Expectations of line managers - Staff Intranet
Expectations of line managers
We expect line managers to;
• Take a strategic view;
o looking broadly, thinking longer-term and considering the whole picture
• Build effective working relationships
o through clear, genuine, sensitive and two-way communications
• Set and manage high standards of work and professionalism
o Using PDR, encouraging creativity, praising, and leading by example
• Coach and develop individuals and teams
o enabling them improve their performance and achieve objectives and aspirations.
• Deliver through their teams the highest levels of service
o maintaining strong relationships with students, customers and other stakeholders
• Facilitate effective team-working
o Within their own teams and across the University
• Provide direction towards shared goals
o Generating strong commitment and motivation
• Develop themselves to become better leaders and managers
o Gaining feedback from others to improve self-awareness
• Lead change
o Continuously identifying improvements and taking others with them
• Be conscious of costs
o Ensuring effective use of resources and gaining value for money
• Manage themselves and activities
o Analysing, planning, organising and taking decisions
Please click on the Leadership and Management page to see what development is available to help you in your line manager role.
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