic implementation to ensure that the networked storage architecture integrates with business processes and objectives.

Tape products are an essential part of any multi-level backup and recovery strategy and should be considered with every storage deployment. With the introduction of HP’s Library and Tape Tools (L&TT) customers can enhance there ability to keep backups running without downtime or business interruption to maximize their storage investment and increasing data availability.

The HP StorageWorks SR2122 iSCSI Storage Router is an iSCSI to Fibre Channel Bridge that enables access to block storage on a Fibre Channel (FC) SAN across an Ethernet network. The SR2122 Storage Router is the first HP storage product delivered to this emerging market of customers looking to extend the benefits of their existing FC SANs. Some of the basic benefits include: consolidated storage, improved disk utilization, centralized backup and management and improved utilization of IT staff experience and expertise.

The SR2122 iSCSI Storage Router provides iSCSI to Fibre Channel SAN connectivity for X86 servers, including ProLiant BL Series Server Blades as well as HP StorageWorks HSG80 products, msa1000, the Enterprise Virtual Array as well as various Enterprise Backup Solutions. As with all HP storage products, this new product can be integrated into your overall storage blueprint and represents proven storage solutions technology and qualification that the benefits of FC SANs.

Key Features and Benefits:

controllable:

• affordable: delivers SAN storage at significantly lower cost than FC SAN storage

extensible:

• flexible: supports two Ethernet and two Fibre Channel connections

• integrated: fully tested by HP standards to work with key subsystems

Questions and Answers:

Q What is IP-based storage?

A IP-based storage allows customers to realize SAN functionality and benefits by utilizing existing Ethernet capabilities to store and retrieve data. IP based storage solutions do not generally deliver the same performance levels achieved by Fibre Channel SAN solutions, however, IP SAN solutions can extend FC SAN benefits to stranded servers providing the following key benefits: Storage consolidation, improved disk utilization, centralized backup and management and improved IT efficiency.

Q What is the advantage of the HP StorageWorks SR2122 iSCSI Storage Router over other storage router products?

A The HP StorageWorks SR2122 iSCSI Storage Router is an iSCSI to Fibre Channel Bridge that enables access to block storage on a FC SAN across an Ethernet network. In addition to its high performance, the HP StorageWorks SR2122 iSCSI Storage Router allows two Ethernet and two Fibre Channel interfaces to all the flexibility of both popular protocols.

Q How does HP StorageWorks SR2122 iSCSI Storage Router map to the ENSAextended architecture?

A HP’s IP storage strategy and first product offering (SR2122 iSCSI Storage Router), represent key elements of the new ENSAextended architecture by demonstrating both the adaptive and extensible elements of ENSAextended. For more information on the ENSAextended architecture or the Networked Storage component, please refer to the presentation and strategy brief available on the ENSAextended web site: go/ENSAextended.

The HP StorageWorks SAN provides the industry leading architecture to deploy, manage and scale today’s networked storage enterprise environments. It delivers the physical connectivity that, when combined to the other elements of HP’s solution, brings into reality the well established benefits of network storage: significantly reduced the Total Cost of Ownerships (TCO), increase asset utilization, and lower costs while increasing time to market and maintaining high returns on investment 100-500%

The HP StorageWorks SAN consists of two levels, physical and logical. At the physical level, it provides an architecture of networked elements (edge switches, directors, core switches, HBA’s, firmware, cables, transceivers etc.) designed to connect a heterogeneous computing environments to single and multiple shared storage systems. At the logical level, it consists the applications, management tools, virtualization technology and services built on the underlying infrastructure that provides the intelligence to manage the SAN and lower the total costs of ownerships.

What’s New?

Three new SAN capabilities have been introduced:

• iSCSI bridging: ability to provide enterprise-class storage resources to non-critical serves through the IP network. This is accomplished by supporting connectivity of the HP StorageWorks SR2122 iSCSI Storage Router with our switch product lines. SAN design rules to build such environments are provided in the new edition of the SAN Design Guide.

• SAN extension: In addition to the current capabilities to support SAN extension in the context of DRM solutions, the HP StorageWorks SAN now support remote connectivity over MAN’s and WAN’s as a generic infrastructure capability. Please check the new edition of the SAN Design Guide for SAN rules and for information on the specific qualified devices

• Updated NAS/SAN integration rules: New and updated NAS/SAN design rules covering integration of the latest NAS heads (e7000 and NAS 8000) with HP’s latest fabric products. Customer will now be able to design architectures supporting fusion of NAS heads with general-purpose enterprise SANs.

Questions and Answers:

Q Where can I get more information about the “HP StorageWorks SAN”?

A For additional information, please visit our web site at :

Q What is the extent of Operating System support?

A The HP StorageWorks SAN provides leading edge support for heterogeneous computing environments. The systems supported include:

• HP-UX, HP MPE/ix

• OpenVMS

• Tru64 UNIX

• Microsoft Windows NT, Windows 2000, Datacenter

• SUN Solaris

• IBM-AIX

• Novell NetWare

• Red Hat Linux

• SUSE Linux

• Caldera Linux

• SGI Irix

• DYNIX

• SCO Unixware

• Mainframe: OS/390, MVS/ESA, MVS/XA, MVS/370, VM/ESA, VM/XA, VM/HPO, VSE/ESA, VSE/SP, Z/OS, Z/VM

For specifics regarding the O/S’s supported in each storage array family, and the particular versions, please check the SAN Design Guide.

Q What cluster environments are supported?

• The HP StorageWorks SAN leading edge support for cluster environments includes:

• Tru64 UNIX TruCluster

• HP MC/ServiceGuard

• Microsoft Cluster Server (MSCS)

• Novell NetWare Clusters

• SUN Clusters

• VERITAS Clusters

• OpenVMS Clusters

For specifics regarding the particular versions, please check the SAN Design Guide.

Q What new component support has been added?

• The HP StorageWorks SAN now supports the following new components:

• HP StorageWorks SAN Switch 2/32

• HP StorageWorks SR2122 iSCSI Storage Router

Check the SAN Design Guide for details.

The HP StorageWorks Modular SAN Array 1000 now extends into ‘low-cost, on-line bulk storage’ for the backup and restore marketplace. The msa1000 offers one of the most cost-effective middle-tier secondary storage devices in the industry for quick recovery/data restore. This array uses industry-standard SCSI drives that are 2 to 3x faster and more reliable than Parallel ATA drives, yet has a lower cost/MB than competitive Parallel ATA solutions while using industry standard ISV and HP backup and restore software.

What’s New?

• The msa1000 is now qualified as a mezzanine backup and restore solution utilizing disk-to-disk backup technology by software vendors.

• Compatible with HP Data Protector, VERITAS, NetBackup and Computer Associates BrightStor

• Available on February 25, 2003.

Questions and Answers:

Q What primary storage is supported for this solution?

A The HP StorageWorks Enterprise Virtual Array and the HP StorageWorks Modular SAN Array 1000.

Q Where can we find more details about this solution?

A A business and technical blueprint are available at launch and an implementation blueprint will be available as of March 11, 2003.

Q Why should I consider this solution?

A If you need random access to data and fast single-file restores, your first backup should be disk. Then follow-up your backup with tape and optical products for longer-term storage of your data for a full data protection solution.

The HP StorageWorks NAS b2000 is an entry-level network-attached storage (NAS) solution that delivers quick and simple NAS storage with multi-protocol file support and storage management for workgroups, small businesses, and remote locations. It offers just-in-time storage that is quick and simple to set up for multi-protocol environments as well as easy to manage and administer, requiring limited IT knowledge.

An affordable alternative to tape backup, the NAS b2000 is an entry-level NAS solution that requires limited IT resources and can be managed remotely. It offers ease of installation and management features that reduce overall total cost of ownership (TCO). Plus, it comes with HP Global Services, providing cost-effective support to ensure continuous availability. The NAS b2000 is ideal for customers who require quick, simple, rapidly deployable, flexible storage or who need remote manageability and have limited IT resources.

What’s new:

The HP StorageWorks NAS b2000

• New server platform based on ProLiant DL380 G3

• Columbia Data Products has been loaded in place of SWVR

• New web interface for easier management

Key Features and Benefits:

CONTROLLABLE:

• NAS/SAN fusion: integration of file or block data leads to increased efficiency of the storage network

• manageable: simpler management of file or block level data leading to decreased costs for storage

• affordable: NAS/SAN fusion provides an architecture that offers better efficiency for your storage

RESILIENT:

• reliable: hp’s experience is the key to success with affordable optimized NAS solutions

EXTENSIBLE:

• extensive: low-end, remote/workgroup solutions, to consolidated fusion solutions for the enterprise

• optimized: hp provides the right NAS solution for each customer, no need to settle for trade-offs

Questions and Answers:

Q What is NAS?

A NAS is an acronym for network-attached storage. NAS solutions are specialized file-serving devices that provide support for heterogeneous files in a high-capacity package. NAS solutions also provide specific features to simplify the tasks and reduce the resources associated with data storage and management. The objective of NAS technology is to simplify manageability and improve data access to clients and applications. A NAS solution will generally work with a mix of clients and servers running different operating systems.

Q What is the advantage of the HP StorageWorks NAS b2000 over a general-purpose server?

A The HP StorageWorks NAS b2000 has been designed to serve files to heterogeneous clients. In addition to performance tuning, the HP StorageWorks NAS b2000 includes integrated software designed to support a multi-protocol environment, snapshots, replication, and volume expansion.

The HP StorageWorks NAS b3000 provides the entry-point into NAS/SAN fusion solutions bringing enterprise-level availability with clustered no single point of failure solutions, scalability up to 48 TB with embedded switches and great performance for heterogeneous compute environments in a turnkey package.

As a great solution for storage consolidation the HP StorageWorks NAS b3000 offers great capacity and Advanced Data Guarding with the confidence that your data will be there when you need it. Migration made simple with the DAS to SAN functionality that will allow for entire Smart Array RAID sets to be physically moved and recognized.

What’s New:

The HP StorageWorks NAS b3000 v2

• New server platform based on HP ProLiant DL380 G3

• Columbia Data Products has been loaded in place of SWVR

• New web interface

Key Features and Benefits:

CONTROLLABLE:

• NAS/SAN fusion: integration of file or block data leads to increased efficiency of the storage network

• manageable: simpler management of file or block level data leading to decreased costs for storage

• affordable: NAS/SAN fusion provides an architecture that offers better efficiency for your storage

RESILIENT:

• reliable: HP’s experience is the key to success with affordable optimized NAS solutions

EXTENSIBLE:

• extensive: enterprise and departmental to consolidated fusion solutions for the enterprise

• optimized: hp provides the right NAS solution for each customer, no need to settle for trade-offs

Questions and Answers:

Q What is NAS?

A NAS is an acronym for network-attached storage. NAS solutions are specialized file-serving devices that provide support for heterogeneous files in a high-capacity package. NAS solutions also provide specific features to simplify the tasks and reduce the resources associated with data storage and management. The objective of NAS technology is to simplify manageability and improve data access to clients and applications. A NAS solution will generally work with a mix of clients and servers running different operating systems.

Q What is the advantage of the HP StorageWorks NAS b3000 over a general-purpose server?

A The HP StorageWorks NAS b2000 has been designed to serve files to heterogeneous clients. In addition to performance tuning, the HP StorageWorks NAS b3000 includes integrated software designed to support a multi-protocol environment, snapshots, replication, and volume expansion.

Q I already have it with SWVR, can I just upgrade to CDP PSM?

A Yes, you can and a whitepaper is available to describe the process at www@, HP StorageWorks NAS site.

The HP StorageWorks NAS e7000 is the ultimate in NAS performance, scalability and availability by providing a gateway to the enterprise SAN for File level data. The NAS e7000 provides the best return on data center storage investment by connecting to the industry’s broadest range of SAN arrays – the fusion of NAS and SAN for the enterprise.

With support for SAN arrays such as those based on msa1000, VA, MA, EMA, EVA, and XP storage the NAS e7000 continues to offer the best return on storage dollars by utilizing and maximizing the SAN. Limiting the need for expensive and complex integration and management. Additionally with no single point of failure solutions the confidence that is expected in an enterprise environment is built in.

What’s New:

The HP StorageWorks NAS e7000

• New server platform based on HP ProLiant DL580 G2

• Columbia Data Products has been loaded in place of SWVR

• New web interface for easy management

Key Features and Benefits:

CONTROLLABLE:

• NAS/SAN fusion: integration of file or block data leads to increased efficiency of the storage network

• manageable: simpler management of file or block level data leading to decreased costs for storage management

• affordable: NAS/SAN fusion provides an architecture that offers better efficiency for your storage

RESILIENT:

• reliable: HP’s experience is the key to success with affordable optimized NAS solutions

EXTENSIBLE:

• extensive: low-end, remote/workgroup solutions, to consolidated fusion solutions for the enterprise

• optimized: HP provides the right NAS solution for each customer, no need to settle for trade-offs

Questions and Answers:

Q What is NAS?

A NAS is an acronym for network-attached storage. NAS solutions are specialized file-serving devices that provide support for heterogeneous files in a high-capacity package. NAS solutions also provide specific features to simplify the tasks and reduce the resources associated with data storage and management. The objective of NAS technology is to simplify manageability and improve data access to clients and applications. A NAS solution will generally provide network accessible storage to a mix of clients and servers running different operating systems.

Q What is the advantage of the HP StorageWorks NAS e7000 over a general-purpose server?

A The HP StorageWorks NAS e7000 has been designed to serve files to heterogeneous clients. In addition to performance tuning, the HP StorageWorks NAS e7000 includes integrated software designed to support a multi-protocol environment, snapshots, replication, and volume expansion.

HP StorageWorks NAS 8000 solutions provide easily managed network-attached storage (NAS) solutions in dedicated storage and SAN configurations for customers who require file-sharing flexibility. With an HP operating system optimized for file serving, the NAS 8000 solutions attach directly to Ethernet networks, low maintenance, and high uptime. Cluster technology is available for environments requiring mission-critical access to data.

The NAS 8000 solutions support Windows, UNIX, and Linux, and they allow IT managers to increase departmental and site storage quickly and easily without bringing down servers or disrupting client access to network data. The solutions scale easily to tens of TB. They use hot swap fans, memory, and power supplies for increased availability. Network administration, user access, and storage configuration are all easily managed through the Command View NAS GUI or command line interface. The NAS Data Path Manager enables management and control of the data paths.

What’s New?

• Support for HP EVA arrays in a SAN configuration

• Data Path Manager (required)

• Introducing HP StorageWorks NAS Data Path Manager

• Data Path Failover

• Software option to manage the Fibre Channel data paths

• Round Robin path load-balancing

• Graphical User Interface to provide simple control and status

• NDMP certification

Key Features and Benefits:

CONTROLLABLE:

• complete: provides command line and web interfaces - Command View NAS

• manageable: provides control and status of the data paths between the NAS server and the storage

RESILIENT:

• comprehensive: ensures data availability with basic and enhanced network backup and local backup

• reliable: provides high uptime with available 24 x 7 x 365 telephone and Web support

• adaptable: failures in the data path are detected and failover occurs without disruption

• available: maximizes uptime with clustering and redundant, hot-swappable components

• secure: has native UNIX and Windows security, universal file locking, integrated virus protection

EXTENSIBLE:

• integrated: functions with popular system management applications and backup solutions

• extensive: operates with a wide range of applications for databases, Web serving, and e-mail

• flexible: operates with Windows 98/XP/NT/2000, UNIX, and Linux clients

• scalable: extends storage to 15.4 TB attached to VA arrays, even more with SAN (XP & EMA arrays)

Questions and Answers:

Q How does HP StorageWorks NAS 8000 map to the ENSAextended architecture?

A The NAS 8000 is part of the “Networked Storage” component of the ENSAextended architecture. For more information on the ENSAextended architecture or the Networked Storage component, please refer to the presentation and strategy brief available on the ENSAextended web sites: go/ENSAextended or

Q What is NAS?

A NAS is an acronym for network-attached storage. NAS solutions are specialized file-serving devices that provide support for heterogeneous files in a high-capacity package. NAS solutions also provide specific features to simplify the tasks and reduce the resources associated with data storage and management. The objective of NAS technology is to simplify manageability and improve data access to clients and applications. A NAS solution will generally work with a mix of clients and servers running different operating systems.

Q What is the advantage of the HP StorageWorks NAS 8000 over a general-purpose server?

A The HP StorageWorks NAS 8000 has been designed to serve files to heterogeneous clients. In addition to performance tuning, the HP StorageWorks NAS 8000 includes integrated software designed to support a multi-protocol environment, snapshots, backup and volume expansion.

Q The customer requested data allocation not per user but per directory. Reason is that there are several people working on one project, and this project needs for example 100 GB of disk space. So the data is not allocated per user, but for a whole project. It should be possible to increase and decrease this 100 GB on the fly. Can this being done by "Group Quota"?

A Group Quotas would not really work for this. There is a way to allocate a different file system to each project. NAS 8000 supports multiple file systems, and then if more space is necessary the file system can be grown as needed for the project.

Q How many snapshots can you keep concurrently? My customer is requiring 7 Snapshots one for every day of the week as a online backup. With NetApps, the maximum is 20.  

A NAS 8000 single server can handle up to 250 combined snapshots and file-systems.

Q How long will it take for a NAS 8000 filer to be up and running again after a crash? For example, when I pull out the power cables, how long will it take if I plug them in again?

A The system will be up and running again in less then 5 minutes. The HP StorageWorks NAS 8000 has a journaling file system, so no data will be corrupted.

HP’s Data Migration Service helps customers safely transport their critical business information without the concern of interrupting day-to-day operations. It can help customers eliminate unexpected surprises and complexities. Customers can speed up the process and increase the efficiency of migrating their information across a data center or around the globe, using LAN, WAN, or SAN connectivity, with the assistance of HP’s highly trained storage experts.

With special consideration for total data availability, integrity, and ongoing operational performance during the transfer process, a highly experienced HP storage specialist will collaborate with the customer’s designated IT Storage Administrator to prepare a comprehensive implementation plan. Our storage specialist will perform an initial assessment of the environment and business specific considerations, in order to maintain constant availability of data during the migration process. Detailed implementation and data validation methods will be documented for the customer’s review and approval prior to execution. To ensure that complete satisfaction with the solution, HP’s storage specialist will provide verification of data integrity, create clear, concise documentation outlining the new configuration, and conduct a brief operational forum to familiarize the customer’s staff with the new data layout.

The HP Data Migration Services are available for open systems, mainframe and mixed computing environments.

Key Features and Benefits:

• Solution design and implementation delivered by an HP storage specialist

• Detailed analysis of the migration layout, contingency planning, and customization of your replication strategy, based on your business needs

• Verification of data integrity and deployed configuration for operational readiness

• Complete documentation of the implemented configuration

• Data remains available to users during the rapid transfer process

• Accelerates your time to production deployment

• Provides “throttling” capability of data movement to avoid affecting your production performance

• Experienced storage experts using industry best practices

HP’s Critical Support for SANs helps customers maximize SAN uptime and stability, and minimize interoperability issues. In addition, customers with HP Critical Support (CS) for SAN coverage will be eligible for a 100% SAN interconnectivity guarantee*, enabled by a comprehensive mission critical support solution of preventative and rapid reactive services. If a customer’s XP Storage is also covered by CS the guarantee extends to the Storage and they receive a 100% data accessibility guarantee.

Customers and their HP Account Manager will be able to call upon a team of SAN experts who will work closely with them to understand your SAN environment and maximize availability. A comprehensive and robust suite of SAN focused proactive services provides customers with the confidence that their business critical data will be always available. First, the SAN will be assessed for supportability and the SAN configuration details as well as a topology map will be recorded and used to assist in fault isolation, daily operation, and planning for future growth. In addition the HP team will assist customers with firmware upgrade planning and implementation as well as helping with change management planning.

Remote monitoring and configuration tracking of the SAN helps prevent problems occurring, and remote diagnostics helps to quickly restore the SAN devices if a problem occurs. The HP Instant Support Enterprise Edition (ISEE) Advanced Configuration framework is utilized to securely remotely monitor and diagnose the customer’s SAN.

If a critical problem does occur fast problem resolution is ensured. Customers receive immediate connection to HP and the call is treated as a top priority with instant action to troubleshoot and resolve problems.

* - May 03 availability

Key Features and Benefits:

• Increase business productivity through increased SAN availability.

• Prevent problems from occurring, through access to expertise, partnership and hands on assistance from an expert SAN support team.

• Reduce the risks and improve the effectiveness of changes by proactively managing changes in your SAN environment.

• Improve SAN stability with firmware upgrade planning and implementation from an HP SAN expert.

• Increase the effectiveness of IT staff, so they have more time to focus on core business issues.

• Alleviate the difficulty of recruiting, training, and retaining SAN experts.

Questions and Answers:

Q Define a 100% interconnectivity guarantee.

A 100% interconnect guarantee guarantees a communication route through the san infrastructure exists to enable hosts and storage to communicate. This implies a physical and logical working SAN.

Q Are there any customer requirements for the guarantee?

A There are several requirements that the customer must agree to. Examples of these include critical hardware support for all devices, configuration verification, high availability assessments, redundant architecture requirements, and joint processes with HP around change management. Details regarding these requirements are available in the DAG addendum document.

Q What if the guarantee is breached?

A The customer can negotiate this with HP at the time of the order. The standard remedy is that HP will provide additional service to the customer at no charge.

The HP Enterprise Backup and Recovery Solution Service is a professional service offering that integrates the customer’s backup solution into an existing or new storage infrastructure. This offering provides comprehensive end-to-end management of the entire backup integration process including all planning, implementation, post-implementation reporting and testing activities. Customers are able to improve control and productivity, execute “lights out” back-ups, reduce server and network loads, and minimize disruption to current production.

A scalable service, customers can choose the level of engagement that best meets their needs. Although basic implementation is available, HP offers a robust suite of deliverables that help customers integrate this solution to their overall business requirements. Application integration, Integration into IT management applications and multivendor backup application software services are unique offerings in the market that speak directly to helping the customer align IT with their business needs.

A HP Services team works with the customer to develop a comprehensive integration plan and timetable. Operational impacts and risks are minimized since HP provides both the personnel and the expertise. During the backup integration, HP validates and monitors the configuration and provides problem resolution consulting, if needed.

Key Features and Benefits:

• Closes the backup window

• Closes the restore window

• Network savings – reduced percentage of network consumed by backup

• Reduced annual backup training cost

• Reduced risk of data loss

• Avoid business risk due to data loss

• Backup & restore cost reduction

HP’s SAN Solution Service provides a fully installed and configured SAN, documented and verified. This service is scalable and offers a range from basic installation to enhanced service levels including project management, environmental assessments and design, application integration and knowledge transfer and additional consulting if required. HP Services is unique in the market in that we offer a holistic, end-to-end approach to solving our customer’s business/technology needs consistently across the world. When customers work with HP they can be assured that their business requirements will be taken into consideration. SAN solutions can make your business more efficient and maximize your technology investments. HP’s full service offering for SANs helps customers realize these investments and integrate their SAN solutions into their business.

Key Features and Benefits:

• End-to-end multi technology services maximize customer’s technology investments

• Flexible, scalable services allow customers to purchase as much or as little support as their business requires

• Since HP offers services that cover every point in the IT system and lifecycle, customers can be assured that their SAN solution will integrate with the rest of their IT system.

• Customers are taken care of. Once the solution is implemented, HP helps customers to further integrate it into their business processes and applications.

• HP can address issues above and beyond technology. We can help customers with people-oriented management processes, such as change control and problem management.

• HP has strategic partnerships with Brocade, CA, Legato, McData, Oracle, VERITAS and Cisco.

• HP has the largest number of Brocade certified engineers in the world.

• When outsourcing services are taken out of the mix, HP is the world’s #1 storage services provider. (IDC 2002)

• HP has 5000 network storage service professionals in 160 countries for expert, responsive support.

HP StorageWorks Library and Tape Tools is a robust diagnostic tool for tape, tape automation and archival products. L&TT provides functionality for firmware downloads verification of device operation, maintenance procedures, failure analysis, corrective service actions and some utility functions. It also provides seamless integration with HP’s hardware support organization by generating and emailing support tickets. The support ticket delivers a snapshot or an in-depth view of the customer’s storage system.

L&TT is a free download from the web and deploys in less than five minutes; targeted at both the experienced professional and the untrained administrator. It is ideal for customers who want ensured product reliability, self-diagnostics and faster resolution of device issues. Operating systems currently supported include all flavors of Windows, HP-UX v10.20 and HP-UX v11.X, NetWare v5.1 and above, and Tru64.

Key Features and Benefits:

• affordable: free download plus quick installation

• simple: intuitive user interface requires no training; easy to install and easy to use

• broad: web-based smart firmware downloads, updates and notifications

• efficient: robust firmware downloads perform transparent checks and parallel updates on multi-drive devices

• automated: automatic device failure analysis

• self-healing: ability to perform first level of failure analysis without hp involvement

• comprehensive: thorough support tickets generated

• complete: creates an all inclusive source of device information for support center

• integrated: email support tickets from program

• well-connected: simplifies information flow to support centers

Questions and Answers:

Q What operating systems is L&TT supported on?

A It supports the following: Microsoft Windows .NET Server, Microsoft Windows 2000, Microsoft Windows 2000 Advanced Server, Microsoft Windows 2000 Pro, Microsoft Windows 2000 Server, Microsoft Windows 95, Microsoft Windows 98, Microsoft Windows ME, Microsoft Windows NT 4.0, Microsoft Windows XP - with any ASPI compliant SCSI or Fibre Channel adapter, HP-UX v10.20 and v11.X on minimum PA 1.1 hardware with SCSI adapters and stape driver, NetWare v5.1 and above, Tru64

Q What devices does L&TT support?

A Automated Backup Storage (includes HP StorageWorks & Surestore families): HP Tape Autoloader Model 1/8, HP Tape Autoloader Model 1/9, HP 1/16 tape superloader, HP DAT 24x6e external tape drive, HP DAT 24x6i internal tape drive, HP DAT 40x6e external tape drive, HP DAT 40x6i internal tape drive, HP 20/40 GB DAT DDS-4 8 cassette autoloader, HP AIT 35 GB autoloader, HP ESL9198SL enterprise tape library, HP ESL9322L1 tape library, HP ESL9322S2 tape library, HP ESL9595L1 tape library, HP ESL9595S2 tape library, HP ESL9595SL enterprise tape library, HP MSL5026 DLX tape library, HP MSL5026S2 tape library, HP MSL5026SL DLT library, HP MSL5030 tape library, HP MSL5052S2 tape library, HP MSL5052SL tape library, HP MSL5060 tape library, HP SSL2020 AIT library, HP 15-Slot Tape Library with DLT4000, HP 15-Slot Tape Library with DLT7000, HP 28/48-Slot Tape Library with DLT4000, HP 28/48-Slot Tape Library with DLT7000, HP 418 DLT autoloader, HP 718 DLT autoloader, HP 818 DLT autoloader, HP Interface Manager, HP Tape Library Model 10/180, HP Tape Library Model 2/15, HP Tape Library Model 2/20, HP Tape Library Model 2/28, HP Tape Library Model 20/700, HP Tape Library Model 4/40, HP Tape Library Model 4/48, HP Tape Library Model 6/140, HP Tape Library Model 6/60

Storage Area Network (SAN) (includes HP StorageWorks & Surestore families): HP Network Storage Router e1200 and e2400, HP Network Storage Router n1200, HP Bridge Fibre Channel 2/1 low voltage differential SCSI (LVDS), HP Bridge Fibre Channel 4/1 high voltage differential SCSI (HVDS), HP Bridge Fibre Channel 4/2

Tape Backup Storage (includes HP StorageWorks & Surestore families): HP Ultrium 460 external drive ProLiant, HP Ultrium 460 external tape drive, HP Ultrium 460 internal drive ProLiant, HP Ultrium 460 internal tape drive, HP Ultrium 460 tape module, HP Ultrium 460 trade ready tape drive, HP Ultrium 215 external tape drive, HP Ultrium 215 internal tape drive, HP Ultrium 230 external tape drive, HP Ultrium 230 internal tape drive, HP Ultrium 215 Trade Ready Drive, HP Ultrium 230 trade ready tape drive, HP DLT 40e external drive, HP DLT 40i internal drive, HP DLT 70e external drive, HP DLT 70i internal drive, HP DLT 80e external drive, HP DLT 80i internal drive, HP DLT vs80 external tape drive, HP DLT vs80 tape array module, HP DLT1 external tape drive, HP DLT1 internal tape drive, HP DLT vs80 tape drive, HP DAT 24 tape array module, HP DAT 24k tape drive, HP DAT 24r tape rack drive, HP DAT 40k tape drive, HP DAT24e external tape drive, HP DAT24i internal tape drive, HP DAT 40 tape array module, HP DAT 40e external tape drive, HP DAT 40i internal tape drive, HP DAT 8e external tape drive, HP DAT 8i internal tape drive, HP DAT 8k tape drive, HP DDS-3 tape drive, HP DDS-2 tape drive, HP DDS-3 autoloader, HP DDS-4 tape drive, HP DDS-4 autoloader, HP DDS-1 tape drive, HP Tape 5000e Plus external drive, HP Tape 5000i Plus internal drive, HP Tape 6000e external drive, HP Tape 6000i internal drive

Archival Storage (Surestore families): HP Optical Disk Drive 1300t, HP Optical Disk Drive 2600fx, HP Optical Jukebox 100st, HP Optical Jukebox 1200ex, HP Optical Jukebox 1200mx, HP Optical Jukebox 125ex, HP Optical Jukebox 160ex, HP Optical Jukebox 160fx, HP Optical Jukebox 200fx, HP Optical Jukebox 20xt, HP Optical Jukebox 2200mx, HP Optical Jukebox 220mx, HP Optical Jukebox 300mx, HP Optical Jukebox 300st, HP Optical Jukebox 320ex, HP Optical Jukebox 330fx, HP Optical Jukebox 400ex, HP Optical Jukebox 40fx, HP Optical Jukebox 40st, HP Optical Disk Drive 5200ex, HP Optical Jukebox 600fx, HP Optical Jukebox 600mx, HP Optical Jukebox 660ex, HP Optical Jukebox 700mx, HP Optical Jukebox 80ex, HP Optical Jukebox 80fx, HP Optical Jukebox 80st, HP Optical Disk Drive 9100mx

Q What about Tape Storage Management Console (TSMC)?

A Both pre-merger companies have diagnostic tools for tape products that have overlapping functionality. These tools, TSMC and L&TT, were analyzed and the decision has been made to adopt-and-go with L&TT. TSMC functionality is now frozen and no new device firmware is available after February 2003. The TSMC website will be discontinued August 2003. The TSMC functionality and web site content is rolled into the L&TT web site.

Q Why was L&TT chosen as the tape diagnostic tool of choice?

A L&TT has several capabilities that go beyond what TSMC offers such as:

• can be downloaded and installed in less than five minutes

• robust device firmware download capability

• a comprehensive support ticket that pulls and decodes all device logs

• automated device analysis applies rules to device logs to aid troubleshooting

• dynamic scripts allow new diagnostic tests and device analysis to be distributed instantly via the web

• built in capability to email support ticket to the HP hardware support organization

• proven tool with a large user base (10K-15K downloads per month)

Q When will the transition to L&TT be made?

A By February 2003, L&TT will have been upgraded to support all tape storage devices, and the transition between TSMC and L&TT will be complete. TSMC’s functionality will be frozen and eventually will be removed from the web (August 2003).

Q Where can I learn more about L&TT?

A L&TT can be downloaded at:

Q If I have more questions, who should I ask?

A The L&TT team maintains a mailbox for all tool queries. Please send us your questions via email to ltt_team@.

The HP StorageWorks Disk Array xp128 is a high-end storage system that more than doubles the performance and capacity of the xp48 in the same floor space. The xp128 uses the same award-winning architecture, software, and solutions as the xp1024 in a package that optimizes the use of data center floor space. The Disk Array xp128 provides up to 18 TB of capacity and supports heterogeneous connectivity, including HP-UX, Windows, Solaris, AIX, and Linux.

The Disk Array xp128 delivers optimized performance, scalability, reliability, and manageability. With no single point of failure and available online upgrades, the xp128 is “always up and always available.” High performance non-blocking crossbar architecture increases sequential IO, optimizing performance for data warehousing, SAP, Oracle, and messaging workloads.

What’s New:

• Introducing 146 GB 10K rpm hard disk drives on xp128

• Introducing OpenV (Variable LUN Size) on xp128

• Introducing Field Upgrade availability of the Standard Performance ACP

Key Features and Benefits:

CONTROLLABLE:

• manageable: manage many arrays from a single web-enabled console

• upgradeable: scale from 4 drives to 128, four drives at a time, online with no interruptions to applications or hosts

• serviceable: replace any component online with no interruption to applications or hosts

RESILIENT:

• reliable: redundant hot replaceable processors, I/O interfaces, power supplies, batteries and control processors provide extreme reliability and availability

EXTENSIBLE:

• open: supports multiple operating systems, including HP-UX, Linux, Windows 2000, OpenVMS, Tru64, NetWare, IRIX and mainframes

• flexible: supports mixed disk environments and is backward compatible with 1-2 Gb Fibre Channel, FICON and ESCON

• scalable: scales up to 128 disk drives or over 16 TB of usable storage capacity in a single array to accommodate growing storage needs

Questions and Answers:

Q How does HP StorageWorks XP map to the ENSAextended architecture?

A The xp128 disk array is part of the “Networked Storage” component of the ENSAextended architecture. For more information on the ENSAextended architecture or the Networked Storage component, please refer to the presentation and strategy brief available on the ENSAextended web site: go/ENSAextended .

Q What is the difference between Frame-based arrays and modular storage?

A The xp128 is a frame-based array. This means that all the disk trays for a particular array cabinet come in the cabinet when you order it. Frame-based is different from older monolithic arrays, in that the customer can add array controllers, disk drives, and cache memory over time as the demand for more capacity increases. With earlier monolithic arrays, there was no way to scale up the basic unit. The XP is NOT a monolithic array.

Q What is the advantage of the xp128 over other high-end arrays on the market?

A The xp128 leads the market in high availability, scalability in a single cabinet and performance. No other array can scale to 16 Terabytes of usable capacity in a single cabinet. The xp’s availability features such as fully mirrored cache and redundant hot replaceable everything are unsurpassed. The xp’s cache-based architecture provides outstanding IOP and sequential throughput in a broad range of real-world applications including On-Line Transaction Processing (OLTP) and data warehousing. The abilities of the xp128 to perform very well in a diversity of applications, to scale to over 16 TB of usable capacity and to support the major operating systems in use today makes it an excellent solution for midrange storage consolidation applications.

The HP StorageWorks Disk Array xp1024 disk array delivers state-of-the-art architecture, software and solutions. It accommodates the highest number of disks of any disk array available, offering up to 149 TB of storage capacity. Plus, the xp1024 disk array supports heterogeneous connectivity, including HP-UX, Microsoft Windows, Solaris, AIX and Linux.

The xp1024 disk array uses advanced crossbar fault-tolerant, redundant architecture optimizing performance for a broad set of applications. o single-point-of-failure and non-disruptive online upgrades ensure that the infrastructure is “always on, always available.” And now, OpenV emulation allows users to configure the xp1024 disk array quicker and easier than ever before.

Because the xp1024 accommodates the highest number of disk drives of any disk array available, in a remarkably small footprint, it meets the storage needs of today and those of tomorrow.

What’s New?

• new disk type,146 GB 10Krpm, allows over 130 TB of usable storage capacity

• OpenV (Variable Lun Size)

• continuous access over ESCON

Key Features and Benefits:

CONTROLLABLE:

• manageable: manage many arrays from a single web-enabled console

• upgradeable: scale from 8 drives to 1024, four drives at a time, online with no interruptions to applications or hosts

• serviceable: replace any component online with no interruption to applications or hosts

RESILIENT:

• reliable: redundant hot replaceable processors, I/O interfaces, power supplies, batteries and contol processors provide extreme reliability and availability

EXTENSIBLE:

• open: supports multiple operating systems, including HP-UX, Linux, Windows 2000, OpenVMS, Tru64, NetWare, IRIX and mainframes

• flexible: supports mixed disk environments and is backward compatible with 1-2 Gb Fibre Channel, FICON and ESCON

• scalable: scales up to 1024 disk drives or over 130 TB of usable storage capacity in a single array to accommodate growing storage needs

Questions and Answers:

Q How does HP StorageWorks XP map to the ENSAextended architecture?

A The xp128 disk array is part of the “Networked Storage” component of the ENSAextended architecture. For more information on the ENSAextended architecture or the Networked Storage component, please refer to the presentation and strategy brief available on the ENSAextended web site: go/ENSAextended.

Q What is the difference between frame-based arrays and modular storage?

A The xp128 is a frame-based array. This means that all the disk trays for a particular array cabinet come in the cabinet when you order it. Frame-based is different from older monolithic arrays, in that the customer can add array controllers, disk drives, and cache memory over time as the demand for more capacity increases. With earlier monolithic arrays, there was no way to scale up the basic unit. The XP is NOT a monolithic array.

Q What is the advantage of the xp1024 over other high-end arrays on the market?

A The xp1024 leads the market in high availability, scalability and performance. No other array can scale to 130 Terabytes of usable capacity. The xp’s availability features such as fully mirrored cache and redundant hot replaceable everything is unsurpassed. The xp’s cache-based architecture provides outstanding IOP and sequential throughput in a broad range of real-world applications including Online Transaction Processing (OLTP) and data warehousing. The abilities of the xp1024 to perform very well in a diversity of applications, to scale to over 130 TB and to support every major operating system in use today makes it an excellent solution for storage consolidation.

The HP StorageWorks DAS-to-SAN Exchange 2000 Migration Solution delivers a documented strategy for migrating an entry-to-midrange Exchange 5.5 environment to a SAN (Storage Area Network) based Exchange 2000 environment. Through a Microsoft Project Guide, and HP Technical and Implementation Blueprints, that provide technical configuration information and best practices, customers can easily migrate based on the HP Modular San Array 1000 (msa1000) storage array. This solution serves to demonstrate the ease and value proposition for migration, including how recovery processes can be greatly streamlined within a SAN environment. The hp StorageWorks msa1000 is an affordable, high performance storage system designed for entry level/midrange departmental and remote office SANs.

Key Features and Benefits:

CONTROLLABLE:

• affordable: solution components designed to maximize your benefit and minimize cost

• measurable: provides demonstrated performance data to describe the impact of solution deployment

• upgradeable: offers investment protection with the modular, scalable HP msa1000 disk array

RESILIENT:

• predictable: results are shown through documented performance and pre-tested configurations

• comprehensive: Microsoft Project Guide, in conjunction with HP Blueprints, detail all the steps and best practices needed to perform the migration

EXTENSIBLE:

• scalable: through SAN infrastructure

• integrated: pre-tested components for predictable results

Questions and Answers:

Q How does the HP StorageWorks DAS-to-SAN Exchange 2000 Migration Solution map to the ENSAextended architecture?

A It maps in the following ways:

- controllable (manageable and measurable)

- resilient (predictable results shown through documented testing and configurations)

- extensible (open storage, flexible and scalable through SAN infrastructure) For more information on ENSAextended, please visit:

Q Why should I consider a DAS-to-SAN Exchange 2000 migration?

A HP StorageWorks DAS-to-SAN Exchange 2000 Migration Solution offers the opportunity to migrate to a networked storage environment at a very low cost of entry. Another good reason to consider migrating now is that Microsoft will no longer support Windows NT 4.0 / Exchange 5.5 environments as of December 2003.

Q What is required for a complete Exchange 5.5 to Exchange 2000 DAS-to-SAN migration?

A The Microsoft Project Guide and HP Implementation Blueprint supporting this solution will outline all of this for you. In summary, you will need to: migrate from Windows NT/4.0 to Windows 2000, implement active directory services, and migrate from Exchange 5.5 to Exchange 2000

Q What is DAS?

A DAS is an acronym for direct attached storage. It includes storage that is either embedded within the server or externally attached. DAS storage is typically owned by the server and unable to be shared across the network.

Q What is the advantage of the HP StorageWorks DAS-to-SAN Exchange 2000 Migration Solution?

A This solution, in the form of a comprehensive Microsoft Project guide along with HP Technical and Implementation Blueprints, gives you the tools you need to assess the value and work entailed in a migration, as well as perform the actual migration itself. The processes and procedures are all within Microsoft recommended guidelines. Migration support is also offered by HP services. No other vendor has all of this information documented in one place.

Q Why can’t I just use a NAS solution?

A You can, but using NAS in an Exchange environment is not recommended, either by Microsoft or by HP. Please see this URL:

Q Is this a Microsoft-certified solution?

A Microsoft does not certify process-oriented solutions (including migrations). However, they stand behind our solution by participating actively in its development, posting it on their web site for partners (); and by actively promoting it.

Q I can understand migrating to Exchange 2000, but why bother with SAN?

A There are a number of reasons, which will be explained in the supporting documentation. Centralizing your IT environment allows for better utilization and management of your resources (people, budget, equipment) providing you with better ROI and TCO in the long term. SAN environments are also highly scalable, for both Exchange and for other applications that require significant storage. One specific example that the project guide will show you is that the time required to recover your environment is substantially less in a SAN environment versus a DAS environment. This is due to the need to recover your entire environment (including your operating system) when relying on DAS; as opposed to simply the Exchange environment with SAN. These examples, along with supporting data to help you make this business decision, will be given.

Q What are the components of this solution?

A The solution consists of the following:

1. msa1000 entry level storage array

2. HP StorageWorks SAN Switch 8-EL

3. host bus adapters and cables

4. Exchange 2000 licenses

5. Windows 2000 licenses

6. optional services

7. optional management software

Q How much does this solution cost?

A Beyond the actual hardware and software components, the Microsoft Project Guide and the HP Implementation Blueprint are also required for this solution. The Project Guide is freely downloadable from the web () and covers details around the deployment; the Implementation blueprint covers the actual “how to’s” and is available from your sales representative or authorized reseller

HP StorageWorks Secure Path: In today’s business environment, customers require computing systems that can guarantee availability on a 7x24 basis. HP StorageWorks Secure Path satisfies the customer requirement for solutions that provide no-single-point-of-failure in a Storage Area Network (SAN) and external storage solutions. In addition, Secure Path provides path management infrastructure for technologies such as disaster tolerance and high availability clusters.

Secure Path is multi-path, high availability software that manages and maintains continuous data access to HP storage systems, enabling no-single-point-of-failure from server to storage. Secure Path is host-resident software that monitors the data paths between server and storage to increase availability of information. In the event that a path failure is detected, Secure Path fails over to an alternative path. When that path becomes available, Secure Path can automatically failback to the original path.

What’s New?

Secure Path v4.0A for Windows now provides:

• Windows Server 2003

• Support for ProLiant BL line blade servers

• Co-existence with Auto Path on same Windows host

• iSCSI support

• Multi-path failover from one Windows host connected to HP StorageWorks Enterprise Virtual Array (EVA), HP StorageWorks Modular Arrays, HP StorageWorks Modular San Array 1000 (msa1000) arrays

• Secure Path v4.0A for Windows Workgroup Edition now provides all of the above with support for the msa1000 only

Key Features and Benefits:

Controllable:

• high availability: manages up to 32 paths per virtual disk, allowing for no single point of failure in a SAN

• increased performance: monitors and reroutes data with dynamic load balancing for best use of storage

• simple: allows policies to be set with web-based manager and alerts you if changes occur

• manageable: enables simple administration for Windows hosts with Secure Path Manager web GUI

resilient:

• integrated: offers multi-path support for a variety of storage arrays

extensible:

• flexible: supports storage consolidation, allowing large RAID sets to be shared among Windows hosts

• open: supports multiple operating systems, including HP-UX, Windows 2000, NetWare, and IBM-AIX

• upgradable: existing Windows customers can upgrade to v4 inexpensively

Questions and Answers:

Q How does HP StorageWorks Secure Path map to the ENSAextended architecture?

A HP StorageWorks Secure Path is part of the “data services” component of the ENSAextended architecture. For more information on the ENSAextended architecture or the Active Intelligent Management component, please refer to the presentation and strategy brief available on the ENSAextended web site: .

Q How can I obtain these new versions of Secure Path for Windows?

A These V4.0A releases are available to download for customers running Secure Path V4 for Windows or Secure Path V4.0 for Windows Workgroup Edition. See:

Q Can I upgrade from a previous version of Secure Path for Windows to v4?

A Secure Path v4 for Windows Workgroup Edition includes an upgrade procedure that allows hosts running Secure Path v3.x for Windows to easily upgrade to the v4 environment. In addition, v3.x users can purchase the v4 product at a reduced rate via the upgrade part number, 261715-B22 for Secure Path for Windows Workgroup Edition or 165988-B23, for Secure Path for Windows.

Q What new functionality is available in Secure Path v4.0A for Windows and V4.0A for Windows Workgroup Edition?

A Secure Path v4.0A for Windows supports the following new features:

– Windows Server 2003 support

– Support for ProLiant BL20p G2 and ProLiant BL40p blade servers

– Co-existence with Auto Path on same Windows host

– iSCSI support

– Multi-path failover from one Windows host connected to EVA, MA, EMA, msa1000 storage solutions

Secure Path V4.0A for Windows Workgroup Edition supports all of the above new features for the msa1000 storage solution only.

The HP StorageWorks Command Scripter enables administrators to increase their efficiency by utilizing the native command utilities contained in their operating system to configure and obtain status from their StorageWorks subsystem.

What’s New?

• NoReady Error code handling

• SendDiagRetry and ReceiveDiagRetry routines have been modified to handle the NoReady error codes

• A new routine was added to handle not ready states that occur.

Key Features and Benefits:

• Efficiency – increase efficiency of storage administrator by automating tedious tasks

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NSS

Announcement

25 February 2002

Announcement

Paper

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