Expectations of line managers - Staff Intranet



Expectations of line managers

We expect line managers to;

• Take a strategic view;

o looking broadly, thinking longer-term and considering the whole picture

• Build effective working relationships

o through clear, genuine, sensitive and two-way communications

• Set and manage high standards of work and professionalism

o Using PDR, encouraging creativity, praising, and leading by example

• Coach and develop individuals and teams

o enabling them improve their performance and achieve objectives and aspirations.

• Deliver through their teams the highest levels of service

o maintaining strong relationships with students, customers and other stakeholders

• Facilitate effective team-working

o Within their own teams and across the University

• Provide direction towards shared goals

o Generating strong commitment and motivation

• Develop themselves to become better leaders and managers

o Gaining feedback from others to improve self-awareness

• Lead change

o Continuously identifying improvements and taking others with them

• Be conscious of costs

o Ensuring effective use of resources and gaining value for money

• Manage themselves and activities

o Analysing, planning, organising and taking decisions

Please click on the Leadership and Management page to see what development is available to help you in your line manager role.

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