STUDENT EMAIL UPDATE

STUDENT EMAIL UPDATE:

We began merging MVCC Student email account to MS365 in the cloud on Wednesday, August 11.

CHANGES ON ACCESS YOUR EMAIL: The link to access your email will change to . Your login information will be the same. Please note that the username is your full email address (example jsmith05@student.mvcc.edu).

When you first log in you will be required to provide a recovery contact (phone or personal email). This will allow you to reset your password if locked out.

CHANGES ON ACCESS YOUR EMAIL ON YOUR PHONE: If you have your MVCC email account on your phone you will need to delete the account once you are prompted to login. For Android, the recommendation is to use the Outlook App. For iPhone the Outlook app is a great option or if you use the native mail app (icon has a blue background and white envelope) you can delete your existing account and re-add it. To do so go to settings, locate the Mail app, select Accounts, select the Exchange account, Delete account. Then add account, select Exchange from the list, put in your MVCC email and a description, click sign in and follow the steps to login.

Your MS APPS: All of your MS apps, including Outlook email, can be accessed at: https:// portal.

NEED HELP? If you need assistance, please email helpdesk@mvcc.edu or call the helpdesk at 315-731-5711 and leave a message and someone will contact you.

Thank you, The MVCC Information Technology Team

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