Quality Assurance in Distance - DSPACE
[Pages:332]i
Quality Assurance in Distance Education and E-learning
ii Quality Assurance in Distance Education and E-learning
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This book is also available as an e-book.
Quality Assurance in Distance Education and
E-learning
Challenges and Solutions from Asia
Edited by Insung Jung, Tat Meng Wong, and Tian Belawati
International Development Research Centre Ottawa ? Cairo ? Dakar ? Montevideo ? Nairobi ? New Delhi ? Singapore
Copyright ? International Development Research Centre, 2013
All rights reserved. No part of this book may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying, recording or by any information storage or retrieval system, without permission in writing from the publisher.
First published in 2013 by
Sage Publications India Pvt Ltd B1/I-1 Mohan Cooperative Industrial Area Mathura Road, New Delhi 110 044, India sagepub.in
Sage Publications Inc 2455 Teller Road Thousand Oaks, California 91320, USA
Sage Publications Ltd 1 Oliver's Yard, 55 City Road London EC1Y 1SP, United Kingdom
Sage Publications Asia-Pacific Pte Ltd 33 Pekin Street #02-01 Far East Square Singapore 048763
International Development Research Centre P.O. Box 8500 Ottawa, ON Canada K1G 3H9 idrc.ca info@idrc.ca ISBN (e-book) 987-81-321-1006-4
Published by Vivek Mehra for SAGE Publications India Pvt Ltd, Photo typeset in 10/12 Palatino by Tantla Composition Pvt Ltd, Chandigarh and printed at Chaman Enterprises, New Delhi.
Library of Congress Cataloging-in-Publication Data Quality assurance in distance education and E-learning : challenges and solutions from Asia / edited by Insung Jung, Tat Meng Wong, and Tian Belawati. pages cm. Includes bibliographical references and index. 1.Distance education--Asia2.Distance education--Asia--Computer-
assisted instruction.3.Distance education--Standards.4.Quality assurance.I.Jung, Insung, 1959?II.Jung, Insung.
LC5808.A78J86
371.35095--dc23
2012
2012045160
ISBN: 978-81-321-1006-4 (HB)
The Sage Team: Rudra Narayan, Rohini Rangachari Karnik, Nand Kumar Jha and Dally Verghese
Contents
List of Tables and Figuresvii
List of Abbreviationsix
Foreword by Asha Kanwar
xvii
Preface
xxi
Part 1: A Systems or Balanced Approach to Quality Assurance
1.Singapore's SIM University
Cheong Hee Kiat3
2.Thailand's Sukhothai Thammathirat Open University
Pranee Sungkatavat and Theppasak Boonyarataphan
25
3.Open University of Hong Kong
Robert Edward Butcher42
4.S. Korea's Hanyang Cyber University
Yeonwook Im 57
Part 2: Ensuring the Quality of Management Processes
5.Indonesia's Universitas Terbuka
Sri Y.P.K. Hardini, Deetje Sunarsih, Any Meilani, and
Tian Belawati
81
6.China's Peking University School of Distance
Learning for Medical Education
Chen Li, Shen Xinyi, Gao Shuping, and Liu Yiguang
94
7.Mongolian e-Knowledge
Sanjaa Baigaltugs 105
8.S. Korea's AutoEver
Hae-Deok Song and Cheolil Lim 118
Part 3: Focusing on Instructional Design and Pedagogy
9.Japan's Kumamoto University Online Graduate School Katsuaki Suzuki139
vi Quality Assurance in Distance Education and E-learning
10. Open University of China
Li Yawan, Yang Tingting, and Niu Ben
155
11.India's Indira Gandhi National Open University
Pema Eden Samdup and Rose Nembiakkim
169
12.University of the Philippines Open University
Patricia B. Arinto
182
Part 4: Assuring Quality of Learning Support and Assessment
13.Malaysia's Wawasan Open University
Tat Meng Wong and Teik Kooi Liew
199
14.Virtual University of Pakistan
Naveed Akhtar Malik 220
Part 5: Outcomes and Performance Measurement
15.Open University of Sri Lanka
Uma Coomaraswamy 241
16. Open University Malaysia
Anuwar Ali and Mansor Bin Fadzil
258
Concluding Remarks: Future Policy Directions Insung Jung 275
About the Editors and Contributors289 Index298
List of Tables and Figures
Tables
2.1 Nine components and indicators for internal QA for HEIs 26
4.1 Rate of annual enrollment
60
4.2 Evaluation criteria for qualitative analysis
62
4.3 Educational system model of cyber universities
63
4.4 Monitoring criteria and scoring method
64
4.5 HYCU's undergraduate programs
66
4.6 HYCU's graduate programs
66
5.1 QA components and number of QA manuals at UT
87
5.2 List of ISO 9001:2008 certificates
89
6.1 QA duties of offices and departments
99
8.1 QA tools and their uses during specific stages of
program development
126
8.2 QA tools and their uses during specific
stages of program implementation
128
8.3 Learner support tools in LMS
131
9.1 Results of QAAS by agency
141
9.2 Sample decisions made during Course Team meetings 146
9.3 GSIS course design policies
147
13.1 Nine areas of evaluation for program
accreditation and institutional audit
201
15.1 OUSL's experience with the QA toolkit
251
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