Generic Mentoring Program Policy and Procedure Manual ...

Generic Mentoring Program Policy and Procedure Manual

CUSTOMIZABLE TEMPLATE VERSION

Insert your program¡¯ s graphic here

Revised September 2007

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NWREL Executive Director/CEO:

Dr. Carol Thomas

National Mentoring Center Director:

Dr. Eve McDermott

Authors:

Linda Ballasy, Mark Fulop, and Michael Garringer

Editor:

Michael Garringer

Technical Editor:

Eugenia Cooper Potter

Print Production:

Dennis Wakeland and Michael Garringer

Acknowledgments

The NMC would like to thank the following individuals for their support and assistance with

the original version of this publication:

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Jayme Marshall and Eric Stansbury at the Office of Juvenile Justice and Delinquency

Prevention, U.S. Department of Justice

Jodi Jaworski, formerly of the Mentoring Institute in St. Louis, MO

Amy Cannata from the LEARNS project at NWREL

The NMC also thanks Scott Peterson at the Office of Juvenile Justice and Delinquency

Prevention, U.S. Department of Justice for his support of the NMC and for mentoring in

general. Finally, we thank the Hamilton Fish Institute on School and Community Violence at

George Washington University for their support in developing and disseminating this revised

publication.

This project was supported by the Hamilton Fish Institute on School and Community

Violence through Award No. 2005-JL-FX-0157 awarded by the Office of Juvenile Justice and

Delinquency Prevention, Office of Justice Programs, U.S. Department of Justice. Points of

view or opinions in this document are those of the author and do not necessarily represent the

official position or policies of the U.S. Department of Justice or the Hamilton Fish Institute.

Disclaimer

This publication is designed to provide information only in regard to the subject matter

covered. It is distributed with the understanding that the publisher is not engaged in rendering

legal, accounting, or other professional services. If legal advice or other expert assistance is

required, advice from local law enforcement and social service agencies, and/or the services

of a competent professional should be sought. Readers will be responsible for obtaining

independent advice before acting on any information contained in or in connection with this

book. Your agency¡¯s board of directors should be consulted and their approval sought for all

such matters affecting the risk and liability of your organization.

POLICY AND PROCEDURE MANUAL:

WORKBOOK FOR YOUTH MENTORING PROGRAMS

Table of Contents

OVERVIEW ............................................................................................................................................................ 2

How to Use This Template .................................................................................................................................. 2

SECTION 1. ORGANIZATIONAL BACKGROUND ........................................................................................... 3

Organizational Information ................................................................................................................................. 4

Organizational Structure ...................................................................................................................................... 5

Organizational Documents .................................................................................................................................. 6

SECTION 2. PROGRAM POLICIES ................................................................................................................... 10

Recruitment Policy ............................................................................................................................................ 11

Inquiry Policy .................................................................................................................................................... 11

Eligibility Policy ................................................................................................................................................ 12

Screening Policy ................................................................................................................................................ 14

Training Policy .................................................................................................................................................. 15

Matching Policy ................................................................................................................................................. 15

Recognition Policy ............................................................................................................................................ 16

Match Support and Supervision Policy.............................................................................................................. 16

Record-Keeping Policy...................................................................................................................................... 17

Confidentiality Policy ........................................................................................................................................ 18

Transportation Policy......................................................................................................................................... 21

Overnight Visits and Out-of-Town Travel Policy ............................................................................................. 22

Mandatory Reporting Policy.............................................................................................................................. 23

Use of Alcohol, Drugs, Tobacco, and Firearms Policy ..................................................................................... 24

Unacceptable Behavior Policy ........................................................................................................................... 25

Closure Policy.................................................................................................................................................... 26

Evaluation Policy ............................................................................................................................................... 27

SECTION 3. PROGRAM PROCEDURES ........................................................................................................... 28

Recruitment Procedure ...................................................................................................................................... 30

Inquiry Procedure .............................................................................................................................................. 36

Mentor Screening Procedure ............................................................................................................................. 40

Mentee Screening Procedure ............................................................................................................................. 58

Training Procedure ............................................................................................................................................ 75

Matching Procedure ........................................................................................................................................... 82

Match Support and Supervision Procedure........................................................................................................ 88

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