Intro to Law
Business Mgmt.
Chapter 3
Questions
Name:
Hour:
3.1 THE IMPORTANCE OF LEADERSHIP
1. What is leadership?
2. What do human relations skills refer to? Describe the outcomes of positive human relations versus negative human relations in a group or work setting?
3. Can managers contribute to effective or ineffective human relations?
4. What are some of the commonly recognized leadership traits? (See figure 3-1)
5. Does having these traits ensure that a person will be a good manager? What are some additional characteristics that are important for managers?
6. Why do managers influence people? What gives managers the ability to influence employees and control their behavior?
7. What are the four types of power available to managers?
8. Where does position power come from? When specifically does a manager have the power to give directions and expect the employee follow it as an order?
9. What is reward power based on? What are some specific examples of rewards and punishments?
10. Who is expert power given to? When do workers often turn to an expert?
11. What is identity power? What types of employees often possess identity power?
12. List what types of power come from position in the company and what types are granted from employees.
3.2 DEVELOPING LEADERSHIP SKILLS
13. Why are human relations skills essential to managers?
14. What are five important human relations skills?
15. What does self-understanding involve?
16. Why is self-understanding necessary for managers?
17. Why is understanding others vital for a manager?
18. List some examples of how employees differ from one another.
19. Besides being skilled in both written and oral communication, what else is an essential communication skill for a manager? Why?
20. What is team building?
21. What are a few things that managers can do to increase job satisfaction?
3.3 LEADERSHIP STYLES
22. What is the overall philosophy of close management?
23. What do close managers often use to influence worker performance? How do these managers spend much of their time?
24. What is the overall philosophy of limited management?
25. How do limited managers differ from close managers?
26. What management view is likely the most correct for all employees and jobs? Why?
27. What employees may resent close supervision? What employees are less likely to favor closer supervision?
28. What is leadership style? What are the three general categories of leadership styles?
29. What is an autocratic leader?
30. What are some disadvantages associated with autocratic leadership?
31. In what situations is the autocratic style effective?
32. What is a democratic leader?
33. What are some limitations of democratic leadership?
34. When is democratic leadership most effective?
35. What is an open leader? Under what circumstances will managers take on a leadership role?
36. When does the open style work best?
37. Who should managers be cautious to use open leadership with?
38. What type of leadership style do the most effective managers use? How does this work?
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